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Koons Sterling Ford
Sterling, VA
743 Reviews
The Koons Automotive Group has been around since 1964, and we've been providing Sterling area drivers with exceptional service and automotive assistance since that time. We're proud to provide drivers with a modern, simple, convenient auto purchasing or servicing experience that puts drivers first. We want to help you get on the road and on with your life. We're ready to meet you in the middle and speak your language. If you're looking for a dealership that you can rely on, then you needn't look any further than Koons Sterling Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 743 reviews
September 13, 2026
Staff was very professional, knowledgeable and courteous. Would recommend to anyone looking for a new or used vehicle. Would recommend to anyone looking for a new or used vehicle. More
by Pam
Employees Worked With
August 11, 2026
The Koons staff was extremely friendly and helpful through the shopping and buying experience. They made us feel comfortable. through the shopping and buying experience. They made us feel comfortable. More
by Skidef
July 13, 2026
Starting from Thomas and Hamza that started the introduction then straight to Sam Alguero- Martinez the sales advisor that assisted me all thru the transaction all the way to JC the sales manager, introduction then straight to Sam Alguero- Martinez the sales advisor that assisted me all thru the transaction all the way to JC the sales manager, thru Raychelle and the final moment who made it thru the finish line flying high with 5 star Kevin Acevedo. This team are the BEST crew inside the Ford Koons Sterling. They will be with you till the end of transaction. They are AWSOME! More
by j
July 13, 2026
Best new car buying experience I've ever had. Great communication and very fast and efficient process. It was definitely worth the 4 hour drive to buy from here Great communication and very fast and efficient process. It was definitely worth the 4 hour drive to buy from here More
by Tjb393
Employees Worked With
March 10, 2026
Promises kept. We have purchased several new cars over the past 40 years and our experience at Koons Sterling Ford was the best ever. Our sales person (Edward Cl We have purchased several new cars over the past 40 years and our experience at Koons Sterling Ford was the best ever. Our sales person (Edward Claros-Flores) was a pleasure to work with. The price quoted was the price we paid. Options for add ons were presented respectfully without any of the usual pressure we have experienced elsewhere. Our paperwork was handled promptly and professionally. Edward made sure that our new truck was ready upon our arrival and was perfectly detailed. Everyone we met at the dealership made sure we had a positive experience. More
by dbx
Employees Worked With
Edward Claros-Flores
February 12, 2026
This is the third car we have purchased from this dealership and always have a great experience. It was great working with Rick this time. dealership and always have a great experience. It was great working with Rick this time. More
by Ray Weightman
Employees Worked With
Other Employees :
Matt Newman, Rob Kraus, and Raychelle Brooks.
January 27, 2026
I am highly disappointed with this dealership. Things started bad when I sent in my information for my credit check. When I arrived the next day to buy the car they had not checked my credit. I ju Things started bad when I sent in my information for my credit check. When I arrived the next day to buy the car they had not checked my credit. I just got a call from the dealership that I had to pay an extra $1500 for the car because they calculated the taxes wrong. It was their responsibility to calculate the taxes. I do not recommend going to this dealership. More
by AChans
Employees Worked With
