60 Texas Mazda Dealers

recently purchased a 2024 Kia Sorento X-Line EX from - ethan.peterson1029

recently purchased a 2024 Kia Sorento X-Line EX from World Car Kia North, and my experience has been extremely disappointing. The dealership advertised a $7,000 dealer discount online, but when I reviewed my final paperwork, the discount was not properly applied. Instead, they buried thousands of dollars in unauthorized add-ons like a ceramic coating, an extended warranty, and window film — none of which were clearly disclosed, explained, or offered as optional. At signing, I was only shown a Truth in Lending summary, not the full breakdown of the financing. I later discovered that over $5,000 in additional products had been hidden in the cash price, inflating my loan by thousands of dollars without my informed consent. When I raised my concerns, the dealership initially refused to correct the sale properly, offering only to cancel one small part of the unauthorized charges. I have since filed formal complaints with the Texas Attorney General’s Office and the Consumer Financial Protection Bureau regarding deceptive financing practices and misrepresentation. I caution anyone considering doing business here to review every document very carefully and be aware of hidden charges. I hope World Car Kia North takes these issues seriously and improves their transparency moving forward.

Jose as sales rep is amazing, he helped me alot. - Lubabafatima

Jose as sales rep is amazing, he helped me alot. Dealership is great, only negative point is $4000+ charge for warranties which doesn’t make any sense and kind of rip off. Its not upto to sales guys or managers to remove those, thats on management. Otherwise once numbers are decided process is pretty smooth and quick. Finance is pretty quick also.

I purchased a 2024 cx5 online Rage was very helpful, I - ron704663

I purchased a 2024 cx5 online Rage was very helpful, I had my on financing that made everything move alone smoothly. There were some issues with the miles not being lower than what I was expecting and a second key that was not found but I was promise compensation for them.

This place did an amazing job getting my mom into the - Jay

This place did an amazing job getting my mom into the porsche she was wanting. They handled the financing, vehicle description, and out of state deal with the utmost grace and professionalism. As someone who worked in the auto industry, I was very impressed and would trust them selling a vehicle to me or anyone in my family out of state. Garrett is a great salesman, and Josh in finance was a pro. Thank you so much Mears. I highly recommend this dealer. If you are reasonable with them, they will treat you very well in return.

I had a great experience purchasing my cpo 2023 VW Arteon - CWilson

I had a great experience purchasing my cpo 2023 VW Arteon from Gorman McCraken and their sales person Ms TJ Dade . This was an online purchase which can be stressful from 700 miles away but TJ made the process easy . She was always available to answer my numerous questions, helped with the shipping to Georgia ,and even did a FaceTime call with me showing me the car as a storm approached . She also continued to help me with issues even after the sale had been completed. TJ was A+!! Overall dealership experience was great. I especially appreciated not having a bunch of unrequested add on expenses at the end like many of my local Georgia dealers often do . Would be very comfortable purchasing another car from this dealer.

I had the best experience purchasing my new cx-70. - g123car

I had the best experience purchasing my new cx-70. Everyone was fantastic to work with. You've earned a new customer for life! Thank you, Team Gillman Mazda!

Pamela Howard was very helpful and knowledgeable! - Lyonsrobert73

Pamela Howard was very helpful and knowledgeable!!! I would difintly recommend her to anyone. Thanks again Pamela.

Excellent customer service. - Calimlimdavis

Excellent customer service. Randy and Robin understood what I wanted, respected my time and gave me what I wanted. Would highly recommend them.

Please Read Until the End! - Jody

WOW!! What a dealership!!! We found a pre-owed Fiat Convertible on line, and it was a perfect fit for us. We were looking for something to pull behind our Motorhome. So, here it goes... We spoke with Danny (salesman), and he was very helpful and friendly, so we set things up to drive to Waco from Dallas. The car was perfect, so we moved on to Travis in Finance and finished the deal. (less than an hour total) :) 6 hours after we left the dealership, the convertible top broke!!!! FEAR set in!! Used Car, As Is, No Warranty.. (you get the picture) Our fear was quickly swept away, as they directed us to Greenville Chrysler, but they were unable to repair it.. We agreed to take the car back to Waco, and that's when we met James in the Service Dept. (Nicest person you could ever want to know) They gave us a BRAND NEW car to drive while they looked into repairing out car. It took LOTS of research and work, but they repaired the top, and we LOVE the car!! People, wherever you live, consider University Mazda Kia for your next new or pre-owed car. YOU WILL NOT BE DISAPOINTED.. A lot of people say "I drive a __________", but we say "We Drive A University, Mazda Kia" Customers For Life!! Jody & Walter

Great Experience, Great Customer Service, Great Cars - Wanda Glover

If you want the best experience purchasing a car, go to Roger Beasley Mazda in Killeen, ask for Tyler Keller, everyone knows that buying a car can be a hassle, but you will be surprised if you go to Roger Beasley. It was so easy, the staff and managers are a delight and easy to deal with. They met all my needs, answered all my questions, provided the best service and I purchased my first Mazda. I LOVE MY NEW MAZDA. I believe I received a great deal for the Mazda I purchased, they worked with me until my needs were met, no hassle at all . It rides smooth and is roomy inside. Highly recommend.

