921 Virginia Used Car Dealers

From start to finish, my experience was amazing! - iankhan

From start to finish, my experience was amazing! I was not expecting such a beautiful and clean dealership. Everyone was super polite, positive, and happy. Thank you Clint for getting me in the door and showing me the vehicle. Thank you Dominique for being my Finance Manager and exceeding my expectations. He made me feel like my voice was being heard the entire time. Lastly, big thanks to Akbar for helping me set up the Bluetooth and the Jeep App. All 3 of these employees were essential to my purchase. Thank you, team! I love my new manual 2024 Jeep Wrangler Sport S V6 in Earl Grey!

Marvin Jones, Sales Consultant, was very patient, and he - chooboys

Marvin Jones, Sales Consultant, was very patient, and he was very diligent in communicating to me after the 1st visit until the time of purchase. Marvin is a true professional. And Lou Igbon, Sales Manager, was a true decision-maker to facilitate to make sure the sales went through thoroughly

Purchased 2016 Porsche Cayenne 6/13 from Moe. - captl757

Purchased 2016 Porsche Cayenne 6/13 from Moe. I've had my vehicle for a little over a month now. Purchasing vehicle was easy. Initially the Porsche I wanted had issues, Moe was transparent and upfront about it. I only wanted to purchase a Porsche (no other make). Mo was able to find me another Porsche> get me approved me for a newer model Porsche, Cayenne. Car rides great! I also purchased warranty for 2 years or up to 24,000 miles. Awesome! I received my hard tags before 30 day tags expired. Super siked! Mo communicated every step of the way, with updates and follow ups. I appreciate his tranparency! My only take away is car needed oil change (oil change indicator is on), dealership charges $600.00. Also none of my tires have sensors as well as I did not receive key for my rims. It would be nice to know if Carstop could help being I paid over 20K for this vehicle and put $5K down. This is only reason I did not give 5 star

Evan Ball great service manager. - dorothygonzales10

Evan Ball great service manager. Goes above and beyond to make sure your are taken care of. He is a great asset to your company. Thank you Evan for all you do.

I usually don’t write reviews but I have seen some - Rich

I usually don’t write reviews but I have seen some negative reviews on Sullivan auto and wanted to provide my perspective. I will say that reading some of the negative reviews worried me as I went through the process but can say with confidence that they were a pleasure to do business with and I would definitely buy from them again. I live in Boston and was purchasing a 2020 Land Rover Discovery from them. The price was definitely the best I saw out there. But since I was buying remotely, they allowed me to get an independent mechanic to do a full inspection and the car came back with good marks (just some minor issues which Sullivan fixed). I was getting the car delivered to Charlottesville which Sullivan took care of and made it very seamless. We’ve only had the car for a couple of weeks but so far so good. The only issue I would bring up is sometimes it was hard to get in touch with people while going through the process and that extended the timeline out a bit but that was a relatively minor issue.

Knowledgeable and professional salesmen educated me about - cgarn1021

Knowledgeable and professional salesmen educated me about the vehicle I was interested in showing in detail all the features on the new Equinox EV making the experience of buying a new vehicle even more exciting. Everyone I encountered was helpful and made me feel comfortable asking any questions I had about the vehicle and the process. I’m in love with my new Equinox EV and I will definitely be buying my next vehicle here as well.

I highly recomend this dealership! - Charlene Johnson

I highly recomend this dealership! Just the day before at another dealership I was turned down for financing and had a horrible experience. Almost losing hope I decided to give it one more try and went to guarantee auto maxx. I found the exact year make and model of the car I wanted with over half the mileage less and like new condition. I was approved! Anyone with less than perfect credit give them a try. So happy I did! And do yourself a favor and ask for Eli. He was beyond awesome! Very accomodating without being pushy. He made the transaction extremely pleasurable.

Came to unique auto import and purchased the vehicle of - Ammie riddick

Came to unique auto import and purchased the vehicle of my dream. Alan miller and Jose costa did a great job over seeing the process.

I was so pleased with the customer service I received. - sanjuan0921@gmail.com

I was so pleased with the customer service I received. Alex and his sales staff went above and beyond to help me find the perfect car! I highly recommend!

I love the car I saw on there just trying to figure out - blackerbyb

I love the car I saw on there just trying to figure out out how I'm going to get it it to Alabama, I really need to call and talk to someone

Jason and Amir were great! - Venurajay

Jason and Amir were great! i got a awesome deal! make sure y’all ask for Jason!

