30 Virginia Kia Dealers

Charles really took his time and help me find the right - jbattle14

Charles really took his time and help me find the right car for me in my price range he made sure i was going walk out with my new car i also really appreciate the Casey team they also made sure i was good

Michelle is indispensable to how you take care of your - ZCBRAY

Michelle is indispensable to how you take care of your customers. Is there nothing she can’t do?

Great service and personal interaction. - jamesutmccbs

Great service and personal interaction. Clean lounge area and very detailed service agents. Always a good visit.

The service representatives set the standard for their - juanmaldonado

The service representatives set the standard for their line of profession. He was very professional and helpful. I've had bad experiences at other dealerships (priority hyundai) and this was a breath of fresh air. Thank you for the quick and easy experience!

The staff at greenbrier are efficient and professional. - Nicoeedwards004

The staff at greenbrier are efficient and professional. I would recommend them to anyone looking to purchase a vehicle.

I found Marcel in sales to be very knowledgeable, - cburtonadams

I found Marcel in sales to be very knowledgeable, competent, patient, and polite. He was able to offer me a deal that was too good to refuse. I would certainly recommend this dealership to anyone.

Great service, very thorough, fixed an ongoing long term - Lynn

Great service, very thorough, fixed an ongoing long term problem! Highly recommend their service department!

From the first phone call negotiations to the fact that I - FL_Wolf

From the first phone call negotiations to the fact that I flew in from out of State to pick up the car, the dealership people were most accommodating and considerate. The salesperson, Ricardo, was great. Paperwork was professionally and timely completed. I was even given an orientation about the car electronics and gadgets before I left. I would not hesitate to buy there again.

Everyone was nice,helpful and informative but not pushy. - classicabb

Everyone was nice,helpful and informative but not pushy.It was a very good experience.

I recently bought a new Kia from here and had a good - slmartin2

I recently bought a new Kia from here and had a good experience. My salesman was Khalid and he was great. He was very accommodating, easy to talk to, not pushy, and relatable. He made the process easy and listened to our concerns. The process took forever because there were only 2 finance people there and it was was a Saturday! Worst day to buy a car LOL. My biggest problem was the $4000 dealership markup on the vehicle that included no extra upgrades to the car. Be aware the vending machine will keep your credit card account open unless you push the orange button to closeout the sale!! I got 2 charges on mine that we did not make! So I had to bring my car in to get the back sunroof cover fixed because it was not closing all the way. Lee was my service guy and thought they could not get it fixed the first day he offered a rental from Enterprise. Due to a myriad of factors and Enterprise closing before i could make it there, he was able to secure me a vehicle off the lot to meet my needs. This is the type of service you expect from a dealership and has made the experience worth while.

Horrible service! - kquarles

Horrible service! Rude, excuses and don't trust their estimates. I brought my 2023 Seltos in for routine 15k service. It was driving perfectly when I brought it in (something I was enjoying quite a lot!). This is why I wanted to do service before there was any problem. People were polite and everything seemed great.... But as soon as I started driving my car out the lot, it was pulling left slightly and the ride wasn't smooth anymore with a lot of little bumps. I brought it back and was told all they could do was undo the tire rotation but my tires would wear faster. They checked tire pressure and lug nut tightness and said let them know. Car is still pulling left so much that the lane assist was struggling to keep it centered so I brought it back this morning again and instead of taking accountability and trying to figure out what happened, this time the service manager tried to blame it on potholes like I'm some idiot! I was very insulted. I was supposed to be driving 10hrs to see my niece, not hearing excuses. He got very defensive and said he would refund my money and I can go get serviced back at the dealership I bought my car from. Oh, and he also called another dealership to say don't service me....very unprofessional all around. Never again.

Matt Quraishi was my salesman and he was great. - Nicholas Beck

Matt Quraishi was my salesman and he was great. He was very professional and responsive. I will definitely be dealing with Matt and Dulles for my next purchase.

I received outstanding customer service at Kia of - sabujake37

I received outstanding customer service at Kia of Woodbridge from the assistant service manager, Jonathan.

Be very careful when buying a used car out of warranty. - m.ullmann23

Be very careful when buying a used car out of warranty. I was sold a near 50k used truck which is/which has multiple issues. Within the first two weeks of ownership the truck needed 5k+ worth of work. The car could not pass a Maryland State inspection, went to the Ford dealership for an alignment as well as various other issued were uncovered. The dealer would not stand behind the limited 3 month/3k mile warranty and left me hanging for more than a week. The used car manager Adam is difficult to get any response from and is totally unhelpful. Used car buyers beware when working with Dulles Motorcars they will not stand behind their cars or their warranty.

Great and clear sales work hard to get a great deal . - firste

Great and clear sales work hard to get a great deal . And friendly staff knowledgeable and helpful as can be . From the salesman to the sales manager to the business officer I like the honesty.

I purchase a 2018 Ford Escape SEL. - John138

I purchase a 2018 Ford Escape SEL. The salesman Jordan Floyd was excellent and very knowledgeable of the buying process. He even went the extra mile to locate the vehicle additional keys when they were misplaced and did not gave up until he found them. Sales Manager Billy D'Amato was very professional and attentive. He earned my trust with his confidence and knowledge of the process making the buying experience an enjoyable experience.

