25 Ford Dealers near 91740near 91740

I don't understand why it takes 1hr 45 mins to have oil - jgut2027

I don't understand why it takes 1hr 45 mins to have oil change when i have an appointment.

I can't say enough about Cesar Rivas at Fullerton Ford. - mark

I can't say enough about Cesar Rivas at Fullerton Ford. I am always impressed with the great communication and quick professional service I receive from Cesar. I'm lucky to live nearby and I'm always treated like a valued customer!!!

if I have issues with my car Polo takes care of me Polo - DAVID.SHEAN

if I have issues with my car Polo takes care of me Polo is my guy

Very nice experience at Sunrise Ford. - Eanorris

Very nice experience at Sunrise Ford. Jaime did an awesome job getting the sale closed and went the extra distance. Really pleased with the Mustang, thanks all.

4 stars because we asked for the spare tire to be added - dbolie

4 stars because we asked for the spare tire to be added to the tire rotation and the service did not do that. Otherwise, we would have given service 5 stars.

I would like to honestly say Taylor was great he helped - Betty

I would like to honestly say Taylor was great he helped us and was very friendly and helpful. He also answered all of our questions and he was also able to give us a great discount on our vehicle. I love my vehicle and happy with the great customer service from this dealer. I highly recommend them 10/10

Excellent customer service by Carlos. - Riddler

Excellent customer service by Carlos. This is the only dealership I go to purchase, and for service. We purchase our vehicles from Torino. The customer service and level of mechanics are worth the 96 mile drive.

Loved my experience there. - bbostyle06

Loved my experience there. The staff was Friendly and professional. Made entire process smooth and stress free.

I had a great experience at Norm Reeve’s Ford in - Jwehner

I had a great experience at Norm Reeve’s Ford in Cerritos, as it was Rudy and Matt who helped me through my process. I absolutely will return because of them.

I went in with a 7:15 oil change appointment. - jgonz74

I went in with a 7:15 oil change appointment. I was clear that I was waiting for my vehicle. It turned out to be 9:15 and my car was still sitting there waiting to be serviced. I was ready to get my car and leave when they took it in. The oil change was done and my car sat for nearly half an hour before they brought it to me. Once again, the car was not cleaned of any residual oil drips. This was my second and last visit here.

Sales rep answer my questions or found them out foe me. - rrpfancuff

Sales rep answer my questions or found them out foe me...and no high sales pitch very relaxing experience thank you

My experience with Norco was great. - margie58bowmt

My experience with Norco was great. Second time buying from Norco. Salesman Frank did a great job timely manner took his time to share information with me.

Michael Gutierrez did a good job in assisting me with my - uly_1122

Michael Gutierrez did a good job in assisting me with my appointment that day. He is very professional and straight to the point regarding the maintenance that I need for my vehicle. Also, the team that work on my vehicle that day they did an awesome job thank you.

I am writing to formally raise concerns regarding - Shelley

I am writing to formally raise concerns regarding misleading advertising and pricing practices at your dealership. The vehicle price advertised was not the actual price required to complete the purchase. After I proceeded based on the listed price, the dealership increased the total by over $3,000 through mandatory add-ons. When I cited California SB 478 (the “Honest Pricing” or “Hidden Fees” law), the manager became hostile and stated that if I did not agree to pay for LoJack, the dealership did not want my business. SB 478, effective October 2023 as an amendment to the Consumers Legal Remedies Act, requires businesses to advertise the full, all-in price and prohibits undisclosed mandatory fees. The manager further stated he was unaware of SB 478, which does not excuse noncompliance and may explain the dealership’s unlawful advertising practices. This conduct appears to constitute deceptive advertising and bait-and-switch tactics in violation of California law. I am documenting this experience accordingly. Sincerely, Shelley

They took such good care of me. - Londonjon007

They took such good care of me. Jordan and Tyler and their finance guy were on par. This is my 3rd car thank you chino hills ford!

