2,656 Texas Used Car Dealers

xxxx near impossible to get someone to return a call in - louden11

xxxx near impossible to get someone to return a call in service department. Horrible customer service.

Rene Burillo provides amazing service, treats customers - sara.a.desarden

Rene Burillo provides amazing service, treats customers like family, and makes every visit exceptional. Thank again

I cannot give high enough ratings for the excellent - John Dh

I cannot give high enough ratings for the excellent service that I received from the sales team. I first spoke with Jasen Vann on the phone, and he was very professional and explained pricing and extras and answered all the questions I had. I asked him for a quote on the vehicle that I had chosen online, and he sent it right away. Right after this, I had an unpleasant experience with another Nissan dealership. The salesperson from that group sent me a quote, and I went to the dealership planning to purchase it. Their sales manager would not honor the quote that the salesman had given me. He would not even look at it. So I called Jasen back and told him what had happened. He put his sales manager, Alfonso Gutierrez on the phone, and Mr. Gutierrez assured me that he would honor the quote and that Mossy did not treat customers that way. I had previously worked for a company that leased cars from Mossy, and we always had excellent service and relationships with them. So I went to Mossy, met with Jasen, and closed the deal on the same day. All the employees made me feel very comfortable; there was no hard sell. It was a very pleasant experience, and now whenever I plan to purchase a car, either new or used, Mossy is the first place I will go, and I will recommend the dealership highly to anyone looking for a new car. Jasen continues to be in touch with me via e-mail to let me know opportunities that I have with Mossy Nissan. I couldn't give a better review. Thanks to all the people that I worked with: Jasen Vann, Alfonso Gutierrez, Derrick Muhammad, and Melvin Watson.

My wife and I had an amazing experience at Gulf Coast - stuart.engelhardt

My wife and I had an amazing experience at Gulf Coast Toyota. Their entire team is very professional, practical, and no non-sense. We researched and found the exact Highlander we wanted, with just the right features, trim level, color, and interior, without any needless extras we didn't want. James Pipkin and Mike Mylius connected us with Alex Martinez and Anthony Rivera to work out the details and test the vehicle. Processing paperwork has never been easier, Nicholas Bartimmo had the latest electronic document signing tabletop technology to make it quick and painless. While we waited for the car to be washed and filled up (yes they give you a full tank of gas), we had a bite to eat at the The Grill - their on-site restaurant - and probably their best resource, as nobody wants to get hangry while buying a vehicle :) Everyone we met was kind, polite, and sincere. We were fortunate our online search for the exact vehicle we wanted led us to Gulf Coast Toyota. I will definitely check with this team first when it is time for our next vehicle trade.

Dealing with Jonathan Diaz Assistant Service Manager was - mehlaw1

Dealing with Jonathan Diaz Assistant Service Manager was a breeze. I didn't like the fact that I called and left messages with other advisors to have Jonathan call me and messages were not being forwarded to him. After making contact with Jonathan the issue with my 2004.5 Dodge Ram 2500 was quickly diagnosed, parts department was contacted and looked up the part to find out the part I needed was no longer available from Mopar so we had to go with aftermarket. Located the correct part number and I ordered the part, which came in next day. Part was installed and truck is running like a champ. I recommend Jonathan for all you advisory needs when it comes to Dodge Chrysler Jeep and now Ram diagnoses. I was Greeted promptly by Jonathan and welcomed. I was called promptly and issues explained in detail, I was treated with the upmost respect and felt valued as a customer. Blake Fulenwider has done a fantastic job with his philosophy as to how customers are to be treated. I would recommend this dealership to have service work performed on a vehicle as my truck is 20 years old and still running strong. I believe a lot of times the Service Department in a dealership goes overlooked as to the work and performance that is put out by the employees within the Service Department. I would give this Service Department and Jonathan Diaz a rating of 10 out of 10!

They cheated me out of my refund on the service agreement. - SunnyTx

I bought a brand new MDX from Mac Churchill - the one that went bankrupt in North Fort Worth. It had a bad transmission, which they replaced with a transmission that was so jerky you wouldn't believe how awful it was to drive. After numerous complaints and no repair, I finally sold the car. I took a loss of course. Then I requested a refund on my extended warranty agreement, which they owe me. They have not refunded it and it's been almost a year. They have horrible service and will cheat you out of your money if they can. I would never buy from another Mac Churchill dealership.

They kept my car for four days before looking into the - ppope37229

They kept my car for four days before looking into the issues and the ending charging more then I was quoted.

