Juan Serrano

Fast and friendly service The sales and financing process was fast, friendly, and courteous. There was no ifs or buts like other dealerships. Yes I would recommend people to St The sales and financing process was fast, friendly, and courteous. There was no ifs or buts like other dealerships. Yes I would recommend people to Stewart Subaru! More

by teresa Verified Customer Verified Customer

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The best place thanks Juan Juan and Becky where so helpful and nice. We are so happy to say they are awesome people. They worked really hard to help us with a new vehicle. Let m Juan and Becky where so helpful and nice. We are so happy to say they are awesome people. They worked really hard to help us with a new vehicle. Let me tell you what they both did there Job. We will be buying our cars from them from now and the future. A big think you Juan and Becky from the DeLeon Family. More

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Great Service Great Dealership, They Care for thier Customer's. I purchased a Legacy, I loved the car but it was the Wrong Fit for my needs, I owned it for 13 D Great Dealership, They Care for thier Customer's. I purchased a Legacy, I loved the car but it was the Wrong Fit for my needs, I owned it for 13 Days. They went above and beyond to get me into a Forrester that was best for my family.. I would recommend Stewart Subrau to anyone. More

by C6983166 Verified Customer Verified Customer

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Excellent customer service very friendly staff Highly recommend did not feel pressure from sales person to sell us something we did not need. Everyone made us feel very welcome all the way up the Highly recommend did not feel pressure from sales person to sell us something we did not need. Everyone made us feel very welcome all the way up the genaral manager. More

by ibarraji10 Verified Customer Verified Customer

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Purchase of Subaru for Bonnie. All of the sales team were very kind, considerate, and helpful.. From the sales manager on down. I was especially pleased working with the assistanc All of the sales team were very kind, considerate, and helpful.. From the sales manager on down. I was especially pleased working with the assistance provided by Juan Serrano. His cerncern when explaining the details to Bonnie as he helped helped her become acquainted with her new car was very much appreciated. And impressive. Aloha Russ More

by rcruss05@aol.com Verified Customer Verified Customer

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1 Year service check. Everyone is always helpful & our car was completed in the amount of time that was quoted. I gave this a 5 star rating because we get reminder calls Everyone is always helpful & our car was completed in the amount of time that was quoted. I gave this a 5 star rating because we get reminder calls with easy appointment scheduling and follow up calls to make sure everything went ok. More

by MAKANIKEOE808 Verified Customer Verified Customer

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Great place to buy a new car!! Very helpful and friendly to work with. Did everything they could to get us the lowest price available. Thank you for making buying a new car enjoyabl Very helpful and friendly to work with. Did everything they could to get us the lowest price available. Thank you for making buying a new car enjoyable and easy More

by TERARU Verified Customer Verified Customer

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probable Bait and Switch This is the information I left wit the Washington State Attorney general's Office. I received a letter from Capitol One bank. The letter stated "y This is the information I left wit the Washington State Attorney general's Office. I received a letter from Capitol One bank. The letter stated "you are pre-approved for auto financing for a vehicle." I called the dealership connected with the Capitol One mailer. They told me I had to fill out a credit application. I stated I was pre-approved. they stated, "that's what Capitol One wants." I called Capitol One. I have the letter, time, dates and names of individuals I spoke to. I was told that Pre-approval did not mean approval. pre·ap·prove (pre'?-pro?ov') tr.v. pre·ap·proved, pre·ap·prov·ing, pre·ap·proves To approve (an applicant or an application for a loan, for example) at an earlier point in the approval process than is usual, sometimes even before an application is submitted: ap·prove (?-pro?ov') v. ap·proved, ap·prov·ing, ap·proves 1. To consent to officially or formally; confirm or sanction: The Senate approved the treaty. 2. To consider right or good: "He came to ask me ... whether I approved his choice altogether" (Jane Austen). 3. Obsolete To prove or attest. As you can see by the dictionary definition, pre-approve indeed means an approval beforehand. This is a classic case of bait and switch perpetrated by both Capitol One and Stewart Subaru 506 W Fruitvale Blvd, Yakima, WA 98902. I would like to receive correspondence about this issue as well as information concerning filing a class action law suit. More

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Amazing purchase My experience purchasing a 2018 Subaru Crosstrek that I wanted for a long time was amazing. Thanks to Juan, the purchase was really quick and easy. My experience purchasing a 2018 Subaru Crosstrek that I wanted for a long time was amazing. Thanks to Juan, the purchase was really quick and easy. More

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Super awesome experience! We had a super awesome experience Juan did exactly what he said he would do and that’s get us rolling with a new car super great customer service. We had a super awesome experience Juan did exactly what he said he would do and that’s get us rolling with a new car super great customer service. More

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