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Jaffarian Volvo

Haverhill, MA

4.7
859 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo. We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first. Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award. Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
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600 River St

Haverhill, MA

01832

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Showing 859 reviews

June 10, 2026

I lease my '25 Volvo V60 from Jaffarian's Volvo, and have it serviced there. They always accommodate me. I was planning on waiting, then changed the day, then changed it back and needed a loaner to get to More

by caroldesesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raia Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Jaffarian Volvo responded

We’re very sorry for your loss, and we’re honored you trusted us during this difficult time. We’re grateful to have you as a customer, and we’re proud of the team for minimizing your stress. We look forward to serving you again here at Jaffarian Volvo.

June 06, 2026

This dealership was awesome. The sales person DJ was a wonderful guy who was very, very helpful and receptive. Gavin, the sales manager was awesome as well as as well as the busi More

by gsimonds62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Jaffarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Narek Demirtshyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Jaffarian Volvo responded

Thank you for your stellar review of DJ and the team! Congratulations on your car! Here at Jaffarian Volvo, we are always here to help with any of your future automotive needs.

March 27, 2026

Our family are repeat customers to Jaffarian Volvo / Toyota!!. In this transaction we worked with Neil Chambers. He was patient, understanding and professional. Ivan Reyes in finance was phenomenal More

by o.morelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Chambers and Ivan Reyes
January 25, 2026

Raia is just a fabulous person to work with. She knew who I was and gave me the info I needed. Her service, knowledge and personality are an asset to your service department for Volvo. They did More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raia Handy
Jan 25, 2026 -

Jaffarian Volvo responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 25, 2026

Poor customer service and bait/switch sales tactics. Would never recommend to anyone, stay away!!! More

by Audi02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alfonso Romano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Andrew 1 star
Jan 28, 2026 -

Jaffarian Volvo responded

Providing a positive experience is our top priority and any time we get a negative review we always want to investigate the matter to first make things right and next to ensure process improvement. Since I cannot find a profile in our system to match your username and there is no specificity to your review, it is difficult for me to pinpoint the matter. So please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Alfonso Romano General Sales Manager/ aromano@jaffarian.com

January 22, 2026

My Volvo was in an accident; I brought my car to Jaffarian Collision for repairs. Joe Foss was wonderful. He helped me through the process and made everything extremely easy. I really appreciate More

by harty13
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joe Foss
Jan 23, 2026 -

Jaffarian Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 22, 2026

Simple. Honest. Up front. Wonderful over all When purchasing a vehicle I would not choice anyone else to buy from More

by mpd2502002
Recommend Dealer
Yes
Employees Worked With
Gavin
Jan 22, 2026 -

Jaffarian Volvo responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 22, 2026

Dano, Ronnie and Mo are all excellent. Great dealership. Go there. I'm glad I did. More

by mikew0829
Recommend Dealer
Yes
Employees Worked With
Ronnie Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2026 -

Jaffarian Volvo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jaffarian Volvo. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 21, 2026

Smooth as baby oil Eleven more words to describe my interface with Franco was amazing for sure More

by rdmoerloos
Recommend Dealer
Yes
Employees Worked With
Franko ??
Jan 21, 2026 -

Jaffarian Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jaffarian Volvo. We look forward to having you as one of our valued customers for many more years to come! Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

January 21, 2026

Gladys the best. The service was perfect and they really put effort in my truck More

by victor.darel.justiniano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gladys The Best
Jan 21, 2026 -

Jaffarian Volvo responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Hannafin Volvo Service Manager/ rhannafin@jaffarian.com

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