20 Ford Dealers near 23188near 23188

Good Customer Service! - Stephania

Good Customer Service! Gave me what I was looking for and More Good buying experience

Joey Foust was absolutely fantastic. - Ronaldbenton1

Joey Foust was absolutely fantastic. Very, very professional and helpful. Same for Sam Pierce and Brett Kody. Thanks Richmond Ford West.

Tristan is my service manager and I am so glad that he - lnisnana

Tristan is my service manager and I am so glad that he is. He makes sure everything is done properly.

Excellent, knowledgeable, friendly staff. - Bick

Excellent, knowledgeable, friendly staff. On schedule and reasonable cost. They treat customers like they would like to be treated. Highly recommdnd.

I recently had the pleasure of purchasing my vehicle from - philvz

I recently had the pleasure of purchasing my vehicle from Richmond Lincoln, and I cannot recommend Luca highly enough. His in-depth knowledge of the Lincoln product, unwavering professionalism, and smooth, engaging personality made the entire process not only straightforward but truly enjoyable. Luca’s ability to clearly explain every feature and detail instilled confidence in my decision, ensuring I felt well-informed and valued throughout the purchase. What truly set this experience apart was how Luca embodies the Lincoln brand and the Richmond Lincoln dealership. His commitment to excellence and genuine care for his customers make him a standout professional in the industry—qualities that I will undoubtedly share with my friends and family. Additionally, I must commend Jazz, the financial manager, who worked his magic to secure a car payment that perfectly fit my budget. Jazz’s expertise and dedication turned what could have been a stressful process into a seamless and positive experience. Together, Luca and Jazz represent the very best of Richmond Lincoln, making my vehicle purchase a memorable and hassle-free journey.

Where do I start. - andrea.mangrum

Where do I start. I was not even looking for a vehicle, but what an outstanding buying experience, I encountered. My SUV has, had it. Many people recommend D. Penn from Wynne Ford. D. Penn the easiest and most knowledgeable salesperson to work with. Penn was patient, respectful and helpful. I did not feel pressured and most importantly showed me how a professional works. Penn knows the business inside out, handles every detail, walked me through the buying process like a walk in the park, made my buying experience very enjoyable. I appreciate D. Penn, treated me like I was family and to earn respect you must first show yourself friendly. D. Penn showed me that. I would recommend D. Penn each and every time. No wonder Penn is the top sales person. It shows.

Great experience - F150

No hidden fee's , ask for the out the door price and that's what you get. Thank you for being an honest dealership. I cant remember everyone's name but they where all great. I bought new F150 Ruby Red

Very nice dealership I had the pleasure of having a very - Godseysexpress

Very nice dealership I had the pleasure of having a very nice salesman Griffin Lorton

Serviced my 2021 Ford escape came to my house picked it - aykorik

Serviced my 2021 Ford escape came to my house picked it up and brought it back to me awesome service special thanks to Lauren.

Avoid taking your car for repairs or servicing at - Elionels13

Avoid taking your car for repairs or servicing at https://www.facebook.com/CrossroadsFordPrinceGeorge My Ford vehicle was with them for nearly three weeks, and they assured me it was fixed. However, let me share what transpired. They initially claimed that the battery was draining due to a faulty gear switch selector, then they said the radio was not the original one, so they ordered a faceplate and replaced the gear selector. They charged me $1500, stating it was fixed. During the time they had my car, the service manager defended the mechanic, who was so disrespectful that he told me if I knew so much, I should fix it myself. Instead of addressing the issue, they added a power shut-off switch in the trunk. A few weeks later, I received a call saying my car was fixed. Neither the service manager nor the dealer manager, Mr. Will, from both dealerships in Prince George, ever contacted me. The next day, after getting my vehicle back, I called to inform them that it was still not fixed and needed proper repairs. They called me and begged me in person to change my online review. I never received a call offering to fix it correctly if I brought it back. I decided to take my car to a different shop, where they showed me the parts the dealer claimed to have replaced. The selector switch knob was corroded with white water stains from years of neglect. In short, they lied about fixing my car; the mechanic never even touched it. I have all the old parts from the new shop, and now my car will be professionally repaired with genuine new parts. They charged me a fortune without fixing anything. I repeatedly asked to see all the replaced parts, but they ignored my requests. However, when it came time to pay, they were quick to respond and even begged me not to make this public. I have filed a complaint with the BBB and demand a full refund, plus the money I spent to have it fixed by a qualified mechanic. Just remember, Ford, just because someone knows how to change oil and spark plugs doesn’t mean they are a true mechanic. I will continue to share my experience online and... you need to apologize for the mechanic behaviour and refund money plus the 3800 extra i had to come up to fix it by a profesional and all after market parts was remove by the new shop,

Loved the car buying experience at Sheehy. - Happy

Loved the car buying experience at Sheehy. We brought our dog and it was no big deal. Everyone was very customer focused and the price was excellent for the used truck I purchased. Sophia was excellent. I recommend them to anyone who wants a hassle free experience.

