5 BMW Dealers near 77002near 77002

Wonderful group of folks who exhibit exceptional teamwork - m_naylor

Wonderful group of folks who exhibit exceptional teamwork which gives the customer the feeling of being valued.

Last week I called my primary Service Advisor, Jeremy, - Ralph Briley

Last week I called my primary Service Advisor, Jeremy, about an issue with the balancing of one of my tires. Even though this was not an emergency, Hh quickly worked with his scheduler, Jessica, and got me scheduled for an appointment later in the week, which was excellent; especially in light of the severe rain we were experiencing and projected for the rest of the week. I sincerely appreciated that he let me know up front, that he would not be in the office on the day of my appointment. He said he would coordinate with one of the other Service Advisors, Jason, to ensure everything was arranged, and that Jason would oversee the work to be done. When I arrived at the dealership for my appointment, Jason was waiting for me and ensured that my vehicle was expeditiously attended to. The technician ensured the re-balancing work was correctly done, and confirmed, via a road test drive, that there were no longer any vibration issues with any of my vehicles tires. I truly appreciated the responsiveness, the professionalism, and the customer focus by all of the Service Department members I interacted with.

We always have the best car buying experience with Tommy - miguelsanchez542

We always have the best car buying experience with Tommy Luk and BMW West Hoston. We just bought another BMW from Tommy to replace our 330e. This time we went with an M235! So much fun to drive. We have purchased multiple cars from Tommy and his excellent customer service and outstanding follow up keep us coming back. Camillo his assistant is also very helpful and knowledgeable. Tommy is always available even after the sale which has helped us out many times. He doesn’t just want to sell you a car, he wants to build a relationship which each person. Service is also excellent here. We only see Joanna Wolf in service and she is by far the best in the business. Very fair and honest. It’s an outstanding team all the way around. They want to build life long relationships here and it shows. If you’re in the market for a car, see Tommy at BMW West. Our iX lease is almost done and we will be back for another car from Tommy.

Superb service and reasonably priced repairs. - Geomap

Superb service and reasonably priced repairs. My service advisor, David, deserves a special mention for expediting the tire replacement and balancing process in order for me to make an important meeting.

Dealership has always been knowledgeable, convenient, - Pz101

Dealership has always been knowledgeable, convenient, clean, and goes above and beyond for it’s customers.