16 Volkswagen Dealers near 10607near 10607

Great experience as always! - EVELIZEMONTANEZ

Great experience as always! Fast and excellent quality service. Easy to book an appointment, everyone is super nice.

I recently purchased a '25 Tiguan SEL. - aSung

I recently purchased a '25 Tiguan SEL. I started the process at the end of April, and the car officially released in the US at the end of May. I was referred to Gus (Mikedis) by a friend, and he has helped me throughout the entire process. There was never a sense of urgency, and Gus remained professional during the entire process. He kept me updated real-time and gave me heads-up on what to prepare for in the future. Prior to this purchase, I've despised working with car salesmen (due to the stereotypes that exist within that industry), but this has definitely shed some new, positive light on the entire experience.

Great Dealership! - arprimavera1

Great Dealership!!! Everything went so smooth! Loved it! Jahaira was great! I love my VW

I like the VolkswagenSevice from this place , the advisor - Jackiepham1979

I like the VolkswagenSevice from this place , the advisor very kind very nice. They try to help you as much as they can. I recommend this place.

The service at Volkswagen of Elmsford is truly five - evef

The service at Volkswagen of Elmsford is truly five stars. From Rubi at the service desk to the mechanic who fixed my car (not sure of her name), the entire experience was excellent. The team communicated clearly, explained exactly what was wrong with my car, and completed the repairs efficiently. I would highly recommend their service department, and my experience each time with this team makes it easy to come back for service.

I had a very positive experience here when leasing my - Anonymous

I had a very positive experience here when leasing my first car! Super helpful and awesome staff.

Paul did a great job helping me with my car. - Tmacchio9

Paul did a great job helping me with my car. Very happy with whole deal!

Very accommodating and helpful. - Joan S.

Very accommodating and helpful. Easy to work with. Would definitely recommend. Rates are in line with other dealerships. They try hard to please.

High star ratings could be true. - nkotbmd

High star ratings could be true. I won't dismiss them. But it all depends on context. I am giving ZERO stars to Steve the service manager and potentially Karen Palacio for an inability to be professional and communicative. Trust the low star ratings from others. They are not wrong based on my experience today, 01/19/26. I even found one post that had a similar experience, posted 8/20/25. I had brought my car in a few weeks ago. I had been texting with Karen since then. When I brought my car in this morning our interaction had been very pleasant and she was helpful as she had been. Our pleasant rapport had been now established. I say this because of what's to follow (with my eventual bewilderment). When I received my car back about 90 minutes later communication broke down. She simply was returning my car. When I asked "How can that be?" she didn't understand why I would be asking the question. Not only did she not understand plainly but she did not understand because she did not even review the technician's video (the tech makes a video of his findings that is texted to the customer). After I let her know there were a few inaudible moments she herself said "I don't even know, I didn't watch it." No attitude, but nicely. Regardless, how can you be an ADVISOR and not go over EVERYTHING with the technician so that you have a full understanding in order to communicate effectively with the customer?? I don't know why I have to say this but the advisor is the go-between. The person that communicates the issues, the fixes, the costs, etc. It's like she said here are your keys...and then crickets. The issue was extremely straightforward forward - when the shifter is IN park the car would throw an error message saying the car is not in park. The technician on his video noted he could not reproduce the error message AFTER he took the vehicle on a road test. I told her, mind you not asking, but stated, but not rudely or disrespectfully "how could that be? why would it? When the car is in drive there's no reason for it to throw the message" I said this without attitude, without disrespect, just matter of fact. NORMAL conversation. She got up and said "let me see what's going on". I was happy she was looking into it. To my utter disbelief but even more so confusion she came back with the service manager Steve. But I thought he was another tech that was also going to be helpful. He said I'll take care of this and walked away. Again, very happy. But he came back quickly. He told me his name and his role. I innocently reached out my hand to shake his hand thinking he came out to expedite with the tech why he would take the car out on the road. He said "I'm not shaking your hand". He abruptly stopped any interaction and essentially said "we're not going to continue, I don't like the way you were speaking to her." I was absolutely dumbfounded, confused, stunned, and ten other adjectives on their response. I don't know if Karen was the problem, if she went to complain, it all happened too fast. But Steve is a joke of a human being. I was unequivocally respectful and a gentleman and ANYONE could see that in the department based on my, all beit short, interactions, with Tom, the gentleman in Parts, the receptionist. So, there are only a limited number of plausible explanations: a basic failure to communicate, an inability to correctly process clear visual cues, or an extreme sensitivity disproportionate to the circumstances, aka thin skin. What is not disputable is that the response itself was illogical and deviates from what any reasonable observer would consider normal. They were unprofessional. They were simply children. I don't know if the tech is incapable of diagnosing my issue and they could not offer a resolution so they made me the scapegoat. After all, the tech did not diagnose correctly. Open the dang door and the error message is BLANTANLY BEEPING. First hint right there! Plug in your ODB and you have your codes right there. THEY WON

