Speck Hyundai of Tri-Cities

I was visiting from out of town when the engine light on my 2013 Hyundai Accent came on. I checked the vitals — all good — and the car was running/driving fine. But didn't want to drive home to Pullman with my 2013 Hyundai Accent came on. I checked the vitals — all good — and the car was running/driving fine. But didn't want to drive home to Pullman with the light still on. I took the vehicle to O'Reily for a free scan — no results. Decided to visit Speck Hyundai down the street. The service I received there was EXCEPTIONAL. The service lady greeted me warmly, talked to me while I waited for the technician, and when the technician did arrive, he diagnosed the car quickly, solved the light issue, and ensured me the car was safe to drive — and no charge. I could not be more pleased with my visit, the service and attention I received, and I will always HIGHLY recommend Speck Hyundai in Tri-Cities. Thank you! More

Last month I brought my car in for headlight adjustment. Serviceman worked on it for over an hour. I was charged over $100 for his time, but he wasnt able to adjust them. I'm a 73 year old woman and my son Serviceman worked on it for over an hour. I was charged over $100 for his time, but he wasnt able to adjust them. I'm a 73 year old woman and my son and I had them adjusted in less than 30 minutes. I won't be back even though they've worked on my Sonata since 2006. I won't waste my money another time!! More

Was looking to purchase a used Sonata. Reached out to the dealerships to see if we could workout a deal. Michael Landon is very unprofessional and does not know how to work with a customer Reached out to the dealerships to see if we could workout a deal. Michael Landon is very unprofessional and does not know how to work with a customer on a car deal. When he didn't get his way, he hung up on me like a child. If you don't mind working with unprofessional sales person, he is your go to guy! Will not take my business to this dealership. More

My sons brand new Sonata sits at the dealership awaiting a new transmission. 4two months. a new transmission. 4two months. More

Specifically in service no one wear mask properly and girl is rude girl is rude More

If your not a premiere candidate; they won't even talk to you after wasting your time and dropping your credit score. Common courtesy should be enough not leave a customer hanging in the wind, but, obviousl you after wasting your time and dropping your credit score. Common courtesy should be enough not leave a customer hanging in the wind, but, obviously they have enough business. More

Brian was very courteous and helpful. Most places try to sell you items you may not need like wipers or filters. The honesty was very refreshing. sell you items you may not need like wipers or filters. The honesty was very refreshing. More

Brian in service is great to work with. Very easy to work with, friendly and personable. He always gets me in even when it is something small that I need done on my car. Service Dept is great. work with, friendly and personable. He always gets me in even when it is something small that I need done on my car. Service Dept is great. More

So disappointed ☹️ My car was in better working condition before I took it in to get the door handles replaced. Good thing I didn’t take it in for engine problems lol 😆 My car was in better working condition before I took it in to get the door handles replaced. Good thing I didn’t take it in for engine problems lol 😆 who knows what would of gone wrong with it after they “repaired” it 🙏🤦??? More