95 Texas Nissan Dealers

The service was amazing, the car that I brought was a - fargorobert7

The service was amazing, the car that I brought was a Ford escape and after a couple days I was not happy with the car. I returned to the dealership and found another car which was the same brand and model, so another happy customer. Each person that helped was very professional.

Excellent service Albert is very professional and - W.aguirre

Excellent service Albert is very professional and recommends what my Armada needs at very fair prices. I will continue using Fiesta

I cannot give high enough ratings for the excellent - John Dh

I cannot give high enough ratings for the excellent service that I received from the sales team. I first spoke with Jasen Vann on the phone, and he was very professional and explained pricing and extras and answered all the questions I had. I asked him for a quote on the vehicle that I had chosen online, and he sent it right away. Right after this, I had an unpleasant experience with another Nissan dealership. The salesperson from that group sent me a quote, and I went to the dealership planning to purchase it. Their sales manager would not honor the quote that the salesman had given me. He would not even look at it. So I called Jasen back and told him what had happened. He put his sales manager, Alfonso Gutierrez on the phone, and Mr. Gutierrez assured me that he would honor the quote and that Mossy did not treat customers that way. I had previously worked for a company that leased cars from Mossy, and we always had excellent service and relationships with them. So I went to Mossy, met with Jasen, and closed the deal on the same day. All the employees made me feel very comfortable; there was no hard sell. It was a very pleasant experience, and now whenever I plan to purchase a car, either new or used, Mossy is the first place I will go, and I will recommend the dealership highly to anyone looking for a new car. Jasen continues to be in touch with me via e-mail to let me know opportunities that I have with Mossy Nissan. I couldn't give a better review. Thanks to all the people that I worked with: Jasen Vann, Alfonso Gutierrez, Derrick Muhammad, and Melvin Watson.

We met Chloe in the service department and explained why - goodrrw

We met Chloe in the service department and explained why we were there, she understood what we wanted and started the ball rolling. She kept us informed and answered all of our questions while we were waiting. I may not remember her name the next time I am there, but I will be looking for her to take care of my daughters' new car service needs. She was great! Russell Goodrum

On Monday I had an appointment at 9 am as soon as I - Robby

On Monday I had an appointment at 9 am as soon as I arrived they assist me right away Great Service I give them a 5 ⭐

They provided excellent service. - jeremy pizano

They provided excellent service. Needed my car to get serviced. The technician looked at it, answered any questions I had and was back on the road quicker then expected. Thank you jeremy for your assistance and the techs that looked at my car

Ricardo did very well and helping me and I was done in a - kimcutzup

Ricardo did very well and helping me and I was done in a very good time and Riccardo went up over and beyond to make sure everything was OK with my car. Thank you.

Rashard and Loehman went above and beyond to get me in my - brandycedillo81

Rashard and Loehman went above and beyond to get me in my vehicle. Great experience overall!

Homer in the Service department did a really great job - Peggygoldenadolph

Homer in the Service department did a really great job with helping understand what was needed to get my automobile fix. Thank you so much for your hard work. Peggy

Lawrence Mouton was very helpful when I need a battery - dshernandez99

Lawrence Mouton was very helpful when I need a battery for my key. He was very attentive and took care of me within 10 minutes. That’s what I call service!!! Thank you! D. Hernandez

Below is a summary of my experience purchasing a - TT

Below is a summary of my experience purchasing a pre-owned vehicle from Nissan of Victoria. While the sales process itself was positive, the post-sale experience has been extremely disappointing, which is the primary reason for this one-star rating. Sales Experience My salesperson, Jorge Gonzalez, was responsive, professional, and helpful throughout the purchasing process. He communicated clearly, answered my questions and was able to work out a deal that met my needs. I have no complaints regarding the actual sale, and based solely on the buying experience, I would recommend Jorge as your salesperson. After-Sale Communication Once the sale was finalized, communication declined. Messages frequently went unanswered. Jorge mentioned that I often called while he was assisting other customers, which I understand. However, there was little to no follow-up afterward. To his credit, he did eventually respond when I repeatedly followed up, so some effort was made. Still, compared to the level of responsiveness before and during the sale, the drop-off was significant. Post-Purchase Follow-Up Shelby Parker, the sales assistant, initially reached out via email to check in, which I appreciated. However, the outreach felt more like a “check-the-box” email rather than a genuine attempt to resolve any issues because after I replied multiple times with specific concern, I never received a single response. Vehicle Registration / Windshield Sticker: Nadia This has been by far the most frustrating aspect of the entire experience. Nadia, who handles vehicle registration and/or windshield stickers (according to the receptionist and Jorge), has never returned any of my calls. My vehicle was purchased on September 10th, and it has been over 3 months without a windshield sticker or confirmation that my vehicle has been registered. I was told by Jorge and the receptionist that she would call me back. That call never came. There was no follow through, no explanation for the delay, and no effort to resolve the issue. Each time I contacted the dealership, I was met with the same vague reassurances, yet nothing was actually done. This is not a minor inconvenience, it is a basic legal requirement and a fundamental responsibility of the dealership. The complete absence of communication, ownership, and accountability on Nadia’s part has made this process unnecessarily stressful and time consuming. Final Thoughts I would recommend Jorge Gonzalez if you looked for a good sales experience. However, be aware that the after-sale service at Nissan of Victoria is severely lacking. Once the paperwork is signed, follow-up and accountability disappear. If you choose to do business here, be prepared to chase down basic post-purchase items yourself, as you may never receive your windshield sticker or have your vehicle registration completed in a timely manner. Note to the dealership Please do not respond to this review with a message such as “please contact us so we can further assist you.” I have already done all that with no resolution. What I am looking for is not another request to reach out, but action. I want my vehicle properly registered, and I want my windshield sticker issued. These are basic post-sale responsibilities that should not take over three months to complete.

