I recently purchased a used Honda from this dealership - RZCar
I recently purchased a used Honda from this dealership and have had a deeply disappointing experience. Despite assurances during the sale that the vehicle was in excellent condition, my trusted mechanic discovered multiple issues including transmission codes and a faulty seat module. When I reported these problems, I was met with dismissive responses, including the sales manager claiming my mechanic was "lying." After multiple attempts to resolve these issues, I've experienced poor communication, broken promises, and a concerning lack of accountability. While they eventually agreed to fix the seat module issue, getting them to honor this commitment has been unnecessarily difficult- and not yet resolved I cannot recommend this dealership to anyone valuing transparency, honesty, and customer service.
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