Adrian Alvarez
Adrian Alvarez at Germain Honda of Surprise

Adrian Alvarez

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
23 Reviews

Languages Spoken

Spanish Spanish

5.0

23 Reviews

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23 Reviews of Adrian Alvarez

May 15, 2025

Dealership Rating
Employee Rating

Our transition was seamless and our salesman (Adrian) took very good care of us. Taking time to tell/show us about hi tech features of our new Passport T/S Elite. Thank you! More

by craig.plummer
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews

May 15, 2025

Germain Honda of Surprise responded

Congratulations on your new Honda. We are happy to know that Adrian provided you with a positive and informative experience. Enjoy the road in your new ride. Best Regards, Sassha Motz General Manager

May 09, 2025

Dealership Rating
Employee Rating

Great dealership! I was treated very nice and was never made to feel inadequate at all. I would do business with Germain Honda again. Have already told friends about t More

by mams1112
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Branden Cole , Ty Crew was awesome also.

May 13, 2025

Germain Honda of Surprise responded

Thank you! We're happy to hear that you had a great experience with our team, and that you felt comfortable and well taken care of. We appreciate your business and kind recommendations. We look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

April 29, 2025

Dealership Rating
Employee Rating

As far as my personal experience, the salesmen (Connor Brandtman, Adrian Alvarez and "Jersey" Mike, with a couple of others) I had the pleasure to meet and work with were great! Very helpful (especially A More

by tcoaster456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 30, 2025

Germain Honda of Surprise responded

We're sorry for the experience that you had, our customer experience is most important to us and we would like the opportunity to improve our service and relationship with you. Can you please contact me at your earliest convenience to see how I can assist. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

May 05, 2025

tcoaster456 responded

Hello Sassha, Thank you for your response to my review of your dealership. I'm sorry that I didn't have a good experience as I felt should've taken place. At this point, unfortunately there's really nothing that can be done to improve the relationship. My Ridgeline is a dream truck for me and while I absolutely love the vehicle, I simply figured the experience of purchasing a $50,000 truck should've been more pleasant and complete. Great salesmen, not so great management and vehicle delivery. Again, love the brand, just not the experience. I'm just one customer that's a detailed car person when it comes to my vehicles and spending money to obtain them. Many customers may not care or even flinch, but I felt my experience needed to be brought to the surface. Thank you again for reaching out, best wishes moving forward and GO HONDA! Take care, sincerely.... Ty C.

April 03, 2025

Dealership Rating
Employee Rating

I like the environment, everyone is welcoming and helpful and look for ways to help you. More

by ckmcguire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

Thank you for taking the time to leave our team this kind review and for highlighting our team and their dedication to customer satisfaction. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

Our salesman Jean Pierre was wonderful! He was a very professional young man and is a true asset to the Germain Dealership. More

by dukz76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

Our team is happy to know that Jean ensured you received the quality Germain experience we strive to deliver. He is certainly dedicated to customer satisfaction and we are fortunate to have him on our team taking great care of our valued guests. Best Regards, Sassha Motz General Manager

March 31, 2025

Dealership Rating
Employee Rating

Amazing experience! Easy in and out, ask for Adrian! Very informative and guides you every step of the way! More

by vazart04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen, Ty Crews

Apr 02, 2025

Germain Honda of Surprise responded

We are happy your visit was quick and easy just as car shopping should be. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

March 29, 2025

Dealership Rating
Employee Rating

Adrian Alvarez was great to work with. No high pressure and very patient. I would highly recommend Adrain. More

by MJB7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Germain Honda of Surprise responded

Thank you for taking the time to share your 5 star experience with Adrian! It's wonderful to hear that you had a positive buying experience with him and our sales team! Best Regards, Sassha Motz General Manager

March 25, 2025

Dealership Rating
Employee Rating

Great experience with caring people. They worked with me to get the right vehicle at the right price. More

by lifecoach4yourlife
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Branden Cole

Apr 03, 2025

Germain Honda of Surprise responded

Here at Germain Honda our team works hard to deliver a quality guest experience. We are happy we were able to help you find the right car at the right price. Enjoy the road. Best Regards, Sassha Motz General Manager

March 08, 2025

Dealership Rating
Employee Rating

Great caring people work there! !!!! This includes everyone we come in contact with from the maintenance people to the General Manager. More

by harveygray243
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Mar 10, 2025

Germain Honda of Surprise responded

Thank you for leaving us this awesome feedback. Our entire team is dedicated to customer care and we are happy it was reflected in your visit. Best Regards, Sassha Motz General Manager

February 28, 2025

Dealership Rating
Employee Rating

I think the Dealership is awesome! The men that I worked with were very nice and understanding. Joshua Reeves is really good with what he does. More

by Patti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

Germain Honda of Surprise responded

Thank you for leaving Joshua this kind review! We are happy to hear you had a pleasant car-buying experience. Enjoy your new Honda! Thank you for choosing Germain, and we hope to serve you again in the future. Best Regards, Sassha Motz General Manager

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