My husband and I could not be happier about our - tmerimon69

My husband and I could not be happier about our experiences with Texas Auto North Sales and Service Department. As I said before, the sales department worked with me until we had a deal, we could both agree on. It wasn't easy but they hung in there with me. That was in December. Then we had our backup camera replaced. Fast and efficient service. But it messed up again annnnnnd! Ms. Terri in the service department came to the rescue. You see, when it went out it was a thursday and my husband was leaving for work in Maine on Sunday. She had the guy out there on Friday morning to fix it for him and on top of that; he asked about buying a spare and when she found out that they sold us the truck without a spare, she found him one a gave it to him! I am so happy with this dealership; I am about to go buy another car from them if they will deal with me again! LOL! It was a little agonizeing for them last time. I love this place! Not sure about the South location but I will drive to North Houston everytime I need a new car! Thanks Texas Auto North for treating people right! I would give you 10 stars if I coud! twerner

We’ll start with the good. - mwintxk

We’ll start with the good. Denise Epps was amazing. She was helpful, kind, respectful, and worked hard for me. The not so good. The men (Travis Jones was one) in the finance department tried bullying me into a higher payment for a vehicle than I was comfortable with. Then, had the audacity to ask who was paying for the car - me or my husband- and why my husband wouldn’t let me buy it. They asked why my husband wouldn’t give me X amount of money a month to pay for a car. How rude and disrespectful. They would have never asked a man that. Moreover, they marked up the value of a used vehicle and claimed it was priced below market value. They had the vehicle listed on the website as a higher trim level, but the purchase agreement and VIN was for a lower trim level. When I sent a screenshot of the market value (JD Power) for the actual year/model/trim/mileage, they acted like I was stupid and didn’t know what I was talking about. There are dealerships that don’t treat women like they are incompetent, just not this one. I was able to purchase a used vehicle from a different dealership and had a wonderful experience. I will never go back to Classic Kia and recommend you don’t either.

No hassle. - dianafambro

No hassle....online purchase. Thank you, David Brigham, and all at the dealership staff that made the purchase go so smoothly. Second time to purchase a vehicle with them. The dealership is there to help you.

They practically gave the vehicle to me. - ttiratto

They practically gave the vehicle to me. I never got such a great deal. This vehicle drives like a dream and real low interest

Stopped by to see a used 2022 GMC Sierra Denali and was - Jamessilva

Stopped by to see a used 2022 GMC Sierra Denali and was greeted by a salesmen named Ernesto. He was very helpful from beginning to end of sale, and he worked with me to get the payment I was looking for. I highly recommend him and the dealership. It was our first time buying a car at Acura of the Rio Grande Valley, but it won’t be the last.

Wonderful salesman! - dljeffers03

Wonderful salesman!! Chance Denny!! Easy to work with and helped me get my dream car!! Lifetime customer

I had a very frustrating experience due to poor - ashmlpz88

I had a very frustrating experience due to poor communication and lack of professionalism. I test drove a truck last week and, once I decided I was ready to move forward, I called to confirm the vehicle was available and had my credit run. I was told there would be no down payment and that they could keep me close to the payment I wanted. Based on that, I let the salesperson know I would be coming in later that day to sign the paperwork. I texted around 3:30 PM confirming I would arrive between 5:00–5:30 PM, and he acknowledged it and asked me to let him know when I was on the way—which I did. When I arrived at the dealership and asked for him, he informed me the truck had already been sold and immediately tried to show me a different vehicle. What made this even more frustrating is that the vehicle was still listed as available in their online inventory at the time I arrived. A simple call or text would have prevented a wasted trip and an unnecessary credit inquiry. This could have been avoided with basic communication, which should be the bare minimum when a customer’s credit and time are involved.

I purchased my BMW Z4 2024 from this dealer for a great - Joe

I purchased my BMW Z4 2024 from this dealer for a great price, got it shipped to Chicago. The deal went very smooth, salesmen was very kind, professional and helpful. I highly recommend this dealership.

I was actually in the market for a vehicle for me and my... - adrinia

I was actually in the market for a vehicle for me and my baby, but after reading these reviews I think I might need to keep searching. I don't have the time to be playing with these people

Joskar Diaz is Amazing ! - Mikrishnaw

Joskar Diaz is Amazing ! His patience and passion to ensure I drove off in a brand new brand car was so calming to experience! His positive energy and attention to detail was great! Joskar pursued all options to get me the best deal ! I will definitely refer friends and family!

Wayne in service helped us out today. - hibanks

Wayne in service helped us out today. Courteous, competent, and professional. I give him a solid 10. Kim and Jolene Swanson

Selling My Vehicle - Dakota

The Starwood Motor's team is absolutely awesome. From the first contact to selling my vehicle was a great customer experience. They are straight forward and guided me through the process to maximize the potential with a quick sale time. I highly recommend the company.