Good experience with Jason. - Jgbomega

Good experience with Jason. Bought a 2025 Nissan rogue and I am very happy with the treatment. Very smooth and fast.

They knowingly sold me a defective vehicle, a vehicle - chukslukesyn

They knowingly sold me a defective vehicle, a vehicle that started having issues the moment, I left the lot. I have been buying vehicles for nearly a decade and not once did i have issues with a used car not less than 1 month of purchase. Mind you this car has the fewest mileage of any car I have previously purchased. I've bought from Sterling McCall, Maick Haik and not once did i have anyone sell me a defective vehicle. I would have pursued legal action but the Texas lemon law doesn't apply to the vehicle cos it's past 60000 miles

This is the third vehicle we have bought from the - clfgillett

This is the third vehicle we have bought from the dealership. We love the service we get from them. I plan on buying another one in the near future and will use them again. I highly recommend this dealership to anyone looking to purchase cars, SUVs, or trucks. This is by far the best dealership we’ve dealt with.

Went on December 23, 2025 to purchase a new pathfinder. - Joe

Went on December 23, 2025 to purchase a new pathfinder. My surprise that they are not transparent, truthful and honest. They are treaky, dirty and lies. CHARLIE I GAVE YOU A " CHANZA" but your dealership personnel blew it. Do business the honest way and be truthful with the people!!!

If I could give zero stars I would. - K Castruita

If I could give zero stars I would. They add to the contract stating you NEED to have them in order to purchase the vehicle and then don’t provide support documents for said coverage. The warranty company they use also has horrible reviews. Trying to get an answer from them is next to impossible. I’m on day 2 of trying to get help. Go somewhere else for a vehicle.

When it comes to Charlie Clark Nissan Brownsville, i am - jpkillmer2025

When it comes to Charlie Clark Nissan Brownsville, i am no stranger to the standard of excellence that is expected. However, over the last couple of visits, the level of service when it comes to having your vehicle cared for has definitely left for wanting. Today was no exception as i needed to go in due to a low tire pressure indicator which led me to see a metal object in my tire. I made the call and spoke to Shiela which set me up with an appointment same day which was beneficial. I arrive about 10 mins prior to my appointment and was greeted by Rudy who took down the information for my arrival and proceeded to handle my repair request. So far so good. So while i am waiting, i took note of the time as previous experience has made me wary. After about 50 minutes, i finally see my vehicle being moved from the wait line to one of the service bays. There was no additional movement for about another 30 minutes. After approximately 90 minutes, i was approached by Rudy who advised me that the technician found a puncture and it was repairable. I continued to wait for an additional 25 minutes before i was advised that my vehicle is ready. In short, it took two hours to get my vehicle in, repair what needed to be repaired and out the door. This is not the first time because on previous experience, i had to wait about the same time for an oil change and vehicle inspection and the only reason that i didn't wait any longer was the man himself Charlie was shaking hands and greeting everyone like he did and when he approached me, i voiced my concern and within 15 minutes of expressing myself, i am out the door, keys in my hand and a jar of honey for my troubles. I ask Charlie Clark Nissan Brownsville what is the point to making an appointment to address concerns if I'm still waiting a prolonged period? According to google search, a typical tire repair can take approximately 15~25 minutes; not two hours. Something needs to be done to avoid these extended wait sessions.

Great Experience! - ra0517

Purchased a certified Nissan Rogue from Mariah and my experience was fun and low pressure. I got what I wanted and left happy. Nice staff!