Beyer Kia Falls Church saved us an enormous amount of - kellyannac

Beyer Kia Falls Church saved us an enormous amount of money and frustration! The team, led by the calm, informative service advisor Oliver, more than rectified the terrible service we received elsewhere. They relentlessly inspected and serviced our vehicle until the complicated problem was solved. Best of all, it didn't cost a penny as they ensured we were aware of our manufacturer's warrantee details. Oliver definitely deserves a medal for his extremely knowledgeable guidance and diligence! THANK YOU!

Service - Fred

Don't bring ur auto to get anything done here very poor service. Had the computer update do to rod bearings recall. Very bad service. If u do use this service bring your lunch.

Great Experience - Foster

Dennis Barbieri, was great assisting me with my sale on my Kia Forte, and I love my new car. Marcus Pringle was also very nice assisting me in finance, explained everything very well. Thank you guys, Tina Foster

Excepcional Customer Service and wonderful environment... - mirta.eliana1227

Excepcional Customer Service and wonderful environment The place of the waiting area very comfortable and familiar 😌. Happy to be there.

Kia Service - Jessica C Sedona Kia :-)

Everyone is very friendly and welcoming. Almost all of them always have a smile on their face. They explain the things that will be done to my vehicle ahead of time so I'm aware if there will be any charges upon me leaving. One visit my children were showing their age (at the time twins were 3 and a 1 year old) and one of the lady employees brought some coloring books in the lounge to help occupy them. That helped very much! I've been comfortable since day one going there since I purchased my van in 2012. Thank ya'll so much for making my visits a great experience. (I know the car wash was complimentary when I first purchased my van but it would be great if every once in a while it were to be washed for me) :-) Have a great day! Jessica C Sedona Kia :-)

I normally do not write reviews but the service Kia - cshiley

I normally do not write reviews but the service Kia Military HWY is horrible. No customer service. The Tech lied and allowed me on the road with a object in my tire and did not tell me but wrote that I denied service. Went in for an oil change and called several times to ask the status and no one was able to assist me.

We received a letter about recalls from Kia, one had to - David Mount

We received a letter about recalls from Kia, one had to do with the steering column one had to do with the engine itself with the software, and one had to do with the airbag I believe. The car was operating fine until I took it in to West Broad Kia for the recall issues and then we got the car back. The car couldn’t accelerate properly. I took the car back the same day had them look at it they replaced the sensors again, next day I’m back up there for the same reason. They have now had the car for a month. The car has not been repaired, nor have they supplied me with a loaner or rental car for my wife to use in the meantime. And the communication has not been great. I went down to see the manager and he said they don’t give loaners. They do provide a rental when they determined there’s a problem. They determined that the engine needed to be replaced And I can’t even get an answer to if they’ve gotten the engine yet or started the repair. And they still have my car and I have no way for my wife to get around. Not very happy with the service. Not very happy with the communication. I will not buy it be buying any cars From Kia in the future, nor will I take my cars there for service. I believe the next phone call I make will be to my attorney. Do not take your car here. Very unhappy customer.

Unbelievable - Marc C.

I rarely ever work in Winchester as an insurance appraiser. I have a 2015 Optima, suddenly when at home I had just appraised, got back in my car, to find the car was DEAD with no warning. I called the Kia Dealer service dept. for help, the person I reached said the Battery was Dead, with no warning of the battery going dead. BTW, I live in Martinsburg, WV 30 miles away. I had the car towed to the dealer which arrived around 1:00 p.m. This was on Friday, Sept. 20th, which also happened to be my birthday. When I called Monday to check on my car, no one had looked at it, and was told it was 3rd in line, so I thought surely they would have taken care of the problem that day. NOPE, I was put off again. Remember I just needed a new battery which I later found out it takes about 15 minutes to install a new battery. At that point I had to rent a car that ended up costing several hundred dollars. Finally 1 week later I heard from the Service Dept. saying my are was ready. Total Bill $281.00 for a BATTERY. The next day after picking up the car I went to where I typically get my car serviced, they said the cost including labor with the exact same battery would be $145.00 installed. NEVER NEVER take your car for service at Parsons Kia Dealer Service Dept.

Great professional staff. - Mikhail

Great professional staff. Fair prices! I got my brand new 2023 Kia Sportage from Charlie Obaugh KIA dealership and couldn't be happier. Matt, the salesman, assisted me exceptionally throughout the whole purchase. I got a very good price for my trade-in, and they sold me the vehicle without the ridiculous market adjustment, I paid the MSRP only! Thank you very much, folks!!! Keep up the great work!

Very painless process and in love with our new Kia! - ahudgins143

Very painless process and in love with our new Kia! Robert was great to work with and we will be using this dealership from now on for any future vehicle needs.

Repair under warranty 2 times for 2 different problems - Garry

This Vehicle was purchased @ Hart KIA in 2011! Nelson KIA repaired 1 major problem that Hart would not Fix on Bank 1 with less than 50,000 miles! I paid Hart in 2/2011 to check and remove the valve cover to check for sludge! No Sludge! They wanted me to pay over $100.00 a hour for them to go deeper into the engine! I said NO! You could not fix it the 1st time. I took it to Nelson KIA,Hart had opened a claim to KIA and got paid 2 times! Nelson KIA has had it for 2 weeks and KIA paid for a rental,something Hart would not do! They Found the Problem,ordered the parts and will be repaired 5/14-15 no charge under warranty! I am over 60 yrs old,Nelson will not take advantage of older Women or Men! I wish I could say the same thing about Hart KIA! I have sit in the waiting room @ Both Company's! Customers and repeat customers is how you make a Business! I have sat there @ Hart and wished I could HELP THEM! NEVER @ NELSON KIA!