I took my Yukon in for a problem with the brakes slipping - dollinsfamily4

I took my Yukon in for a problem with the brakes slipping on sudden stops. I was charged for a new battery and an alignment after they kept my vehicle 6 days. The tech said , “I couldn’t make the brake light come on because the battery voltage is too low.” I said the brake light doesn’t come on - the brakes fail. He informed me he HAD to put in a battery to figure it out. Then … no light came on - no surprise to me, it never has. I said drive it and brake suddenly; they will slip. He still couldn’t look at the physical brake pads or drive it to find an issue. $400 later (battery and alignment), AND I still have to take my car to a REAL mechanic to get the brakes fixed. Ridiculous gaslighting and overcharging. Do NOT go. Drive to Fort Worth or Weatherford.

Very satisfied with Sales and service! If anybody is... - Boom

Very satisfied with Sales and service! If anybody is looking for great service please give Neessen automotive a call for all your sells needs and Service needs!

THEY DON'T CARE ABOUT THEIR CUSTOMERS AT ALL. - kakisha.gordon85

THEY DON'T CARE ABOUT THEIR CUSTOMERS AT ALL. I REGRET IT COMING HERE AT ALL

Do Anybody Know how to Contact Auto Group Very... - gloriawhitfield67

Do Anybody Know how to Contact Auto Group Very important?The place is Closed And I'm quite sure there is another the location still have my vehicle through them

Thank you so much Kilimba at Heritage Mitsubishi for - debramclemore1953

Thank you so much Kilimba at Heritage Mitsubishi for being so patient and helpful with me! Kilimba explained all the awesome bells and whistles on my awesome new Outlander. God bless you!

Don't do a deal with this guy James Thurston! - Mlkweedp

Don't do a deal with this guy James Thurston! He messages people like myself and offers money for a bronco I'm selling and then never messages you back after accepting his offer. He is a scam artist!

En mi caso personal al cabo 2y luego d comprado mi - nayvis8701

En mi caso personal al cabo 2y luego d comprado mi vehículo en sept/22 con garantía extendida efectiva desde la compra del vehiculo, SORPRESA , me engañaron totalmente mi término era 60 meses o 100k millas lo 1ro q llegara y nada d3 eso ha llegado y necesite usar la garantía q cubría mi problema cuando m dicen q estaba vencida, aquí estoy en un vaivén con los del dealer q en pocas palabras están tratando a toda costa de evitar responsabilizarse por su venta engañosa e incumplir mi contrato. Definitivamente lea bien cada acuerdo en su contrato antes de firmar, pregunte para que luego con el paso del tiempo no se vea en esta situación que estoy yo! NO RECOMIENDO ESTE DEALER

From the moment we arrived, we were treated like family. - Pops

From the moment we arrived, we were treated like family. Everyone—and I truly mean everyone—was incredibly kind, welcoming, and attentive to our needs. We purchased a 2026 Mitsubishi Outlander SEL, and the entire process was smooth and stress-free. Richard did an incredible job—he was professional, kind, and genuinely cared about our experience. When we stepped out for lunch, he even went to the Hurst location himself to pick up the vehicle so we wouldn’t have to. That level of service really stood out. Highly recommend!

Amazing service from Thanos and the team! - will.davie

Amazing service from Thanos and the team! Thanos was incredibly responsive to my many questions, provided all the necessary documentation without being requested, and could answer all my Range Rover specific questions without having to consult a manual. When I picked up the car he spent a long time talking me through all the functions, and set up the infotainment and user preferences for me. Previously I had an Escalade that I bought from Sewell Cadillac in Houston - I remember saying to my wife that I didn't know what car I would buy next but I knew I'd buy it from Sewell. I appreciate the level of service, the staff knowledge, and more than anything else I find everyone I deal with to be trustworthy, which is not the case in many dealers. My Escalade was stolen, I was looking for a Range Rover, I didn't know that Sewell had a Land Rover dealer so I looked online. I was really pleased to find a link on the Land Rover USA website. Thano picked up on the first call and looked after me throughout the process. It's not often that buying a new car is a pleasant experience, but this time it was. I cannot compliment Thano enough, I guess you've realized that by now.... His level of service, knowledge and attention is what will bring customers back for their next car and the car after that. Thank you, Will Davie.

Came for headlight issue as it was a bulb out, they... - Sue2459

Came for headlight issue as it was a bulb out, they replaced as they vacuumed out my car, was a good day with no issues, thankyou

Loved the guys here. - christaturner83

Loved the guys here. They were VERY helpful, concerned and down to earth. Made my Son's first car buying experience wonderful. Will definitely be going back for myself really soon ❤️💖☺️