The only place I shop for a new car. - Robclay3366

The only place I shop for a new car. Great deals, and guaranteed to drive away in a new car, and most likely without a down payment.

Do not use! - ljcasper8

Do not use! Our immediate family has purchased 5 Nissans over the years. This was by far the worst experience of our latest by using Waxahachie Nissan. I will not use them or recommend them to anyone. There are so many Nissan Dealers - find another one. They do not show you the car in detail or educate you. Next they are not upfront pricing and deceptive in many ways . Yes, many car dealers are but seriously ... 10 minutes after purchase you without even having taken possession of the car you realize that paper work has a problem - the management says - you signed too bad, sorry. The sales manager was rude and wanted to head home. The next day after 3 attempts to contact a sales manager, no one returned any of the calls. They do not care about their customers. Over the years our family has purchased 10 vehicles (5 Nissan) and this is the only time I have complete remorse and anger over the process. As for Nissan in general -Honda was a much better process. Toyota is much more up front with their presentations and prices. If you have to get a Nissan Waxahachie is the worst even worse than Clayton Cooley's. We own it, but I have already told my family and friends never again. I should have been a time of fun and looking forward to a future, not a time of cheating, lying, and being ignored.

Good experience,,friendly great customer - Domingo.quintanilla

Good experience,,friendly great customer services,financial knowledgeable over all great experience.Happy wife ,Happy family

Want honor there warranty or even call you back most - Kennedyroy50

Want honor there warranty or even call you back most useless company ive ever had dealings with, do not use this company!!!!

I was sorely disappointed with the dealership's lack of - xeniabartz

I was sorely disappointed with the dealership's lack of transparency and professionalism. From the initial interaction with Cole Repka, who initially seemed honest and accommodating, to the subsequent issues that surfaced with the car we purchased, the experience has been nothing short of a nightmare. Despite being a used car, it was still under warranty and had a very low mileage of 2827, so we expected it to be in good condition. However, we immediately noticed a squeaking noise upon driving it home. When we brought this to Cole and his manager, he assured us it would be a simple fix and asked us to return three days later for the repair. On the scheduled day, I arrived at the dealership before noon, only to face a frustrating wait for the promised service. The manager's unhelpful and dismissive behavior, coupled with being misinformed about the cost and timeline of the repair, led me to demand to speak with the owner. Despite the manager's dismissive behavior, the owner finally agreed to address the issues and provide a loaner car while our SUV was being repaired. My disappointment grew when the problems resurfaced less than days later after the supposed repair. The dealership's refusal to work on the car and recommendation to take it to another shop were clear signs of their disregard for customer safety. Subsequent inspection revealed that the rims were severely damaged and broken, posing a significant safety risk. Despite repeatedly contacting the dealership for assistance, they have been unresponsive and unsympathetic, ultimately blaming me for the vehicle's condition. Even after telling us to call if anything went wrong, they sold us a defective car that could kill or hurt us and were unwilling to take responsibility for not only 1 but 3 broken rims and more. Please consider purchasing a vehicle from this dealership, exercise extreme caution, and thoroughly inspect any prospective purchase. This experience has exposed their lack of integrity and disregard for customer safety, and I strongly advise seeking alternatives for your car-buying needs. If you would like more details, please feel free to ask.

I believe they purchase the cheapest cars at an auction - P

I believe they purchase the cheapest cars at an auction and don't touch them, they just price them to lure you in and tell you they haven't been able to look over the car yet to see what's wrong with it. This was actually my second experience here. My daughter found a car online and went to test-drive it a couple years ago. I came to meet her and the car was shaking, looked like it had been side swiped and was dirty. We left. I forgot about the place until I found a used car online and went in. I forgot about the dealership until I walked in the door. Hilarious. The car was basically falling apart, dirty, and they said the same spill. "We just got this one in and haven't had a chance to review it. I told them to review it and call me and let me know the price difference. I never received a call. But I did receive an email from someone a week later asking me when I would like to come in and look at the car. LOL. Lack of communication within their company and lack of care with the used cars they choose to slang ( not sell ) slang at people.

They could not help me with my problem…but they washed my - Gillis2801

They could not help me with my problem…but they washed my car! Much appreciated! Thank you! Jessica

The Sale's Representative had very good intimate... - melpatino11

The Sale's Representative had very good intimate knowledge of the product (car) he's selling to me. very professional with customer. He demonstrated that he cared about his customer.

Outstanding service where I felt like a Valued customer - corgar

The Eddie Yaklin Nissan service department made me feel like a valued customer. Everyone there has always been very friendly and accommodating. The service advisor described exactly what they were going to do to service my car and kept me informed throughout the process. They go out of their way to make sure I am satisfied with their work.