23 Washington Subaru Dealers

Nick Eakle and the team at Eastside Subaru were fabulous! - tiramisu5

Nick Eakle and the team at Eastside Subaru were fabulous! Straight forward, transparent, and helpful in every way. I'll be back and happily recommend them.

Friendly and knowledgeable. - gingerdancer77

Friendly and knowledgeable. Listened to what was important to me and helped me find the right car for me.

Knows how to treat a customer. - Hollis Courtwright

Knows how to treat a customer. Would recommend this honest guy! Thanks Steve for your service.

The service advisor was very courteous. - tinathomsen

The service advisor was very courteous. I was there for a regular lube and oil change. It was done in less than the estimated time. I always find the waiting area comfortable and pleasant.

The sales team is excellent. - fred.rocha

The sales team is excellent. Joel was amazingly straightforward and caring in his work to assist us in getting the best price for the car we wanted. The finance team was easy to work with and did not use the typical high-pressure tactics to include add-ons. All in all, I would not hesitate to buy a vehicle or have my vehicle serviced by the Dwayne Lane team at Skagit Subaru!

Easy access, quick and accurate service. - Robert.hamilton4907

Easy access, quick and accurate service. Everything is clean with a pleasant waiting area. Would strongly recommend.

Great buying experience. - ttbassett76

Great buying experience. The sales and finance people are very helpful. Great place to buy a car.

Jared was extremely helpful in getting me into my Outback - hender.son

Jared was extremely helpful in getting me into my Outback within the price point that I needed to be at. His explanation of terms was clear, easy to understand and lacked xx which was greatly appreciated. Truly thankful for the support he and the rest of the team provided throughout this process. 10/10 would recommend.

Excellent service. - ARiel

Excellent service. This is my 3rd new car from Dewey Griffin Subaru just because. Each car was perfect but I like to change the color or style. It might be frivolous but I was treated so well and fair that I just could not help myself. Subaru is the best. I have purchased from other brands and not satisfied so very happy I found Subaru.

I spent a few weeks shopping and trying to decide which - Ljjay_2000

I spent a few weeks shopping and trying to decide which one to buy, Toyota Prius or Subaru? Carlos from Subaru of Puyallup sold me on the 2024 Crosstrek. Even on his scheduled day off. Amazing sales team! Stress free, fast and thorough.

Koenig Subaru was local to me and the first dealership I - skygypsy

Koenig Subaru was local to me and the first dealership I visited, although I'd talked with others online. By the time I visited, I knew what I was looking for. It was a pretty easy transaction because I was not leasing or financing and was firm in what I wanted and what I could afford. Since I ordered the car vs. choosing from existing inventory, it took 3 months to arrive. Robert, my salesperson, was good about answering my requests for updates and tracking the car's arrival. He did ask if I could come in and prepay so the car could be marked as sold in the month of January (vs. early February), but I said "no" and that was that. When the car did come in, Robert was off, so Nadean did the handoff. She was great too, but in that case, it sounds like their policy is then to split the commission, and I'm not sure that's fair, since Robert pitched the sale and worked with me for 3 months, but that's between them. I don't entirely understand the world of car sales. It's shrouded in mystery and can come off as sleazy, but I didn't have that vibe off Koenig. They didn't keep me sitting there for hours while they talked to the lurking figure in the glass-walled office. But, if I'd needed to finance, I probably would have bought online to save myself time. The key is doing the research, knowing what you want and holding firm. My partner did come very close to buying an Outback Wilderness, and I offered to buy his 5yr old Outback if he wanted to splurge, but he restrained himself and so I bought my new CrossTrek. It was a great experience, and I look forward to having my service done there.

DB was awesome to work with, very knowledgeable and - Jwblizz

DB was awesome to work with, very knowledgeable and personable! Great car, great price, and fast!

