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Southern Kia Virginia Beach
Virginia Beach, VA
235 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 235 reviews
May 13, 2024
They have been affective maintaining my GMC Sierra 1500. They are slow on ordering parts that vehicles are due because they were not installed at purchase. I have had to chase them for about a year after They are slow on ordering parts that vehicles are due because they were not installed at purchase. I have had to chase them for about a year after GM notified me that the parts are available. More
by brharshall
Verified CustomerEmployees Worked With
No one I worked with is a choice
Helpful May 12, 2024
Trying to talk to service was impossible. I called for 2 days straight trying to speak to someone, anyone, about the status of my car. No one would answer in service or return any of my voice I called for 2 days straight trying to speak to someone, anyone, about the status of my car. No one would answer in service or return any of my voicemails. I had to call sales at least 6 times where she would transfer me and again, never spoke to a person in service. She finally had to go to service herself and I received a call 3 hours later just to say they weren’t sure what was wrong with my vehicle and had to call me back. They called the next day just to say they couldn’t replicate the problem. I have had nothing but issues with my vehicle and now not sure if I could ever receive communication from service, I will never buy a Kia again. More
by emcantu65
May 11, 2024
The great and helpful staff made sure to get everything taken care of as quick and seamless as possibly. taken care of as quick and seamless as possibly. More
by garethmcclung
Employees Worked With
May 11, 2024
Great experience from day one! The professionalism from every associate is top tier. I’m extremely grateful to have become a part of the Southern family. The professionalism from every associate is top tier. I’m extremely grateful to have become a part of the Southern family. More
by C.LANGSTON4655
Employees Worked With
May 10, 2024
Good service from desk, but really need to get a diesel tech in the shop. 2 hour long oil changes aren't exactly ideal, especially when you have 1st appt available appt at 7am. Not sure what takes so lon tech in the shop. 2 hour long oil changes aren't exactly ideal, especially when you have 1st appt available appt at 7am. Not sure what takes so long More
by buyingwithbrian
Employees Worked With
May 10, 2024
Robert did a excellent job letting me know about my car cause what's needed to be done . My car semi passed inspection but he let me know what needed to be fixed... Daniel was a excellent advisor cause what's needed to be done . My car semi passed inspection but he let me know what needed to be fixed... Daniel was a excellent advisor More
by mssnimmo
May 10, 2024
Service was fantastic in handling reservations and punctual on beginning work. During service process was updated and informed me on time when work is done. Overall kindness was amazing. Thanks. punctual on beginning work. During service process was updated and informed me on time when work is done. Overall kindness was amazing. Thanks. More
by GEORGELIEU
May 09, 2024
Very professional staff that were very courteous and thorough. Definitely a credit to your organization thorough. Definitely a credit to your organization More
by ramitch54
Employees Worked With