Was back here for a windshield replacement. - Marco Angelo

Was back here for a windshield replacement. It was another great and smooth experience. Friendly and accommodating people as always. Glad to have my CX5 purchased and serviced here.

Depended on them for years. - jm1

Depended on them for years. Purchased FOUR vehicles for my family and Always had good service. Stopped by today and was informed that they were no longer a Mazda dealer - didn't want to mess with any of my cars any more. Their suggestion was to drive 126 miles to San Antonio - "maybe they can help you". UNACCEPTABLE. You cannot treat customers like this and stay in business.

Worked with Bobby Rahdar from the beginning and it was - JillF

Worked with Bobby Rahdar from the beginning and it was such a pleasure working with him. He was not pushy, very respectful and always transparent! I will refer all of my friends and family to him. He was very communicative on the phone and in person. Honesty is hard to find in a car salesman but he worked hard to earn our business.

I had the pleasure of dealing with a very helpful and... - davila_perla

I had the pleasure of dealing with a very helpful and knowledgeable sales consultant, Balde Silva. Had a great experience and was shown great respect. I look forward serviceing my vehicle with Bert Ogden and purchasing my next vehicle from Balde. Great experience!

Mazda Service - EMG

I own a 2008 Miata MX5. I try to keep the servicing up to date. I had to find a better place after several bad experiences with the Hiley dealerships (crappy customer service, promises made and not kept). The last straw was that my car was in for 6 days. They said they were waiting on a part - understandable. On day 6, I dropped by (because nobody answered the phone) to find that the part never got ordered. Enough! My brother told me about this place. An entirely different experience! Fix took 2 days, at about the same price as the dealership quoted. Customer service was great and the place isn't on the edge of town! Don't travel farther for bad service. Use these guys. Hiley doesn't deserve your business.

The most helpful kind and considerate staff . - Marciemerrill49

The most helpful kind and considerate staff . Damone and Jose , thank you for helping me.

Above and Beyond Customer Experience - djamsey

'twas a great experience and my salesman Red was on point! he really knows how to provide above and beyond customer experience. he sets appropriate expectations with his clients and never uses those unrealistic salesman pitch in order to close a sale. as a first time car owner (and a meticulous one), i can certainly say that i made the right choice and given a chance i'll definitely get my second car (SUV) with them. also, one of the best thing that this dealer have, is their after sale. their staff are so professional, warm and very helpful! so if you're looking for a reliable vehicle that fits your needs, budget, lifestyle and most of all excellent customer service, i'd strongly suggest this branch of Bert Ogden! kudos to the team. again, to Red and Eva truly appreciate all your help! 👍🏼👍🏼🚘👏🏼👏🏼🤓#happycustomer #1sttimebuyer #goodjobBertOgden #customerisalwaystheirpriority #highlyrecommended

My experience with Kia of New Braunfels has been an - KiaHostage

My experience with Kia of New Braunfels has been an absolute nightmare, and I genuinely feel trapped in this situation. I own a Kia Telluride that has spent more time in their shop than in my driveway. Each visit has been a maddening cycle of poor communication and exorbitant costs, with no real solutions in sight. It’s infuriating to spend so much money while my car remains unfixed, and I receive no clear explanations for the ongoing issues. For eight long months, my vehicle has been in limbo, waiting for an engine replacement. We’ve looked into lemon law options and even contacted Kia about a buyback program because we are utterly exhausted by this ordeal. The moment we mentioned these options, they miraculously found an engine from California, promising it would be ready by November 1st. Now, as December approaches, I’m still without my car. To make matters worse, I learned that the California engine was recalled, and now they’re building a new one from scratch in Tennessee. I’m back on a waiting list, feeling helpless and frustrated. I’ve gone from being a proud Kia owner to feeling like a hostage of this company. I’m stuck with a hefty car payment and no vehicle to show for it. They may entice customers with great sales, but their service is a complete disaster. There’s a total lack of accountability or concern for their clients, and it feels like they’re just sitting back, collecting money while leaving customers in the lurch. If you’re considering doing business with Kia of New Braunfels, be warned. You may find yourself ensnared in a web of frustration and disappointment, just like I have. It’s a suffocating experience, and I wouldn’t wish it on anyone. Proceed with caution if you choose to go this route—you could end up feeling just as trapped as I do.

DO NOT BUY HERE - Olivia1984

These people are rude and are all about one thing taking advantage of your situation as well as your money. Chacon Autos picked up my car due to no proof of insurance even though they stated if I did not provide my own they would. They have a trackers on the car as well as will shut them off on you do not purchase here. Now they will not return the car and are asking for very personal information that was not even asked at the time when the car was purchased. They do this so they can keep your payment and down payment money and tell you to your face this is a "BUY HERE PAY HERE" meaning they can do what ever they want go to your local bank or dealership!!!

Great purchase experience. - mrhinman

Our sales guy Joe was very patient and understanding as we chose our CX-5 we ended up with. The service was great and we drove away happy!