18 Ford Dealers near 22044near 22044

My most recent visit involved an oil change & replacement - bigdaddy1.cl

My most recent visit involved an oil change & replacement of the cabin air filter. My Mustang was without an appointment on the day I called. My service advisor, Tiffany Waul checked me in without delay & answered a ffew questions I had. My car was ready for pickup within 2-3 hours & the shuttle van picked me up from home. The checkout payment process was quick & efficient. I have always experience very good service at Upper Marlboro Ford.

This is the third car we have purchased from this - Ray Weightman

This is the third car we have purchased from this dealership and always have a great experience. It was great working with Rick this time.

Cleo was very helpful and efficient in facilitating my - john

Cleo was very helpful and efficient in facilitating my purchase of a new truck. She qualified me for a $2000. Rebate that I was unaware of. I can’t say enough about the attention and customer service she provided. She is an exceptional person and pleasant to do business with.

My salesperson was very knowledgeable about the - Loo

My salesperson was very knowledgeable about the merchandise! He took the time to answer questions and show me different styles of vehicles! He even checked on me after my purchase to see if everything was all right! The manager was very helpful with the purchasing process as well!

Andrew hooked us up with solid, quick service. - fatcat.ewan

Andrew hooked us up with solid, quick service. In and out faster than expected. Very easy and friendly for first visit to dealership.

I was looking for a Ford Bronco and was in negotiations - Kreese2416

I was looking for a Ford Bronco and was in negotiations with numerous dealerships. Kevin Rojas at Koons Falls Church was great and super helpful. In the end they had the best price by a mile. I drove down from Maryland to test drive and purchase the vehicle it was super quick and easy. I was in and out fast. I would highly recommend working with Kevin and buying from Koons Falls Church Ford!

Second time working with this dealership and once again - kalea.mcfadden1

Second time working with this dealership and once again they were absolutely incredible. I’m in Texas and they’re in Virginia, but they made the entire process seamless and stress-free. Super professional, responsive, and genuinely helpful. Hands down one of the best car-buying experiences I’ve ever had.

Worked with Brayden very informative young man, kept me - awc

Worked with Brayden very informative young man, kept me up to date on the process and provided several options.Ford is having some difficulties right now with recalls but these guys seem to understand and get it.

Unable to edit my previous review on mobile, appears the - ekruszon

Unable to edit my previous review on mobile, appears the dealership service center made things right. In a prompt manner.

Sheehy diligently pursued my very complex mechanical - rebekah.kleinman

Sheehy diligently pursued my very complex mechanical issue. They ultimately resolved the issue and the customer service coordinator, Michelle Owens kept me informed.

My recent buying experience with Russell and Amy was - 4weiners

My recent buying experience with Russell and Amy was probably the best experience I have had, and I have bought several vehicles at other area dealerships over the last 30 years. Russell was easy to work with and never used pressure tactics during the sales process. He provided me with a breakdown of the costs associated with purchasing the vehicle and told me to go home and think about it and call him the following day with any questions. Amy went with me on the test drive. Prior to leaving the lot Amy went over the vehicle features with me, answered my questions during the test drive and more questions when we returned to the lot. Amy was very knowledgeable about all features available on the vehicles' trim package. Amy was patient when answering my questions, demonstrated most of the features, and provided clear explanations when I had further questions. Amy was also great when we came in to take delivery of the vehicle. Based on my experience, I would definitely visit Academy when I am ready to purchase my next vehicle and will also recommend Academy to my family and friends.

Great service! - cameronoddo

Great service! Ask for Max Mannu above and beyond, super friendly and super quick service!

Today Nov 6,2025, had an appointment for 8:00am , came - Mihaidandara

Today Nov 6,2025, had an appointment for 8:00am , came here, after 1h and 45min off waiting, they didn't even start checking my vehicle, I ended up scheduling another appointment with another ford dealership. Horrible customer service, choose another location, rude and disrespectful.

