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Metro Ford
Schenectady, NY
4,750 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,750 reviews
May 17, 2024
They were a big help and a much more reasonable price than I had expected. The online appointment setup was easy than I had expected. The online appointment setup was easy More
by johnkennelty
Verified CustomerEmployees Worked With
Helpful May 17, 2024
Excellent experience from beginning to end. My Salesman, Rob Sangelo, was great to work with and got me into the vehicle I wanted and at the terms I came in with. I would recommend Metro Ford t My Salesman, Rob Sangelo, was great to work with and got me into the vehicle I wanted and at the terms I came in with. I would recommend Metro Ford to anyone! More
by kevstephcouture
May 17, 2024
Super easy to deal with. Super nice people and I would recommend them to anyone... Super nice people and I would recommend them to anyone... More
by WILLFLEHMAN29
May 17, 2024
He was very polite and understood our needs and wants for what we were looking for in a vehicle. He even laughed at my husband's corny jokes. And let me tell you sometimes he is the only that laughs at his what we were looking for in a vehicle. He even laughed at my husband's corny jokes. And let me tell you sometimes he is the only that laughs at his jokes. Made us feel like family. More
by MITCH
Employees Worked With
Tyler Haraden
May 15, 2024
Excellent customer service, great trade in values, great prices and availability. I’ve purchased several vehicles from metro and referred friends and family as well. prices and availability. I’ve purchased several vehicles from metro and referred friends and family as well. More
by Mbazicki
May 14, 2024
Jennifer was okay. The F&I guy was fine. There was 2 issues to fix before picking up vehicle. one was to replace a messed up antenna that was rusted, paint missing and The F&I guy was fine. There was 2 issues to fix before picking up vehicle. one was to replace a messed up antenna that was rusted, paint missing and cross threaded. The got it screwed in but did not replace the torn up base or torn up bottom of antenna. The second item was a grease stain on the fabric of the right rear door was going to get fixed. Mentioned many times. Jennifer ended up cleaning it at the last minute. There must have been 2 detail persons. The one that did the passanger side and tail gate got a bit crazy with the buffer. Burned the clear coat in 7 places. Tour up the chrome on the right fender trim and took the clear and color right of the edge of the hood. I have been working on the clear coat each night by hand. I did better work as a teenager. Maybe you delivered the truck to fast. I think anytime a person says they will purchase a vehicle and then picks it up in worse shape than when they said they would buy, it just doesn't make you feel the best. The front of the dealership is fine. I own multiple self -Storage locations and hanging around is just too hard for me. Thanks, Dan Le Fever More
by DAN@LEFEVERCONSULTING.COM
May 13, 2024
Went in for my inspection. Was able to get an appointment within four days. Staff, as always, friendly, helpful. Total time about 45 minutes. Always a pleasure to come here to Was able to get an appointment within four days. Staff, as always, friendly, helpful. Total time about 45 minutes. Always a pleasure to come here to get work done. Keep up the great work. More
by LINDASCIABOTTE
Employees Worked With
Don Eden
May 13, 2024
The service is always great and staff always professional. Now to get me in a new car that's another conversation. professional. Now to get me in a new car that's another conversation. More
by SHAMSUDDIN.RIZA
Employees Worked With
May 12, 2024
Excellent service. Very professional and treated me with respect and integrity. The purchase process was easy and any question I had was answered treated respectfully Very professional and treated me with respect and integrity. The purchase process was easy and any question I had was answered treated respectfully and answered promptly. AJ was excellent to work with! More
by annyoneill24
Employees Worked With
AJ Denton
May 12, 2024
I felt very well taken care of at my last service appointment.The diagnosis was swift and my time was considered important. appointment.The diagnosis was swift and my time was considered important. More
by ARTSUPPLYGEEK
Employees Worked With
