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AJ Kallas
AJ Kallas at Gordie Boucher Lincoln of West Allis

AJ Kallas

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.8
40 Reviews
4.8

40 Reviews

Write a Review

40 Reviews of AJ Kallas

July 16, 2025

Dealership Rating
Employee Rating

The Boucher service team took great care of me. Got my car into service in a timely manner and resolved my issue very quickly. They were very professional and polite. Would highly recommend them. More

by SUSAN.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Miller

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Jul 16, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

July 16, 2025

Dealership Rating
Employee Rating

Very nice, make sure to schedule an appointment for when I could get a rental vehicle More

by ransomfam2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison, Roberto Hernandez, Roy Reger

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Jul 16, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000

June 11, 2025

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Employee Rating

Like the pick up service. I don’t have to run to the dealership and can stay home. Very convenient. More

by JOANBORZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison, Roberto Hernandez, Roy Reger

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Jun 11, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

June 05, 2025

Dealership Rating
Employee Rating

Very pleased with the service I received. Having to have a vehicle is always costly but the quickness of the repair was appreciated More

by bdstaffeldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew

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Jun 06, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

May 22, 2025

Dealership Rating
Employee Rating

Very accommodating and communicative. i would recommend Gordie Boucher to anyone who needs to service their Lincoln. More

by Lisa E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison, Roberto Hernandez, Roy Reger

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May 22, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

May 14, 2025

Dealership Rating
Employee Rating

AJ at Gordie has been excellent in managing service for my Lincoln. Professional, courteous, knowledgeable. The service staff does an excellent job. Every part of the interaction is top notch. Even thoug More

by royceoroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

April 19, 2025

Dealership Rating
Employee Rating

AJ is great at desk with good explanations and updates - much appreciated. Thanks, would recommend More

by ThomasP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2025

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

April 11, 2025

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Employee Rating

Great communications and support in making my repairs work for me. The entire team demonstrates that they care about customers. More

by LTSCHAMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Brian Mattison, Roberto Hernandez, Roy Reger

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Apr 12, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

April 08, 2025

Dealership Rating
Employee Rating

Misdiagnosed a drivetrain problem and upon failure after warranty period stated the previous visits had nothing to do with the failure. More

by rrsmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 11, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roy Reger Service Manager 414-327-6000

March 01, 2025

Dealership Rating
Employee Rating

Gordie Boucher sold me a bad car under the false pretense of me having 'bumper to bumper coverage. The service was very dishonest and they charged me thousands of dollars for problems that were never address More

by DHUB72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dawn Kelly, Brian Mattison, Roberto Hernandez, Roy Reger

Report | Print
Mar 05, 2025

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Roy Reger Service Manager 414-327-6000

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