When we recently were car shopping, my spouse looked at - EW
When we recently were car shopping, my spouse looked at dealership reviews, and this Renton Hyundai was frankly rated the lowest in our area. Nevertheless, after visiting two other local Hyundai dealerships, where we had very underwhelming experiences, we stopped by Renton on our way home, expecting the worst. So glad we did: the showroom was spotless, the salesperson was helpful but not "in your face", and the follow-up was appropriate and professional. The new model we wanted was not available, and the 3 dealerships took different approaches: from "too bad" all the way to this dealership taking the extra step of searching multiple state dealerships, arranging to ship the car here. The trade-in value was fair and hassle-free, and a good price was arrived at without excessive haggling. We are happy with our experience (5 stars) and the moral of the story is: don't accept reviews at face value without some confirmation on your part!
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