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AJ Castor
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130 Reviews
I was born in Silvis, Illinois and currently reside in Moline. I graduated form Rockridge High School on 2001. My appreciation for the automotive industry came as a young child with my family also being in the automotive industry. I began my career at Zimmerman as a lot porter in 2002, and in 2004 was promoted to an entry level technician in the service department. With years of experience as a used vehicle technician and associated training, I accepted a new position as a Service Advisor in 2012, and most recently service manager in 2021. It is my priority to ensure your vehicle is serviced accurately and timely to make your experience in Zimmerman service an excellent one. I am an avid Cubs and Bears fan who enjoys taking in a game or two when I can get away. Feel free to contact AJ for any of your automotive concerns and rest assured he will make every effort to answer your questions with the ultimate focus being your 100% satisfaction.
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130 Reviews of AJ Castor
November 11, 2024
Vanessa was outstanding to work with both in the days leading up to our purchase and especially while in the dealership. We have never had a better experience with a dealership (our first with Zimmerman, leading up to our purchase and especially while in the dealership. We have never had a better experience with a dealership (our first with Zimmerman, but just the first in a new relationship). Thanks to all involved, and we love our new C-RV! More
by Perry613
Other Employees Tagged: Jeff Dolan, Vanessa DeRiemacker, Eric Waldman , Mark Zimmerman
September 28, 2024
It is a very helpful and courteous dealership. They answer any questions I may have. I always have done all the maintenance on my vehicle. They answer any questions I may have. I always have done all the maintenance on my vehicle. More
by csmassie
Other Employees Tagged: Jeff Dolan, Luis Arango, Brent Staner, Audrie Wright, Kyle Ruser, Rich Nowlin
September 27, 2024
It is a very helpful and courteous dealership. The salesman was very knowledgeable about the Honda CRV. Luis has told me if I have any questions about my new car to come in and see him and he will The salesman was very knowledgeable about the Honda CRV. Luis has told me if I have any questions about my new car to come in and see him and he will answer and show me how to use the features. More
by csmassie
Other Employees Tagged: Jeff Dolan, Luis Arango, Brent Staner, Audrie Wright, Kyle Ruser, Rich Nowlin , Luis Arango
September 08, 2024
Easy to work with. Very easy to let us see any vehicle we want. Knowledgeable and able to answer all our questions. Very easy to let us see any vehicle we want. Knowledgeable and able to answer all our questions. More
by ben.enlow
Other Employees Tagged: Jeff Dolan, Matt Rizzo
August 21, 2024
My wife and I needed to replace our 2014 Odyssey, which we bought at Zimmerman in 2014. This is where we had it serviced for the past ten years. We connected with Matt who couldn't meet with us the day we we bought at Zimmerman in 2014. This is where we had it serviced for the past ten years. We connected with Matt who couldn't meet with us the day we wanted, so he referred us to Nathan. He showed us all the features of the Touring edition. We then discussed price and financing options. We was very professional, engaging and patient with us as senior citizens, answering all our questions. We took overnight to think about it and called the next day to say we would take it. We then met with Kyle who treated us the same and gave us good advice on different options. The transaction was finalized with a loan. Afterward, Nathan finished setting up the interior including syncing our cell phones. We believe the whole two-day process went seamlessly continuing our confidence in the Zimmerman team for the past ten years. Thank you to all as we enjoy our new Odyssey Touring. More
by kkdstille
Other Employees Tagged: Brent Staner, Kyle Ruser, Matt Rizzo, Nathan Heald
August 05, 2024
I took my '19 Civic there bc my warning lights came on during a driving rainstorm. Well although I had a warranty the service Mgr .said it wasnt covered so I had to pay $180and it would be an additional $ during a driving rainstorm. Well although I had a warranty the service Mgr .said it wasnt covered so I had to pay $180and it would be an additional $350 to fix it! Well I went to the General Mgr and he said mud can get on the sensors.So Iwent to get a car wash for $8s and the lights went off! Well I went back to Zimmermans told the GM and he said to give him my info and Imay be getting something in the mail. Nothing ,so basically the Service Mgr wanted me to pay $530 for a car wash!I will be getting another car soon and I will probably be looking for a Toyota bc of this experience. I depend on their expertise but I cant afford to pay $530 for car washes. More
by chrismartel62
Other Employees Tagged: RC Rodgers
July 31, 2024
Mike has excellent customer service! I highly recommend Zimmerman Honda because they are the total package! I highly recommend Zimmerman Honda because they are the total package! More
by Christine Watts
Other Employees Tagged: Jeff Dolan, Paul Penrose, Mike Jarrin
June 27, 2024
Luis Arango made buying a car pleasurable. He was very knowledgeable about our vehicle. Before we left the dealership, he had the features set to our needs and we knew how to use them. If we h He was very knowledgeable about our vehicle. Before we left the dealership, he had the features set to our needs and we knew how to use them. If we have a question, we know Luis will be available to answer it. We recommend Zimmerman Honda. More
by werpepsi
Other Employees Tagged: Luis Arango, Kyle Ruser
June 22, 2024
The staff are friendly and helpful. The prices are competitive considering the current market. Excellent service department. The prices are competitive considering the current market. Excellent service department. More
by android.db8
Other Employees Tagged: Marty Curry, Tony Carroll, Eric Waldman
June 20, 2024
Every thing went very smooth in buying our Pilot. Polite salesman and have always loved there service department. Polite salesman and have always loved there service department. More
by terrystrayhall
Other Employees Tagged: Luis Arango, Kyle Ruser
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