23 Ford Dealers near 12061near 12061

Really good service. - nasados

Really good service. Vehicle ready when promised. Work done was great and I’m very satisfied.

Great experience booking the appointment, Isabelle was - DIPIERROJ

Great experience booking the appointment, Isabelle was friendly and professional great experience during the service, Richie was friendly and ensured I dint have to wait too long. Very satisfied.

Exceptional service for a new lease. - Fyannone

Exceptional service for a new lease. Process was quick and very organized. Professional and friendly for all customer service experience.

Courteous, friendly, thorough. - Ann

Courteous, friendly, thorough. Although I was probably the last customer that New Year’s Eve they did not rush me.

Emmaline Jordan was an excellent saleswoman. - kosh1147

Emmaline Jordan was an excellent saleswoman. She was knowledgeable and helpful. Every aspect went smoothly. The service department made sure the vehicle was in tip top shape. I love my new car!

Bruce from sales and Dean in financing really went above - m.traversosantana1

Bruce from sales and Dean in financing really went above and beyond for me to get into a newer car. I’m not an easy customer to get approved but they didn’t give up at all. They truly are amazing.

Anthony is an outstanding salesman. - Tiffanysbarbershop

Anthony is an outstanding salesman. Attention to detail, communication, punctuality, professionalism and care for his clients. I have purchased 6 car from him and have referred people to him also. The service center is also outstanding. Joe normally services my vehicle and is meticulous at his job. Attention to detail and gets the job done right the first time! Couldn’t be happier with the service we’ve received at ‘Metro!

Easy to deal with no pressure and the truck was ready to - Bandrcustomcarpentry

Easy to deal with no pressure and the truck was ready to be delivered when they said

your complaints and the lack of responses in writing. - jesse_staley

your complaints and the lack of responses in writing. I've included the 3 Executives from the local dealership on my last 2 emails and received no response from any of them. Tow Truck driver who towed my car stated he's towed numerous cars out of there to other dealers/repair shops. One that was quoted 5k for repair. Towed it to DePaula and she was charged $1200. Do your research and take it somewhere else. Don't believe the generic responses you see. They will not follow up or rectify anything. This dealer and this car have ensured I will never purchase another Ford. Problem after problem from the beginning to the end and the closest dealer is a circus. Read the reviews, get a second opinion, and report concerns you have with your service to the BBB (The customer relations rep asked me if I called BBB. ABSOLUTELY) and Attorney General. All easy to complete online forms that can help save the unsuspecting people who are being tricked in to paying for ridiculous "repairs" from shady dealerships. Johnson is being outgrown by every other dealership around them. It's not for no reason.

*BUYER BEWARE* Just a PSA regarding Greenwich Ford. - blwells45

*BUYER BEWARE* Just a PSA regarding Greenwich Ford. A few weeks ago, I hit a pothole that caused damage to a vehicle I purchased at Greenwich Ford. When I purchased the vehicle, I purchased an extended warranty. I reached out to them to see if the damage would be covered. While my guess was that it wouldn't be covered, I had seen references from people regarding this issue with my model of vehicle that had been covered by Ford. And so I emailed them, explaining the situation and including a picture. They requested that I bring the car in so they could determine how much, if anything would be covered under the warranty. My wife dropped the car off and when she picked it up, they charged us a $200 "diagnostic fee" just to tell us that damage by a pothole is not covered as it is considered an act of God. This is something that could have been disclosed without a visit to Ford "for a diagnosis". And no fee for diagnosing this was ever disclosed to me. It is a shame that Greenwich Ford does business in this fashion. I do NOT recommend that anyone does business with a company that engages in such shady practices.