Oil everywhere: I took my 2017 Subaru legacy to the - AlanPG

Oil everywhere: I took my 2017 Subaru legacy to the dealership since that’s where you go when you need things done right the first time. At least that’s what I thought when I took my car in to get some services done on Tuesday. One of the services included resealing the oil pan due to a leak that was found. The cars repairs and services were done by Thursday, and I drove back to get my car and get ready to head back to pullman and prepare for my classes and work. I arrived home and parked the car after running some errands for the day. Woke up and got ready to head out Friday back on a five-hour drive through Snoqualmie pass all the way across the state to pullman. I was heading to get gas and passed by to say my goodbyes to some family friends and after I was just about to head out, I was told to check the car since they found a puddle of oil where my car was parked, my father also called me shortly afterwards to check the car. I initially thought to myself that it couldn’t be since I had just gotten the car inspected and had the oil leak taken care of by the Kendall Subaru dealership. Got under the car and to my surprise The whole cover/skid plate was covered in oil and was able to see that the oil leaking. I got into the engine bay and the oil level was below three quarters of what it should have been since they had to change the oil after they repaired the lower oil pan less than a day before. Had to call a tow truck to pick up the car and have it dropped off back at the dealership right before I was set to leave. With no definitive answer and not even a notification that the car had arrived and was in their possession I didn’t know when I would be able to head back home. I got a call in the morning and explained what I had seen, they told me that they probably wouldn’t be able to work on it due to not having the technicians to work on it. I took my car to them expecting to head home and get ready to present myself to work at my research lab first thing in the morning, attend my classes, and present a seminar presentation to a class. All of which now has to be canceled, rescheduled and made up if I’m even allowed to. Not only that but even in the best case scenario of having it ready by Monday afternoon, I’ll also still have to take extra time out of my schedule to ensure that another issue like this one doesn’t happen again since I don’t want to risk being left stranded out in the middle of nowhere on the way to Pullman where there might not be cellular reception to call a tow and help if needed. If I would have left first thing early morning who knows if I would have even made it over the pass or if the car would have broken down on me while I drove back home. Sure, it was ready but now I had to deal with being told that they don’t have technicians to work on it, that they cant work on it till Monday, that they outright can’t do anything. You would assume if a “professional” job is done on your car that it should be to the best of their abilities. Even in the case that the work is done bad or fails you would also assume that it would be top priority since it was their mess up and you had already paid, in what world isn’t that combined with it leaking and having to get towed not a priority. You already determined it was a big enough issue that rendered the car not safe to drive and had me call a tow truck to take it to you. Yeah, they give a one-year warranty, but it only lasted less than a day before I had to get the car towed back to the dealership. I also have a multiple oil stain on my driveway because of the work they did that I'll have to pay to get washed off. I would have been better off not doing the “recommended” repair.

Service was prompt & friendly and performed in a timely - kowbel

Service was prompt & friendly and performed in a timely manner. I appreciated the Multipoint inspection & wheel torque.

Please read if you are taking your car in for a service - Cody white

Please read if you are taking your car in for a service other than a basic oil change! I got into an accident during the snow storm and took my Subaru to this Subaru dealership for diagnostic testing to see what needs to be replaced— long story short I paid over $200 for the diagnostic test and then due to insurance reasons had to take my car to another shop. Then same day I got a call from the new shop showing me all the damages Subaru missed over 3k extra damages that were easy to spot when the car was on the car lift. Needless to say save your time and money go to a shop with more experience technicians….

Great service - MJD88KEYS

We've always been treated well at Stewart Subaru. Here's an example of good service - Katie H had to make a new receipt after some adjustments were made. I usually get a coupon for a car wash - well there wasn't one, no big deal. A few days later a coupon for the free car wash came in the mail. Awesome!

We had a great purchase experience at Subaru of Auburn! - Ryan K

We had a great purchase experience at Subaru of Auburn! Tim T, Internet Sales Manager, was very communicative from the point of my online inquiry and was willing to negotiate the vehicle price before making the 2 hours drive to check it out. We scheduled an appointment and met Tim a few days later. His approach made us feel very relaxed and comfortable. There was no pressure and he was very accommodating. The rest of the staff at the dealership were very friendly and hospitable even offering snacks to our 5 year old. Even after pre negotiating the price of the vehicle, they were willing to work to cover the cost of a glass replacement as well. They kept their promises and replaced the glass as well as fueling up the car after missing that pre delivery the day of purchase. Overall we had a great experience! Two take aways for the future that could have made it exceptional: 1. Time between finalizing the agreement and getting into the finance office was a bit long, especially with a young child. 2. We had difficulty communicating with the service department to schedule the glass replacement due to staffing challenges. Regardless of those two things, I believe 5 stars is warranted and I would recommend them, as well as Tim, in the future. Thanks for a great experience!

We love Tim at Longview Subaru, he is just a real - Debrawhite78@yahoo.com

We love Tim at Longview Subaru, he is just a real pleasure to work with.

Dishonest, caught in the act. - hillguy2600

Dishonest, caught in the act. I bought a service agreement when I purchased my new Subaru. When I brought it here for 30k service they wanted to charge me separately for the differential fluid change. I called the Security Service Center for Subaru to verify coverage and they told me that it IS included. They were going to charge me and then charge the Service Plan for reimbursement. They also did not top off my fluids, left a cap off the tires, mounted the tires wrong side out and two of the tires leaked after they changed them out.

Rarely answer phone and do not call back when they say - FRUS

Rarely answer phone and do not call back when they say they will. I no longer go here for service. All scheduling has to be done online and they will not try to fit you in if an emergency need.

I stopped by Dewey Griffith today to get a car wash for - bugletspapa

I stopped by Dewey Griffith today to get a car wash for my Outback as I have for almost 4 years. I have had my Outback serviced here since I got it and have been satisfied with the service. I was shocked when I was told that since I didn't buy my Subaru here, no car wash allowed. I have spent multiple thousands on service over the years but I guess that counts for nothing. This doesn't encourage me to recommend this dealership to any more of my friends and family ( I have recommended at least 2 buyers in 4 years ). It really bothers me that a successful company like this would nit pick a long standing customer and referral source. Oh well, I do have a choice and think I may take my Outback to someone that I feel cares more about me than a simple car wash. See you later. Brad and Kathy Taylor

Great customer service, small town dealership. I had a... - MG14

Great customer service, small town dealership. I had a very personalized experience with a lot of care and thought I got a very fair deal. Cliff is great!