AJ Kallas
AJ Kallas at Gordie Boucher Lincoln of West Allis
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AJ Kallas

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of AJ Kallas

April 19, 2025

Dealership Rating
Employee Rating

AJ is great at desk with good explanations and updates - much appreciated. Thanks, would recommend More

by ThomasP
Service Price Transparency
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Recommend Dealer
Yes
Apr 19, 2025

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

April 11, 2025

Dealership Rating
Employee Rating

Great communications and support in making my repairs work for me. The entire team demonstrates that they care about customers. More

by LTSCHAMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

April 08, 2025

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Employee Rating

Misdiagnosed a drivetrain problem and upon failure after warranty period stated the previous visits had nothing to do with the failure. More

by rrsmech
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 11, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roy Reger Service Manager 414-327-6000

March 01, 2025

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Employee Rating

Gordie Boucher sold me a bad car under the false pretense of me having 'bumper to bumper coverage. The service was very dishonest and they charged me thousands of dollars for problems that were never address More

by DHUB72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 05, 2025

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Roy Reger Service Manager 414-327-6000

February 15, 2025

Dealership Rating
Employee Rating

“We ride with you every mile”. Not just a catchphrase, but 100% TRUTH. After purchasing our new (used) truck and bringing it home, we found a few dents that we hadn’t seen when More

by Wendi
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Schwarzmeier, Joe England

Feb 17, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, Wendi, and we hope to see you again! Joe England General Sales Manager 414-327-6000

January 17, 2025

Dealership Rating
Employee Rating

Always great service at Gordie Boucher. Big thank you to Pat, Roy and Aj for helping us through some tough mechanical issues and relieving some of the stress that comes with it. More

by s.zanzig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Reger

Jan 17, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

January 09, 2025

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Employee Rating

People are very nice and really got my vehicle back to me with everything fix More

by lipsonw
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. AJ and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

January 03, 2025

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Employee Rating

Dawn was extremely helpful as it was my first time at that location. The waiting area was one of the best I have ever seen. They even did a car wash that included doing my mats. I will continue to use th More

by gstelma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. Dawn and our team appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

January 03, 2025

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Employee Rating

I really have nothing negative to say about the service I received! I’ll be back. More

by DAWICKIINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear AJ and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

December 19, 2024

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Employee Rating

Gordie Boucher Lincoln of West Allis is a great place to buy and maintain your next Lincoln. Professional service at every level. Enjoyed our experience. More

by Steven1822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Gordie Boucher Lincoln of West Allis responded

We are so glad that we had the opportunity to work with you, Steven, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joe England General Sales Manager 414-327-6000

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