16 Ford Dealers near 35968near 35968

Very friendly and professional! - strattonjacky

Very friendly and professional! Paige was very easy to work with, answered all questions and was Johnny on the spot

Gregg Guetzlaff was very friendly saleman and had most of - mammawlu

Gregg Guetzlaff was very friendly saleman and had most of paperwork ready for me and was very professional. Staff was also very friendly.

Very friendly staff. - john-12

Very friendly staff. I was able to get the deal and car that I wanted with no hassle. The entire process was quick and simple. In the future I will do business with them again. Rebecca my sales person was great.

It was a great experience with the people at Alexander - Zachary

It was a great experience with the people at Alexander Ford in Boaz. I would definitely go back!

Overall the experience was a 4. - LESLIE29

Overall the experience was a 4. Talking on the phone provides better communication then texting. I would talk instead of texting next time. I don't think I got the best price, my fault. The truck was listed online at $29,322 and I was told I did't qualify for the regional promotions because I am from Wyoming. I Paid $30,800. Stupid on my part, I really hope that some day car dealerships and the folks that are employed there earn a reputation of being honest. I do understand why MT Ford has a high rating in sales turnover, you are smooth at what you need to accomplish. I hate buying vehicles.

I have been thoroughly pleased from the purchase of my - JDJR

I have been thoroughly pleased from the purchase of my Ford F - 150 XLT from Nik Beatty to my first two service appts. at Harbin's quick Lane . Dylan Farmer and the service team did a great job for me ! The whole Harbin team are very professional , courteous and they treat you 1st class !

They went out of their way to find me the best deal. - Marilynmitchell2022

They went out of their way to find me the best deal. I’ll definitely be back. I love my 2025 Explorer!!

Absolutely the best and easiest car buying experience! - lindy

Absolutely the best and easiest car buying experience! This team made you feel right at home. Everyone we came in contact with was friendly and wanted to make sure that we were totally satisfied with our purchase. Bill was fabulous over the phone and in person. Randy, the owner, checked in with us multiple times to let us know he cared that we had chosen his dealership. You will not get this service just anywhere. This place is special! Thank you to everyone that helped us and I love my Explorer!

Triple A Experience - Gsplprch1

I am an 81 year old retired minister and I live in Anniston, Alabama. (Roll Tide). I was in search for a late modle Lincoln Town Car. I used a search engine and located a 2009 Town Car at Moss Motor Co in Tennessee. I called and talked to one of their salesmen (Ben). I cannot tell you how many times I have purchased cars in the last 50 p;lus years. This was the best car buying experience I EVER had. Ben was one of the most helpful salesman I ever dealt with. I drove to Tenn with my wife and it was HOT and when we arrived Ben met us and welcomed us and gave us a cold drink. Then we met the used car manager who was also very cooperative and helpful. I was really floored when they bought our lunch. Who ever heard of such a thing. These guys are really "unreal". No doubt this was the best car buying experience I EVER had. I had to pinch myself to make sure I was still alive. I would encourage you to check these guys out . Fantastic. Unbelieveable. Every car dealer could learn from this company. A special thanks to Ben and the Used Car Manager for their help in making our vist so enjoyable.

Very Disappointed. - Sherrie

Jeep giving all kinds of codes,then radio would go off, clock would go back to 12:00, then engine would shut off but not always. Happen over and over. Took it in they pulled the codes and when I ask what they were. They said old codes. They cleaned battery cables and tighten then up. Drove it 20 miles nothing. Told me couldn't find anything wrong. Husband drove it same thing. I put it back on my mail route. Started back coding. I do have to say in the past they have been good to me. But it seems like they have lost some really good people that worked their. They also need to upgrade the mechanics equipment bad. They are so far behind other dealerships. Just seems like to me they should have known what was wrong with my Jeep. It's still giving codes and still not fixed. But that is my work vehicle and I can't take off for days at a time for them to fix it. They never have parts sometimes they even get the wrong part in and that cost me another days pay. They also need to train more than on Chysler person to work on Chysler products. That would help so much.

Excellent Customer Service and experience - tntaz

I purchased a used 2019 Chrysler Pacifica from Moss and it was a very pleasant experience. The salesman was not pushy and allowed us to test drive several Pacifica's that were on the lot.