This review will not be short by any means. - Alfred Tull

This review will not be short by any means. Please take the time to read my review I am sure it will allow you to make a very good decision.I began my purchase in early February 2024. When I visited the Lease Return Center I was pleasantly surprised of the dealerships inventory, organization, and neatness.Jason , in sales was expecting me and it was VERY busy inside. I was amazed at the way every employee worked so well together . Jason had the car I was interested in brought from an inventory lot, placed a dealer tag on the car and said enjoy a great test drive. From my first "hello" to Jason there was NO doubt he was very knowledgeable,helpful,and a genuine person. Although the result of that day didn't make the sale I continued calling regarding the car. And Jason always took time to talk to me and explain any questions I had It was my reluctance and in NO way anything to do with Jason that I shunned any forward progress. On March 1,2024 Jason in the finance department contacted be regarding purchasing the car. I returned to the dealership and again was greeted with the utmost friendliness and respect spoke to Jason in sales and the sat down with Jason in finance.I made an appointment to revisit on March 6, 2024 to close the deal on the car. Yes so far this has been a long review, however please continue. When I met both Jason's on March 6, 2024 again a very welcoming and pleasant attitude was there. I sat down with Jason in finance and I was amazed at the many options and choices he took time to find for the best of my deal. If you have got this far in my review I would absolutely suggest you visit the Lease Return Center take a look at the inventory ( no vehicles in bad order ) and begin a car buying experience you will enjoy and certainly not soon to forget !!! There are many employees at this dealership I had the opportunity to meet and experience 2 excellent Guys in the car business. Jason and Jason I do thank you. And for you that have got this far allow yourself to experience car buying at its best.........The Lease Return Center ! ~ Alfred Tull

Beware! - Single mother taken advantage of!

Beware! Crooks. Stole from a single mom with two kids. Do not go there. Beware they just keep changing the name! Bought a car for 9k brought it to the dealer to get looked over because the dash lit up like a Christmas tree after 1 day. It needs over 11k in work to be roadworthy. Tires, upper and lower control arms,rear control arms, tires, timing chain, water pump, gaskets oil sensor and some other stuff I’m forgetting. It’s a mechanical basket case. It’s essentially mechanically totaled. The question is not “if they will rob you” but for how much. 1447 S military highway Chesapeake VA 23325 is the address. Don’t be fooled by the new name

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Hello, On Saturday June 29th, John from CMA's Valley - ldeliz

Hello, On Saturday June 29th, John from CMA's Valley Honda Service was amazing. On a vacation trip up north, my wife had a problem with her Mazda CX-5 (Self-inflicted, the car is great). We live almost 5 hours away from that area. We had to get the car towed to the dealership. It was late in the afternoon and the typical time to fix the issue would be several hours, maybe days as per Mazda. I didn’t think it would be fixed that day, so I went ahead and made reservations for a hotel for my wife, daughter and puppy. I’m losing my mind because I couldn’t do anything from home. John offered to take my family and their luggage to the hotel if they couldn’t get it fixed. The service team gave my family something to eat, they made my family feel safe and in good hands. Obviously, the car was not on John’s schedule that day. Somehow, John was able to put 3 guys on it and get it running in about 2 hours!!! Another Mazda dealership told me it could take days to fix the problem. You have no idea how my heart felt when I got the call that the car was fixed. My family didn’t have to stay at a hotel! It was the end of the day on a Saturday, John and his team didn’t have to go out of their way for them. I can’t put it into words, how grateful I am to John and his team. Staunton, VA is lucky to how a dealership that will go above and beyond for people. Thank you from the bottom of my heart.

Colonial Hyundai and Hyundai in general is one of the... - JAM

Colonial Hyundai and Hyundai in general is one of the worst car companies I’ve ever dealt with. My Hyundai Tucson has been in the service department since March of 2021 to get the engine replaced on it and it STILL hasn’t been fixed! They gave me a downgrade of a rental car to drive and I was made to believe by the service worker (Kimberly) who is over my car that I would have my Tucson fixed in a couple weeks. Since then all I have gotten is nothing but LIES from her and the service department! They recently told me that it could take between the middle of July towards the beginning of August until my car is completed, which is utterly ridiculous! I’ve had 3 case mangers since then trying to work on my behalf and they’ve checked for updates and some how can’t really do anything to get my Tucson fixed any sooner. What’s even more disappointing is that Hyundai will not take full responsibility for their wrong doing! I called to speak to the General Manager (Talal) of sales to discuss other options. I was suppose to meet with him last Saturday but had another obligation to come up and could not make it. I called to let him know and did not receive a call back. So I called again today so I could see when I could meet with him next but he wasn’t there. I left my contact information for him to call me back but I’ve noticed over time they will not call you back so you have to keep calling. As a customer, I’ve been treated like crap and as if my concerns don’t matter! They really could care less! Hyundai is an absolutely awful company!!!

