51 Wisconsin Mercury Service Centers

Prompt, fast and friendly service! - duanejane.schmidt

Prompt, fast and friendly service! Explained what I needed service on for my next visit. I didn't know I could use the Ford Pass rewards and she helped me through the process. Best car service department I've ever gone too! Thanks!

Wonderful customer service! - Maggie

Wonderful customer service! I also felt very welcomed, and they did a great job on my car's detail.

Very helpful and courteous. - DARKSTARDEZ77

Very helpful and courteous. Answer all question asked, Mike was very friendly and informative. Thank you

Auto was picked up and delivered back to me in a timely - tomglax87

Auto was picked up and delivered back to me in a timely manner. Seat belt works great. Driver was polite and professional. My only complaint is there was what appears to be grease left on my rear seat.

Just purchased a new 2025 Kia Telluride from Russ Darrow - Onellie2021

Just purchased a new 2025 Kia Telluride from Russ Darrow in Waukesha WI. Marcus Kain the salesman was awesome to work with very helpful and answered my questions thoroughly, Other questions I had Gil the sales manager also helped me out. It has been 25 years or more since I purchased a new vehicle. Things have changed a lot when making a new purchase but it all worked out. Nate in finance did an excellent job he also explained things well with the loan paperwork, and vehicle title. Now go and see Marcus and Nate at Russ Darrow in Waukesha and tell them John and Mary sent you, see what kind of a deal you can make .

Excellent Service Dept. - Satisfied Customer

Excellent Service Dept. Axel did a lot of research and many phone calls to find the problem with the entertainment screen in our Lincoln Navigator. It is fixed and running great. If it wasn't for Axel we would still have problems. In addition our Lincoln was under recall for over a year, and they fixed that too. Job well done.

The service is professional. - moseyl

The service is professional. Appointments are made. No unnecessary wait time. The invoice is clear and I know when to bring it in for the next check-up.

poor service. rip off. - Boe

Very weak warrenty. Looks better on tv than what the dealer owners actually stand by. Inconsistent mechanic inspections and or shady work. Have not had any positive experience at all after the initial purchase of our vehicle. Since they dont stand by the warrenty why would i ever want to go back if they couldn't fix the problems the first time. However there are several other repair shops or car dealers in the town of Hayward that do put the customer first. That my personal opinion. I Don't forsee this dealer being around with a good reputation for much longer. Im giving a negative response based on several negative experiences. I hope this helps you .

A little more information about vehicle would have been - phogren

A little more information about vehicle would have been nice. Accurate description of vehicle and no high pressure

The only complaint I have is it took lounger than I... - preussna27

The only complaint I have is it took lounger than I expected otherwise they were superb I’d recommend them to work on other people’s vehicles

I had some major car problems and they were able to get... - hks

I had some major car problems and they were able to get it fixed and for a reasonable amount. Jerry and Rob were able to work around my schedule and get me in right away. Jerry even dropped me off at my office so I didn't have to call for a cab. I only use them now for service and bought my last car from them too.

Impressed with the Service Dept. At Maritime Ford in Manitow - Ford fiesta

I found all the employees in the Service Dept. to be genuinely friendly and eager to make my experience, repairing damage from an accident to my car, positive and stress free. My car was returned to me with the scratches repaired and the entire car cleaned up. I was impressed. Car looks great and I was treated well by the entire staff..

Excellent service quickly. - stony1620

Excellent service quickly. Great people. Great work. Nice waiting room with good looking sales people, especially Matt Green.