They disappeared. - tbc_paula

They disappeared. They have contacted me My lease.is about to expire . The dealership is not longer at there

The services were very professional and prompt with our - Ramelmurphy7

The services were very professional and prompt with our car repair and notification of quote options.

I left my 2021 Atlas Cross Sport at Teddy Volkswagen on - caddy2043

I left my 2021 Atlas Cross Sport at Teddy Volkswagen on March 12, 2026 for a dashboard warning showing the emergency call system was not working (a safety feature). I was told diagnostics would take 24–48 hours. After multiple follow-up calls and no returned messages, I eventually learned a part had been ordered and a Volkswagen Technical Assistance case opened. I picked up my vehicle on March 14 and was told I would be contacted when the part arrived. I have still received no update and no repair timeline, and the safety system remains unresolved. Communication from the service department was extremely poor. If a dealership keeps a customer’s only vehicle for diagnostics, they should at minimum provide updates and follow through. I am currently working with Volkswagen Customer Care to resolve this issue.

Does anyone know where James T is selling these days? - DONNA THE GREAT

I leased 3 cars from James and I would.love.to.see where he is selling cars so I can visit him.since.my daughter needs a vehicle. Hope.to get a response he sure was their best consultant and very honest. I miss that guy and his manager John nahouse

If zero stars were an option, that’s exactly what this VW - Raggedy Man

If zero stars were an option, that’s exactly what this VW dealership would get. The sales staff are rude, unprofessional, and the entire dealership feels decades behind the times—in the worst possible way. The experience was miserable from start to finish, and I ultimately chose to take my business elsewhere, where basic respect still exists. What’s even more concerning is the lack of transparency. Gensinger Motors claims to have its own VW auto body shop, but in reality, they outsource the work to a third-party shop—Fantastic Plastic in Clifton, NJ. That kind of misrepresentation is unacceptable and reflects poorly on the Volkswagen brand as a whole. At first, I thought maybe we just encountered one bad employee—but it quickly became clear this isn’t an isolated issue. Even the General Manager, Ken Gensinger, Jr., was rude, obnoxious, and hypocritical. It’s clear the problem starts at the top.

I purchased a 2011 VW GTI and along with it a $599... - daveugene

I purchased a 2011 VW GTI and along with it a $599 "Vehicle Tire and Wheel Guarantee". The former business manager (now Ryan Agosti) pulled out a photo of a damaged wheel and recommended this covered. He ensured by that any damage to the wheels would be covered under this agreement. A year later I attempted to fix minor scrapes on the wheels at New Country and was told that the stock wheels on my vehicle were not covered based on the way they are manufactured. I contacted Ryan Agosti and explained everything. She claimed to have checked with her boss, Tom Coppinger who said there would be no refund whatsoever. The only reason this was purchased would be to cover the wheels- based on the guidance of the dealership themselves.