Prestige Volkswagen of Stamford

I have had many issues with this dealership since leasing my car in May 2023. The car itself needed to be serviced many times within the first 6 months. The service department is horrible. I had to come back my car in May 2023. The car itself needed to be serviced many times within the first 6 months. The service department is horrible. I had to come back multiple times because they couldn’t provide a loaner vehicle even when I had one booked. The service department once accused me of getting into an accident and taking my car to a separate garage which was completely untrue. I will never lease again from this dealership. More

I had a great experience at Volkswagen prestige. Everyone was very friendly and made the process of finding a new car seamless. Everyone was very friendly and made the process of finding a new car seamless. More

I was glad the team realized I had booked a loaner car in advance. It was looking like I would have to wait at the dealership until the car was ready as I did not have a means of transportation back home. advance. It was looking like I would have to wait at the dealership until the car was ready as I did not have a means of transportation back home. More

I asked if my car could be ready by noon since I had a ride then and it was! Very professional and friendly staff! Thanks Prestige!! ride then and it was! Very professional and friendly staff! Thanks Prestige!! More

Staff was kind and professional. They explained everything in detail. Call me immediately when the car was completely serviced They explained everything in detail. Call me immediately when the car was completely serviced More

Good morning, I had a good experience with Stephen. The price was fair, he worked with my budget, and he was helpful. The buying experience was not that bad but could’ve been much much better. My The price was fair, he worked with my budget, and he was helpful. The buying experience was not that bad but could’ve been much much better. My main complaint is when I went in the office with the finance director to make the payment, I was offered tire protection, my husband told me not not to agree to any plans because the car would come with a certain amount of damage coverage, I felt pressure to get something I know I probably didn’t need so I declined the offer. His attitude change when I continue to say no. I doubt he would act like that if someone else was in the room other than a female. He was abrasive and dismissive when speaking to me after I declined and made the experience of getting a new car a less exciting. More

Working with Will was so lovely and seamless! He was kind, friendly and knowledgeable which made the process easy and enjoyable. Love my new lease! He was kind, friendly and knowledgeable which made the process easy and enjoyable. Love my new lease! More

I was a day early for my appointment, but they took me anyway. Provided transport home. All good. anyway. Provided transport home. All good. More

The staff were great to work with. William Aguino was wonderful. He is very knowledgeable and answered all of my questions I have never owned a Volkswagen and so far I love it. William Aguino was wonderful. He is very knowledgeable and answered all of my questions I have never owned a Volkswagen and so far I love it. More

The sales staff was fantastic, I highly recommend Presitige. Amir and his team went out of their way to make me happy. Thank you Presitige. Amir and his team went out of their way to make me happy. Thank you More