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BMW of Houston Midtown

Houston, TX

4.8
1,309 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,309 reviews

May 16, 2026

Superb service and reasonably priced repairs. My service advisor, David, deserves a special mention for expediting the tire replacement and balancing process in order for me to make an important More

by Geomap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Sebastian Olszewski
May 13, 2026

I took my X3 in for service and couldn’t have asked for a better experience. The entire team is incredibly sharp and runs with an efficiency that BMW HQ in Bavaria would applaud. Combine that with real Texas More

by SCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Perez
May 14, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2026

I only buy cars from your dealership because of the service is so good. Everyone is always pleasant. They go out of their way to make me feel special. I have spent a huge amount of money in your servic More

by Wcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Service, Sebastian Olszewski
May 14, 2026 -

BMW of Houston Midtown responded

Hello, we're happy to hear you had such a positive experience with Steven! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2026

Great service. Friendly staff. I got a great deal on special they were running for break work. Jesse Correa was an amazing advisor More

by rwgamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Correa, Sebastian Olszewski
May 14, 2026 -

BMW of Houston Midtown responded

Hi, we are so happy to read such a great review about BMW of Houston Midtown! If you have any further questions, please give us a call. We're always happy to help!

May 08, 2026

Lourdes is the best! She always takes good care of me every time to make sure I am supported and satisfied with the service. More

by Kiera Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes
May 15, 2026 -

BMW of Houston Midtown responded

Hello Kiera, we're happy you found our staff to be so supportive during your experience here at BMW of Houston Midtown. We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2026

It was a pleasure working with Asen. The professionalism and care throughout the entire purchase process was fabulous. Not only will we work with Asen and Group 1 again, but we will refe More

by Muguilmenot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asen
May 14, 2026 -

BMW of Houston Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Houston Midtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2026

I took my X6 in for a nail in the tire. The tire was replaced in a reasonable amount of time while I waited in the super nice waiting area. I was able to prized the WiFi and remain producti More

by salenaamos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez and Maysoon Miller, Sebastian Olszewski
May 14, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2026

My agent Maysoon went above and beyond for me when my car was in the shop for 2wks … I truly appreciate her willingness to help me out with a loaner and explained what services I needed. More

by moty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maysoon
May 14, 2026 -

BMW of Houston Midtown responded

Hi Moty, thank you for your kind review; we are happy to pass along your comments to Maysoon here at BMW of Houston Midtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2026

The response and service in sales and finance was excellent. I would purchase another vehicle from these individuals again. More

by eomarshall03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales person was excellent., Sebastian Olszewski
May 14, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 01, 2026

This was my third vehicle purchased from BMW Midtown. Whether I was buying a new I5 or a 10 year old 320i, Kyle treated me the same with the utmost respect. Fingers crossed we get an allocation for the n More

by rmforr2
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Rancourt
May 14, 2026 -

BMW of Houston Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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