Barton Ford
Suffolk, VA
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Saw vehicle on website. Called to see of pn lot. Randy, salesman called back within 10 minutes & said car would be there that afternoon. Very efficient & professional, bough Called to see of pn lot. Randy, salesman called back within 10 minutes & said car would be there that afternoon. Very efficient & professional, bought vehicle & took home that day. Highly recommend Barton Ford & Randy Bailey, salesman. He answered all questions & showed us how to work everything. More
Best service department of anyone I know. The one and only that I trust 1000%. I can’t even say that about my own doctor! I know they will be honest, fast and forthright every time. The one and only that I trust 1000%. I can’t even say that about my own doctor! I know they will be honest, fast and forthright every time. More
Barton Ford really has a down home appeal. They are not a high pressure sales team. They give you the time to decide what you really want. My sales agent was Chase Silver. He was very helpful They are not a high pressure sales team. They give you the time to decide what you really want. My sales agent was Chase Silver. He was very helpful and knowledgeable. Also Tracy , the general manager, put my mind at ease with regards to my car payment. I have really enjoyed my 2024 Ford Edge! And I would recommend them to my friends! More
Excellent service. They went beyond normal to repair a flat tire without a scheduled service date. Katie was extremely pleasant and responsive to our needs. Thanks for They went beyond normal to repair a flat tire without a scheduled service date. Katie was extremely pleasant and responsive to our needs. Thanks for your help. More
Great customer service I had the dealership manager Tracy personally assist me getting the help I needed she drove my vehicle in gave me and my son a gorgeous smile staying we going to take care of you and t personally assist me getting the help I needed she drove my vehicle in gave me and my son a gorgeous smile staying we going to take care of you and they did More
My experience was great. Kaiti was my service advisor and she did an amazing job at explaining everything to me. Everyone in the service department looked happy like they enj Kaiti was my service advisor and she did an amazing job at explaining everything to me. Everyone in the service department looked happy like they enjoy doing their job. Not like at some other places that I’ve been where everyone looks miserable being there. Will definitely keep coming back to Barton. More
Very friendly and knowledgeable staff! ! Blake was amazing!! Mechanics were able to help diagnose and fix everything I needed fixed with my truck! ! Blake was amazing!! Mechanics were able to help diagnose and fix everything I needed fixed with my truck! More
The service I received here was terrible. Kaiti Jordan was rude and unprofessional. She hung up on me when discussing my issue with my service. She claims I didn’t receive a detail because I Kaiti Jordan was rude and unprofessional. She hung up on me when discussing my issue with my service. She claims I didn’t receive a detail because I checked in under the wrong name and vehicle. Let that sink in and then you’ll understand my frustration. If I allegedly checked in under the wrong name and vehicle….how was my Bronco serviced? Because if i checked in under the wrong name and vehicle, my bronco would have never been checked in right? So how did i get the oil change and tire rotation? Still waiting to see how i would have known another customers name, vehicle, and appointment time and checked them into the system without having access to Ford’s computers since i don’t work there. More