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Envision Ford of Duarte

Duarte, CA

Overview
Employees
Reviews
Vehicles
4.4
1,068 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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1031 N Central Ave

Duarte, CA

91010

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Showing 1,068 reviews

May 05, 2026

Polo was very helpful! Great customer service; the detailed videos and texts were very helpful in communicating. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo in the Service Department
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May 05, 2026 -

Envision Ford of Duarte responded

Thank you for recognizing our use of detailed videos and texts to keep you informed. We’re glad our team provided helpful service for your Ford F-150 and look forward to assisting you again.

May 05, 2026

Slow, unprofessional. . Unorganized, won't recommend. Service for a waiting customer took too long. Not good. More

by Rudietilleman
Recommend Dealer
No
Employees Worked With
Antonio
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May 04, 2026

Great service, friendly people. Polo and his team helped me to solve the issue with my car. He would keep me updated with the process of the repair. More

by pevstek
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
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May 04, 2026 -

Envision Ford of Duarte responded

Delighted to hear you appreciated our team’s friendly service. We’re glad we kept you informed throughout the repair of your Ford Edge and resolved the issue. We look forward to assisting you again.

May 04, 2026

Service appointment was scheduled without a problem. Service advisor kept me updated with the status of my vehicle. More

by MASSKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Hernandez
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May 04, 2026 -

Envision Ford of Duarte responded

It’s great to hear scheduling went smoothly and that our team kept you informed. We’re glad your Ford F-150 service experience met your expectations. We appreciate your feedback and look forward to assisting you again.

May 02, 2026

Very punctual and detailed. No fluff and straight to the point. Very friendly Very understanding More

by Lt_jessie
Recommend Dealer
Yes
Employees Worked With
Polo
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May 03, 2026 -

Envision Ford of Duarte responded

So glad our team could provide punctual, detailed, and friendly service on your Ford Explorer. We appreciate you highlighting how straightforward and attentive our technicians were. We look forward to helping with any future maintenance.

May 02, 2026

Very helpful. Experience and knowledge, always answer all my questions and great car service. Awesome ?? More

by omarogley
Recommend Dealer
Yes
Employees Worked With
Marco
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May 02, 2026 -

Envision Ford of Duarte responded

Thank you for the five-star review. We’re glad our team’s expertise answered all your questions and delivered great service for your Ford Focus. We look forward to helping you again.

May 01, 2026

Excellent Service, recommendations clearly explained, car fixed sooner than expected. Please bring back the complimentary transportation service. More

by NANCYDREW91702
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
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May 01, 2026 -

Envision Ford of Duarte responded

Thank you for sharing your feedback. We’re pleased our team provided clear guidance and completed your Ford Escape’s repairs sooner than anticipated. Your suggestion to restore complimentary transportation will be shared with our service leadership.

May 01, 2026

We are very pleased with his service He always take care of our car with passion and in detail More

by KEN.HUANG.HOME
Recommend Dealer
Yes
Employees Worked With
Polo
Report | Print
May 01, 2026 -

Envision Ford of Duarte responded

It’s great to know our service team treated your Ford Edge with such care and attention to detail. Thank you for sharing your experience and trusting us with your vehicle.

April 30, 2026

The dealership was customer focused. Thanks go to Roland and Leslie for a positive leasing experience. More

by RBASILIO1945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland and Leslie
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Apr 30, 2026 -

Envision Ford of Duarte responded

We’re pleased to hear our customer-focused approach made your Ford leasing experience positive. Thanks for choosing our team, and we look forward to assisting you again.

April 29, 2026

Everything turned out as planned. The service is great and dependable and everything turned out great More

by R5055
Recommend Dealer
Yes
Employees Worked With
Polo
Report | Print
Apr 29, 2026 -

Envision Ford of Duarte responded

It’s great to hear our service team provided dependable care for your Ford and everything went as you expected. Thanks for trusting us with your vehicle.

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