It's places like this that are why people HATE - brianccade

It's places like this that are why people HATE dealerships! I attempted to buy a used 2022 Mustang Mach-E GT (VIN ending 2119) from Star Ford Glendale at the $27,539 “Star Price” shown on their website. Since I’m ~400 miles away, I requested an out-the-door quote and to hold it with a deposit while I arranged a cashier’s check and travel. After some back-and-forth providing info, Jasmine texted me saying ”since we have your credit app/deposit we will hold the vehicle unless you would like to not proceed” Their first OTD quote included a $395 VIN etching add-on and was also $250 higher than the advertised website price (I provided a screenshot of). After I referenced SB478 banning required add-ons, they removed the etching but still kept pricing $250 above the website using the excuse that other people had expressed interest and it was a bug that was no longer live (I was able to get it to provide the same price again after they claimed this) After numerous texts/calls, I was told a manager approved honoring the website price and that a final revised OTD reflecting the advertised pricing would be sent. I was then resent the previous quote that was $250 high which I pointed out, and the response was “Wow you’re right let me get that fixed” While waiting, I emailed the deposit/CC information since we had verbally agreed on terms. After over an hour of waiting for the corrected OTD price sheet and contacting multiple employees, I received a call from Ryan. Despite no warning and it being less than three hours after being told the car was being held for me, Ryan said they were not holding it and were selling it to an in-person buyer that evening. I asked to speak with the manager and was told the manager was out and neither myself or Ryan could reach him. I was later informed Ryan is actually the owner of the dealership and that he was the one that made the decision to rescind the deal after personally approving it. It's absurd it took hours of back and forth between six phone calls and dozens of text messages just to get a dealer to sell a vehicle at their own asking price. Then after all that just decide to not honor the hold that was confirmed IN WRITING is something else.

I ordered a Bronco in march 2022 was told no dealer mark - Bradholzer

I ordered a Bronco in march 2022 was told no dealer mark ups I’ll be paying MSRP.. My bronco is arriving in a week or 2 and so far I am very satisfied how I’ve been treated. Robert has been very helpful. I will update once I take delivery of my new Bronco

Having sold cars for a short while in my working career,... - Bob Pierce

Having sold cars for a short while in my working career, I know how important the personal touch can be. Accompanied my Daughter to make her first almost new car purchase. Wondries Ford showed me that people do care, they listen, and do everything possible to meet you needs. Transparency was there at every turn of the purchase process, which provides that level of trust that we all seek in big ticket purchases. Thanks to Patrick and his entire staff at Wondries Ford in Alhambra CA!

Service writer Lou was great. I’m a new ford customer and... - Usmc0311hb

Service writer Lou was great. I’m a new ford customer and seen a few dealers for service and was not happy with their customer service. I set an appointment and they great communication while I waited. So, this will be my new service center.

I’m in NC and Tom’s is in CA—and they can help me get an - Ivan

I’m in NC and Tom’s is in CA—and they can help me get an Isuzu or Mitsubishi Fuso part faster than any dealer I’ve seen. The parts people answer the phone, work to make sure it’s right for the model—and get it out!

I received excellent customer service from sales manager - Liliana

I received excellent customer service from sales manager and sales person. The process was very fast and easy.

It was the best experience buying a car. It was quick... - junior

It was the best experience buying a car. It was quick easy and accurate. Their finance dept was awesome. I will buy my next car at this dealership again.

Our salesman told us we were getting a rebate and we did... - Docx3

Our salesman told us we were getting a rebate and we did not get a rebate. He overcharged us for financing. I asked him to call USAA for financing. He said he did and they were high. I called USAA, they also are my insurance company as well as my bank, to put insurance on the car and they offered me financing for lower than the dealer. They also offered me an extended warranty for less than half the price of the dealer. I tried for three days after the sale to talk to someone and no one returned my calls. Very dissatisfied. I would never reccomend this dealer for a purchase!