Best customer service! - Kristine
Best customer service! I was a Toyota customer for over 27 years and this is my first Mazda. Unfortunately, the customer service at Toyota is not what it used to be and visiting the dealership to consider buying another Toyota really "sealed the deal" for me to choose Mazda instead. Mazda was courteous, informative, gave me time to look independantly at their car selection, and most importantly, didn't push me into any decisions. The last look at Toyota before making any decisions was awful. The Toyota salesperson descended like a vulture the moment I pulled up. Then, without asking if I needed assistance, proceeded to follow me around telling me facts about their "great deals" that were completely irrelevant and unnecessary, and really had nothing to do with any type of "great deal". I happily went back to Mazda after this experience at Toyota and purchased my new Mazda. Service is just as important as product quality, and Mazda most definitely delivered! Great experience from beginning to end....thank you Mazda of Elk Grove, and thank you Duc Nguyen for your honest, no hassle, and outstanding service!
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