20 GMC Dealers near 63048near 63048

Everyone did a great job and competed the transaction as - chuckbell17

Everyone did a great job and competed the transaction as described Very friendly and helpful

There is something very different about O’Fallon Buick - cg21

There is something very different about O’Fallon Buick GMC in a very good way. Friendly, hospitable, clean, comfortable, easy, unexpected. Hakeem may be the nicest person I have ever met. His follow through on my purchase of a used car was perfection. I will be back. No question. Thanks for the great service and value.

AI Helped Me Find 400 Cars—But Only One Caleb So, you - jar0101

AI Helped Me Find 400 Cars—But Only One Caleb So, you know you need a (new-to-you) car. You've got a budget that says “practical” and a few must-haves like “starts when you turn the key.” A couple of nice-to-haves sneak in too—because heated seats feel like a warm hug in February. You plug it all into an AI tool, and boom: 400+ vehicles appear within 50 miles. Suddenly, your search becomes less “wow!” and more “why?” After a month of virtual shopping, I began meeting used car salespeople IRL. Turns out, unlike the AI, humans have personalities. Some are genuinely helpful; others treat you like a commission check with legs. By the time I reached Lou Fusz Buick, I had collected more business cards than decisions and was still driving my maybe-I-can-make-it-one-more-week car. Then came Caleb Rowden. In under an hour, we met, he listened, we negotiated, and—hold onto your seatbelt—a deal was struck. No pressure tactics, no mysterious “let me check with my manager” routines. Just a straightforward conversation that felt less like a transaction and more like teamwork. Even after the sale, when I had questions, Caleb was on it—like the kind of friend who actually answers your text instead of liking it and disappearing. If you're looking for a car and want to skip the quota-chasers, start with Caleb. He’s got character, integrity, and shockingly, isn’t allergic to honesty. Yes, I’m aware I just said that about a car salesman. And no, I haven't lost my grip on reality.

EXCELLENT service all around! - tay

EXCELLENT service all around! Everyone was very pleasant and helpful!!! Things were done in a timely manner!

Buy your Cars from Bruno Borda! - Bruno

Buy your Cars from Bruno Borda! He cares and will provide a great experience. He loves what he does and has extensive experience and knowledge. He knows what he is doing!

Probably the easiest car buying experience I’ve ever had. - blove121

Probably the easiest car buying experience I’ve ever had. Everyone was highly professional and friendly.

Good service, fast, fixed any issues I had. - aaron_kerley

Good service, fast, fixed any issues I had. Knowledgeable and not just throwing parts at your vehicle.

Nicki was wonderful, I will recommend her to everyone I - nicolecnash

Nicki was wonderful, I will recommend her to everyone I know that are in the market for buying a vehicle. Jarrod was also fantastic to work with. Both very personable and made the process very pleasant when it had been made dreadful from trying to deal with other salesmen at other dealerships. These 2 were excellent. I've never had a better car buying experience. I'd been to 4 other dealers who wouldn't budge on price for the same vehicle. I was able to drive my brand-new car off the lot for $6000 less than the competitors offered WITHOUT a single haggle!

The service department was fast, profesional, efficient, - Gifted1361

The service department was fast, profesional, efficient, and J Harris, showed great customer service skills.

Fast service and dealership very clean and comfortable. - Mldeewall

Fast service and dealership very clean and comfortable. All employees were very friendly and know

I purchased a brand-new car from Suntrup Buick GMC on May - RozM

I purchased a brand-new car from Suntrup Buick GMC on May 6 2025, and 2 weeks later the engine light comes on. The same engine-light issue has persisted for three months. I may have driven my car for two weeks out of the three months. I’ve brought it in for service three times due to the recurring problem. No follow up on what the issue is other than the censure. The dealership claims they called me on July 9, but I never received any messages. I had been trying to work directly with the GM to get this matter resolved, but keeps getting the run around. Although the service desk has called me before, they gave me some phone number that wasn't mine, communication has been inconsistent. Today, I spoke with Dave Brewer in the Service Department. He was unhelpful, argumentative, and showed no compassion. When I explained to him that I didn't want the vehicle back, without any resolution to my concerns, he insisted I call GM and demanded the return of the loaner car. I reiterated that I had been attempting to follow up without any response. I asked if he could contact GM on my behalf, but he refused, claiming GM is responsible because they make the vehicle. When I pointed out that I purchased the vehicle from the dealership, he said... my vehicle was ready and if I didn't return the loaner today or tomorrow he threatened to file a stolen car report---then abruptly hung up. The customer service has been absolutely unacceptable. Roz M

Useless sales reps. - CAmom

Useless sales reps. Don't bother going here. They'll just ignore you. Not worth it.

I only went to the dealership because my key broke and I - Amber81

I only went to the dealership because my key broke and I needed a new key made, I tried all the locksmiths and nobody could help me, however, even though the dealership was able to make me a key, they also charged me $91 for the key, and mind you this is a simple key, no key fob or nothing like that, and failed to let me know that I could program it myself, and was going to charge me to program it. I was going to have to pay a tow truck to tow my car to the dealership to program this key that I programmed myself after looking on the internet. And I found out that Ace Hardware would have made my key for $30 after I had already had it made. I will never go back to this dealership again! Sad sad world we live in.

Kevin Warren and the team at Jim Trenary in Union were - Tay.n.green

Kevin Warren and the team at Jim Trenary in Union were extremely helpful and got me in a 2023 trailblazer same day, while making sure to keep my budget in mind. A great experience!

Brandon and Kyle went above and beyond to make sure that - eggemeyer

Brandon and Kyle went above and beyond to make sure that I was able to drive out the same day with a great vehicle. Even with a poor trade in they were able to make sure I got the best deal. I will definitely work with them again. Great customer service and a wonderful experience.

Dealership - JP

One of the best places I have every shopped for a new vehicle. Friendly, informative and very helpful throughout the entire process. Assistance with service on purchase of new vehicle when needed was great.

I would not recommend this dealership to my worse enemy. ... - parris314

I would not recommend this dealership to my worse enemy. Bob Brockand Jr. is a complete phony and is completely out for himself. I purchased a car from this dealership and brought it back three times for the same problem and they kept telling me that there was nothing wrong with it. Finally of course the warranty ran out and now we are stuck with a car that has a front end problem that will cost us at least 1300.00 dollars to fix. They were rude to me and my husband. Bob Brockland Jr. told my husband that he was " too sensitive and needed to chill out". That he was not going to fix anything and hung up on him, mean while we are still making month payments every month. PLEASE PLEASE PLEASE do not put yourself in the same position. We thought they were good people at first, but CLEARLY it was all show to get us to buy a car.