I had an exceptional experience with Koons Silver Spring - bpercich

I had an exceptional experience with Koons Silver Spring Ford, all handled remotely—and it couldn’t have gone more smoothly. Johnathan Rafiq and Marc L. Bortnick were incredible from start to finish. They took the time to truly listen to what I was looking for, understood my needs, and made it happen—without me ever having to step foot in the dealership. They even brought the car directly to me for a test drive, which was a game-changer in terms of convenience and customer service. Johnathan was professional, responsive, and patient throughout the process, and Marc made sure everything came together seamlessly. It’s rare to find a dealership team this attentive, efficient, and committed to making the experience easy and stress-free. I’ll absolutely continue to work with them for future purchases and highly recommend Koons Silver Spring Ford to anyone looking for outstanding service.

Was very impressed with the vehicle as displayed on the - mlbzahn

Was very impressed with the vehicle as displayed on the web and even put paperwork in sight unseen. It took an additional 4-1/2 hours to finalize everything. Upon arrival the vehicle was parked in front and ready for a test drive. While you would think knowing we were coming in that morning that they would prep the vehicle to showcase it in the best way, This was not the case. A layer of dust was all over the vehicle, making it difficult to walk and review the vehicle. While I understand that this is a used vehicle the passenger door was missing its lock actuator. (Dealer promised to order and install) The mirrors needed to be swapped out, because one didn’t work. The middle rear brake light was broken but operational. (Dealer promised to order and install) The rear door rubbed and made noise when opening, until I adjusted the door. The passenger windows glass is scratched, along with the trim. Again I understand it’s a used vehicle! The Carfax is clean but the front lights have scratches that are consistent with damage from an accident, which I am going to have to replace. There was no movement on the price and I left $600 on the table with my trade. While some will say that’s my fault you are correct. But the vehicle was not purchase ready. Which was disappointing. This is my 2nd used vehicle purchase and I should have done a better job reviewing the vehicle. I don’t regret the purchase. Just feel that with the items we have found after taking it home, that the price should have been adjusted to accommodate these out of pocket expenses.

In July 2025, shortly after purchasing a brand new 2024 - swerve_reflow9b

In July 2025, shortly after purchasing a brand new 2024 Bronco, this dealership chipped the paint during emblem removal and did not disclose it. I discovered the damage myself. On July 25, they took the vehicle back to correct it. Before delivery, I specifically asked via text whether the paint had dried because the turnaround felt unusually fast. Vijay Krishna confirmed it was dry enough to reinstall the emblem. General Manager Lee Brooks also stated I would “need a magnifying glass” to see the issue because the correction had been done so well. The vehicle was delivered with the paint chips still clearly visible. No paint correction had been performed. The Bronco emblem was installed sideways in a way that partially covered the damage. Because work had been represented as completed when it was not, I withdrew consent for further repairs. I was later told the dealership would cover third-party paint correction. They are now denying that agreement and claiming the matter is closed after providing only $350 for “inconvenience.” That amount was discussed as compensation for the repeated trips and disruption — not for paint repair. No reasonable person would accept $350 to correct chipped paint on a brand new vehicle. Screenshots and photos are attached. If you are considering purchasing a vehicle or authorizing service here, document everything in writing. My experience involved undisclosed damage, representations that repair work had been completed when it had not, and a refusal to honor what was agreed.

Please beware of this dealership. - G

Please beware of this dealership. I will not be coming back here ever. This experience actually makes me want to trade my vehicle in. I had my MachE towed into the dealership (on the morning of 12/16) for a punctured tire. It took three days a several phones calls for them to partially complete the job (the evening of 12/18). Throughout the duration of the wait, I had to reach out to the service representative (Bryanna) instead of her contacting me. It often took several hours to a day before she responded. She only increased response when I expressed that I would be stopping by to speak to a manager. The dealership attempted to charge me $400 for the tire after I explained several times that I have a tire warranty. They also attempted to charge me for a new tire sensor ($120). The sensor was fully functional when the car was towed to the dealership. They indicated in the notes that it was broken in efforts of removing the tire. I asked to speak to a manager (which didn’t help at all). I don’t understand why I was being charged for the dealership’s error? #Verydissapointedcustomer