413 Texas Ford Service Centers

Very helpful and professional, laShawna was very helpful - Klively66

Very helpful and professional, laShawna was very helpful and friendly and personable in making appointment and upon checking out. All of my experiences have been good at the Athens dealership.

1st rate service dept. - Gene

1st rate service dept. Antonio took care of my Bronco in a prompt and professional manner and kept me updated as the work was being done. Highly recommended. I'll be a long time customer.

Outstanding service and my service work was completed - GARY.RYAN

Outstanding service and my service work was completed ahead of time. The service advisor was excellent.

They were really kind, and very upward, I was asking - sauronicolas1

They were really kind, and very upward, I was asking questions during the process and they explain it to me without getting bother. Very kind people and good team as well.

The whole experience was very professional. - Mikeboehler

The whole experience was very professional. The shop is beautiful, very clean, and everybody seems to be very well trained. Ron Flores was great to work with, even though the entire process took about four months. The car looks good as new, and we are very pleased.

Great great great great great great great great great - TommyT

Great great great great great great great great great great great great great great great

Fast dependable service Kept me informed of the process - Kensimpson35

Fast dependable service Kept me informed of the process in and out same afternoon Thanks

They are great to work with and always do their best to - sandra.mccoy1951

They are great to work with and always do their best to assure you get what you want or need.

Dropped the car off and they did everything that was - Lety

Dropped the car off and they did everything that was needed. It was a quick service and they even delivered the car back that same day! Great service!

I bring my vehicle to Auto Nation Burleson because I can - Eddie

I bring my vehicle to Auto Nation Burleson because I can expect nothing but the best service possible. The service provider Kip Moore is a friendly and knowledgeable person who makes sure that everything is done on the vehicle before releasing it back to me. And I can rely on him for everything my vehicle needs to be road ready and safe when I get it back.

Good at meeting the needs of customers and see if - clewelling

Good at meeting the needs of customers and see if everything is taking care of

Great service with Caleb in Service. - jedeangelis

Great service with Caleb in Service. Caleb's #1 priority was to make sure all issues were addressed. I've been a customer here 20 years and this is why.

The service team was very professional and helpful during - R.Perez

The service team was very professional and helpful during my visit at Autonation Ford Corpus Christi.

Great Service. - jerryspaint_bodyshop

Great Service. We always take all of our diagnostic issues to Brinson Ford and they have always resolved them. We are always satisfied with their quality work. Thank you Brinson Ford!

The repairs to my vehicle were excellent and completed as - jjb101

The repairs to my vehicle were excellent and completed as promised. Great staff, especially Josh Redd, the Collision Estimator. He appears to be the guy who has all the answers and the person who keeps things running smoothly and on schedule.

Did a great job on repairs, kept me informed throughout - Dani4kkg

Did a great job on repairs, kept me informed throughout the process and delivered on time.

My representative did a truly amazing service at - FRANKLIND7425

My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.

Sam Packs Ford is not your father's dealership, its 21st - PLANO JIM

Sam Packs Ford is not your father's dealership, its 21st century that you could eat your dinner off the polished floors. My appt was at 9:30 AM on Saturday and I was met by my service advisor Spencer Baine when I drove in. She took my information and restated that I would use FORD reward points for the new tires, and then she escorted me to the waiting room. She checked on me several times to give me an update on the maintenance. Tim is the mechanic that worked on my F-250, this guy could repair rockets Elon Musk; he may be coming to knock on his door. Two hours to the minute Spencer came and said my truck was ready, I paid by invoice for the amount not covered by rewards and she walked me out to my truck. She gave me her business card and said call with any questions and let me know when my truck requires service; she also checked on my remaining warranty and it was good until September 2025. I am done shopping for FORD maintenance I have found it at Sam Pack, they will have my business, and Spencer is a long-time employee, and she will be there for many more years. So, if you go ask for Spencer Baine and if you are in the waiting room wave at Tim, he is across the maintenance bay and one spot from the door, and WAVE at him but he may not wave back and he has his hands full of wrenches and parts. Thanks Spencer and Tim for the excellent experience and new shoes for my F-250.

Good service and I they kept me informed about what - Gabriela Rangel

Good service and I they kept me informed about what services my truck needed and the price for each of the things

This is an amendment to a negative review I gave for poor - aggravated F-250 owner

This is an amendment to a negative review I gave for poor service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decided to write a review here just to vent. After the review the general manager of the dealership (Brian Weiss) and I talked and he has totally improved my situation and attitude. They are taking care of my service needs while picking up and returning my F-250 to me.

I had an awesome experience buying a vehicle from Derek - jason.baiza

I had an awesome experience buying a vehicle from Derek and Vernon auto Group. Derek is the guy that you want to deal with if you want a vehicle from Vernon auto group. Thanks Derek

I was very happy with my service. - Kim

I was very happy with my service. He was able to explain what happened to my jeep. I will use again great customer service!

Rachelle, in the Service Department, was great. - danboyd10

Rachelle, in the Service Department, was great. She was very prompt in keeping me posted on the status of my vehicle at all times. This is the only dealership I allow to work on my vehicles.

No issues with service. - andrew64sa

No issues with service. Staff very helpful. Bought my 2016 Explorer from NS Ford. Price for a New Ford thanks to the DemoRats way to Expensive. Merry Christmas 🎅

Austin was amazing! - rklak

Austin was amazing! Showed up on time and fixed my issue quickly!! A++++++. I would highly recommend!!!

She is a wonderful person to have worked with and she is - Bucpride13

She is a wonderful person to have worked with and she is a great asset to the ford community

Very friendly staff and quick service! - mindifuller

Very friendly staff and quick service! They were very thorough and didn’t add on a bunch of extra services.

Big thank you to Angel Rogers, Monique, Stephen and - TerryjeffersonSr

Big thank you to Angel Rogers, Monique, Stephen and midget for the service on my truck. Monique had the answers to all my questions when I picked up my truck today. Big thumbs up to the planet for family for the services they provided.

Everyone is always so friendly. Also greet you and ask... - bill.koenning

Everyone is always so friendly. Also greet you and ask how you are doing. The customer waiting area is always a pleasure to be in while waiting for your car to be serviced.

All of the work was completed perfectly. - accr8808

All of the work was completed perfectly. Liz is always a pleasure to work with.