Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Southern Kia Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
3.8
1,258 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Contact Dealership

2369 Virginia Beach Blvd

Virginia Beach, VA

23454

Directions

By Type

Showing 1,258 reviews

July 11, 2026

Taking too long my last visit for inspection I took the car at 8 am aweviv y was fo e afternoon around 5 and they don't even vacuum the car More

by farida.welch
Recommend Dealer
No
Employees Worked With
I did not pay attention
Report | Print
July 11, 2026

I was not welcomed when I cam in to my appointment. The communication during the service was lacking. My service took all day. I never got an appraisal value of my car despite multiple requests with mu More

by Thomasjwrightv
Recommend Dealer
No
Report | Print
July 10, 2026

They did good service and addressed our needs. Repair was made under warranty Great experience overall More

by bpyoko
Recommend Dealer
Yes
Report | Print
Jul 10, 2026 -

Southern Kia Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 08, 2026

RT, Has been an outstanding service consultant. I prefer no one but him. Even though he is the best, the problem lies with maintenance. Still to this day, my check engine problem has not been add More

by mcraea62
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
RT Ives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2026 -

Southern Kia Virginia Beach responded

Thank you for bringing this to our attention. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

July 08, 2026

They only had 1 service advisor, and many people in line waiting to check in you could tell he was frustrated but did his best, you guys can't hire more service advisors or what? Terrible More

by mharck334
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
Jul 08, 2026 -

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 07, 2026

Very knowledgeable and courteous This is my second car I sent my brother daughter to get a car. Is that enough? More

by GMAN089
Recommend Dealer
Yes
Employees Worked With
Do not know
Report | Print
Jul 08, 2026 -

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 07, 2026

I had a 3:45 pm appointment on Friday for a drop off (which I was told ahead of time). I was not told this could be an overnight drop off. My car was not done until 3:30pm the next day. Scheduling servi More

by ALAYNAJOHNSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT Ives
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sparks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2026 -

Southern Kia Virginia Beach responded

We value and appreciate your business, Alayna. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

July 06, 2026

No calls saying that the car was ready and long wait time when I got there. Suggest hire more people to work on the weekends. More

by DNORICK
Recommend Dealer
No
Report | Print
Jul 08, 2026 -

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 03, 2026

Employees were friendly. Waiting room was clean and cozy. Work was completed on time Went well More

by Sushiwill
Recommend Dealer
Yes
Report | Print
Jul 03, 2026 -

Southern Kia Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 02, 2026

Friendly, responsive, helpful Salesman TJ was a pleasure to work with. Service department staff was courteous and informative. More

by jshank4650
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jul 03, 2026 -

Southern Kia Virginia Beach responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1
2
...
126