They are attentive to the customer. - Ross

They are attentive to the customer. Although there is about a 10 day backlog, they are prompt once your vehicle gets into the shop. I assume that an "evaluation charge" of about $200 just to look at you vehicle has become the industry standard, I strongly believe thst cost should be waived if the work suggested is indeed performed by the ship.

Superior work and extremely nice and courteous by Nick - Dj

Superior work and extremely nice and courteous by Nick and Rachel during the entire purchase

Terrible service no communication impossible to get any - Ddelamorton

Terrible service no communication impossible to get any body to call about car work. Even the service manager won't call u back. Lies about when car will be looked at and blames the customer for the problem

My husband and I had to get our Ford Edge serviced. - Bowlerc082

My husband and I had to get our Ford Edge serviced. DeDe was so pleasant and professional to deal with. She kept us informed every step of the way.,

If you value your time, communication, and basic respect - mbeni555

If you value your time, communication, and basic respect as a customer, I cannot stress enough—do not take your vehicle here for body work. I dropped off my truck after a fender bender in mid-May, and according to the tag they put on my key, it officially went into the shop on June 2nd, 2025. I didn’t get it back until August 29th, 2025, that’s almost 90 days in the shop for a minor repair. Yes, I understand delays can happen, parts availability and insurance approvals can extend timelines. But delays alone weren’t the problem here. The real failure was the complete lack of communication. - I called multiple times, yet they could never give me a timeline, when I pressed for a timeline, they told me 10 days, and after 20 days I called again, they told me probably just another 10 days. - I asked to speak with Nathan G., the Progressive on-site adjuster. I eventually got his contact info, left him a message, and he never called me back. - Later I was told he “sent emails.” I double-checked my inbox and spam folder, I never received a single email from him. And even if I had, if a customer isn’t responding, any professional knows you pick up the phone and call, or send a text. Especially when both the shop and Progressive knew I was actively looking for updates. - When my truck was finally done, no one called me. I had to stop by the shop myself on August 29th and found it sitting finished (possibly since the day before, who knows). Throughout this entire process, I remained polite and patient. I never raised my voice, never acted unreasonable, and gave them more than enough time to do their job. But patience only goes so far when months go by without a single clear update. To make matters worse, because my truck sat mostly idle for nearly three months, I had to take it straight for an oil change and add fuel conditioner to protect the engine. That’s something I did on my own as a best practice, but honestly, the shop should’ve taken it upon themselves to go the extra mile considering how long they had my vehicle. Now, to be fair: Is it fixed? Yes. Did they do a good job on the actual repair? Yes. But good repair work is the baseline, it’s what any competent body shop should deliver. Other shops most likely would have done just as good a job on the repair itself, but with far better communication and customer care. And that’s where CMA completely failed. Good repair work doesn’t excuse 88 days of silence, poor communication, and leaving a customer in the dark. Being without my truck all summer was a huge inconvenience, and what should’ve been a straightforward process turned into a stressful one. This experience has cemented my decision never to do business with CMA again. Not only will I never use their body shop again, but I also won’t be buying a vehicle from CMA Ford. If they can’t handle a repair with honesty and professionalism, I certainly don’t trust them with something as important as purchasing and servicing a vehicle. At the end of the day, it’s simple: treat customers the same way you’d expect to be treated when you do business with another company.

BEST DEALERSHIP WE'VE EVER BEEN TO - CharleneABR

We took our vehicles to Riggins for service and people are top notch! Always friendly, appointments on time and available for questions and if they don't know they find out and call you. Over and aboard and the best sells men anywhere! We have now bought two new vehicles from them, I wouldn't go anywhere else. We appreciate they remember our names and act as if we are family, from their technicians, to service guy, to Mr. Riggins himself, they remember you. Top notch dealership.