In January a strut was ordered for our 2021 Rogue, - Sonarman

In January a strut was ordered for our 2021 Rogue, because it is faulty and noisy. I understand that it is, supposedly, a supply deficiency however, I have not received ONE call from the dealership with an update. The three updates I have received were only due to my having called them. Having been in the parts business, as well as supply chain and customer service this is completely unacceptable and exemplifies the worst in customer service. They don’t seem to care beyond the purchase of the vehicle and I have nothing good to say about the Service or Parts departments.

We came in towards the end of the day and they quickly... - Steven

We came in towards the end of the day and they quickly got to work on our needs. They found us the perfect car with a great monthly loan. They even stayed after business hours on a Friday to finalize our paperwork and make sure we drove away in our new vehicle that evening.

Best Salesman , I was looking for a Toyota C-HR for my - Conniedevera

Best Salesman , I was looking for a Toyota C-HR for my husband and read about one 3hrs from my house , spoke to Kevin Stemiel and told him the importance of being 100% honest since I lived so far away . He didn’t hide anything about the car took detailed pictures and sent them to me . Thank you , It was a refreshing change .I arrived very early in the morning he was there and waiting , the car was exactly what he said it was . We purchased the car … back on the road in an hour .great service . Thank you Kevin⭐️⭐️⭐️⭐️⭐️

Great experience - Lisa leslie

Chris Thompson worked with me on purchasing a car today and he was unbelievable, and made the process as comfortable as possible. I would recommend him to anyone i know.

This Dealership sold my Husband and myself the absolute - Tami B.

This Dealership sold my Husband and myself the absolute best 2020 F-Type Jaguar! Zero issues or problems with this car! So glad we came here!

I have been servicing my Jeeps at the dealership for the... - nuke73

I have been servicing my Jeeps at the dealership for the last few years and have always found the staff to be professional, knowledgeable, cordial and courteous. Highly recommended.

I just traded in and purchased an car from AP Fairfax.... - craigjloweryii

I just traded in and purchased an car from AP Fairfax. This has been great experience. Zack Owens has been most helpful with this experience. Thanks so much for your professionalism and knowledge.

Blind Spot sensors were faulty. 4 times had in for... - raytraen

Blind Spot sensors were faulty. 4 times had in for service. Finally blamed a small scratch which voided the warranty. Charged me for the service. Promised loaners and once out of 4 times did they supply.

I purchase a 2018 Ford Escape SEL. - John138

I purchase a 2018 Ford Escape SEL. The salesman Jordan Floyd was excellent and very knowledgeable of the buying process. He even went the extra mile to locate the vehicle additional keys when they were misplaced and did not gave up until he found them. Sales Manager Billy D'Amato was very professional and attentive. He earned my trust with his confidence and knowledge of the process making the buying experience an enjoyable experience.

I’m am extremely frustrated at this dealership! - jenniferje1972

I’m am extremely frustrated at this dealership! I sold them my car almost a month ago. It’s already on there lot for sale and I still haven’t seen my money for it. They didn’t even give me what we originally agreed on. It’s excuse after excuse! I am coming into money soon (my mom passed) and I was going to buy a brand new car but I wouldn’t give this place the time of day if they gave me a car for free!

I wanted to say thank you for your help with me... - Ed

I wanted to say thank you for your help with me purchasing my brand new Hyundai Sonata Limited. Omid Adib, the sales person, was very helpful and answered any questions I had about the Process. Fraz, the finance guy, was very personable and also helpful. He made the magic work to keep the payments low. Thank you both and the manager for making it possible for me to purchase this vehicle!

Pohanka Nissan of Stafford has the best caring - michelle.johnson088

Pohanka Nissan of Stafford has the best caring professional staff ever in each department I took my vehicle in on Friday to have it checked out and get my first oil change it was a great experience with Service Advisor Fredy he was very informative about everything everyone there is so helpful and awesome. Michelle Johnson

They made my first new car experience perfect, from - Sienna pilot

They made my first new car experience perfect, from ordering the car to handoff. And they seem like very nice people.