I bought a used car from these harlequins, after 2 - London grammar

I bought a used car from these harlequins, after 2 months of legally owning the car ( btw it took 2 months for the title to arrive with zero explanation) I heard a sound coming from the engine, took it to my mechanic who I’ve had a 8 yr professional relationship with and he told me there was metal in the oil pan that a 1 year apprentice would of been able to see from a faulty engine and that the engine had to be replaced. I was obviously concerned but since I purchased a “premium extended warranty that I was assured by the finance guy would cover “worse case scenarios” and cover labor cost and parts , like say…. needing a new engine…. Wrong, dead wrong! I have to pay $6000 out of pocket plus $500 to have the car diagnosed as per the insurance companies protocol not to mention the pure inconvenience and expense of being without a car for 6 weeks. Correspondence with them fell on deaf ears and when we did talk it was to the tune of “well these things happen and that there are no guarantees. Not only was my car a dud the warranty they sold me was too . I had concerns about the car prior to buying but I’m no mechanic so I went with their recommendation that I was buying a great car and if anything goes wrong at least you have piece of mind having a warranty . These guys are exactly the reason car salesmen and dealerships have a bad rep. You have now made it harder for the next salesperson. “Promise high and deliver low “should be their motto, I feel their incompetence is habitual from the bottom to the tippy top. As a small business owner in this small community, the importance of word of mouth and backing up my service/products is never lost on me. I can’t say the same for Romeo, not only have they lost any future sales from me but the potential loss of sales from anyone who happens to cross my path and hear about my experience. Shame on them and their horrendous business practices. My advice to you, go elsewhere! There is a reason why the reviews are all BAD!

Very Satisfied. - Dwight

Very Satisfied. would recommend them for their overall professionalism and prompt attention to my needs

Ridiculous! We are from Pa. bought a truck there in July.... - Pdfranks44

Ridiculous! We are from Pa. bought a truck there in July. Still have no registration. Have called many many times & nobody seems to want to help. Sue says she will look into it & never calls back. Chuck was great when we bought the truck but I guess once they get your money they don’t care. 7 months later & nothing.

I want to thank Chris Brown and Zach for taking care of - Fmaynard123

I want to thank Chris Brown and Zach for taking care of my emergency. Kudos

I get my f 150 Raptor 2022 --- my sell person was a PJ - JAN

I get my f 150 Raptor 2022 --- my sell person was a PJ Baker-- no problems at all -transaction went very easy -- - no surprises --so much fun to drive this car Thank you PJ

One More Time... - bjs

Once again I have leased a beautiful new Ford from Jack Byrne Ford in Mechanicville and my experience was wonderful. This is at least the 8th or 9th car from this dealer and my outcome is always the same. No problems and I leave with the car that I want.

I brought my new Ranger in to have a Ford tonneau cover... - Jim Roy

I brought my new Ranger in to have a Ford tonneau cover installed. The technician had muddy shoes on, left muddy footprints all over the bed and scratched the paint. They charged me $95.00 for a 10 minute job and brought my truck out. The salesman sends a text asking me about my experience. I tell him what happened and also tell him the tonneau cover leaks as it doesn't fit and there are missing pieces (rubber for the front by the cab) . I wanted a full refund, all of a sudden l have an attitude and the salesman has lost respect for me. This is a brand new truck and was damaged by an incompetent technician, the service manager allowed it to happen and the owner of the dealership still hasn't made good 3 weeks later.

They made the process very easy and simple. - Stacies

They made the process very easy and simple. I would definitely go back to them to buy a car again.

Do not recommend. - Jack

Do not recommend. Extremely unprofessional and rude staff and owner. After purchasing a used truck at sticker price (1) I was not given a spare key and the refused to get me one. (2) truck was not cleaned from the previous owner, garbage under the seats. (3) truck was given to me empty of gas, and (4) I told both the finance guy and the owner joe both in person and via email multiple times to register the truck commercial and at a specific weight. After getting the registration back not commercial and not at the weight I specifically told them, I was told by the finance guy there is nothing he can do and he will not refund me the money ($400) that I paid for them to register the truck. I reached out to the owner Joe as he was the one who sold me the truck but he ignored my multiple emails. Now I have to go to the dmv and pay for their mistake and register the truck correctly.

Extremely out of line. - Fawn

I had to have my car towed a couple days ago do to having had slid off the road. i called it in to 911 and W.S. Hinkley and sons INC was the next available tow company. Mr. Hinkley was told to bring my car to a body shop in Westerlo15 miles away from the accident site. A few hours later I contacted the body shop my car wasn't there Hinkley had taken my car back to his shop 15 miles away in the opposite direction. Once my car finally made it to my body shop, the shop owner informed me that an appraiser had already looked at my car. I NEVER placed the in claim on my car I was waiting to see what the body shop said before I called to file a claim. Hinkley took my insurance card out of my car, called my insurance company and filed the claim then gouged a tow bill that he got my body shop to pay it ALL WITH OUT my knowledge. I highly recommend you do not use this man for towing and if you do dot your I's and cross your T's.