269 Texas Ford Dealers

Great service - leland0

Great service at reasonable price. Great dealership to work with. Bought 6 or 7 vehicles from them since they opened in Lamesa. Purchased 4 or 5 more for the company I was CFO for.

I had a great experience here. - SaraSue

I had a great experience here. Everyone was very nice and informative. I’m so glad I decided to buy from here

Great customer service, there service dept is very - qballhd11

Great customer service, there service dept is very professional. They keep you up to date on your vehicle.

Working with sales man Izac coy he has bien súper with... - juajo.118

Working with sales man Izac coy he has bien súper with everything Nice additude verte good info no all our questions we are very happy with the deal

A few months ago, I realized that the car I bought from - AShires

A few months ago, I realized that the car I bought from Destination Ford of Dumas was sold to me through fraud and intentional misrepresentation of the vehicle's value. I added proof of my claims to a server since they were claiming it was "hearsay" and the google drive links were not working for people. turohelper.com/proof-of-fraud This situation has caused me severe financial hardship, as I intended to refinance the vehicle to obtain a lower interest rate. I had expressed this goal to the dealership, especially because the high interest rate initially offered was challenging to manage long-term. On October 17, 2024, I spoke to Trent Winters, the manager of Destination Ford of Dumas. After not receiving the callback I was promised, I followed up and was informed that Mr. Winters was instructed not to speak with me further. On the same day, I reached out to the corporate entity that owns the dealership, Khoury Auto Group, and spoke to Salma Jones, their customer care director. Ms. Jones asked me to contact the general manager of Destination Ford. The following day, October 18, 2024, my spouse and I traveled to Dumas to speak with Cody Grove, the general manager of Destination Ford. We explained the entire situation, but instead of assisting us, he was rude, frequently raising his voice and grimacing throughout our conversation. Mr. Grove stated that if the dealership had convinced us the value of our 2020 Prius Prime was $39,000—despite Kelley Blue Book and other sources valuing it around $23,500—and assured us that this valuation would result in no negative equity in the vehicle, there was nothing wrong with that. He also said that if the dealership used outdated valuations that failed to consider the extensive hail damage sustained on their lot shortly before the sale, that too was acceptable. At the time, he dismissed our concerns as hearsay since we had not yet located the recordings of these claims. Since then, I have found the recordings and sent them to Ms. Jones. However, I have not received any further communication from Khoury Auto Group to resolve this deceptive sale. *Dealership presented an inflated value of $38,000 despite KBB's $24,000 without hail damage which was never reported so it did not reflect the true value, claiming a $16,000 "discount" (as heard in audio recording) that obscured real values and distracted me from the math I knew was not adding up...and still sold the car at a higher price than what we were expecting while making it look like they were giving us a great deal. This was after originally trying to charge us more and make the loan $42,000. Negative Equity (NE) was the reason we were trading out of the Rav4. We did not want high amounts of it. We went from $9,385 in NE to $13,365 NE (by trading down from a better vehicle in better condition that has held it's value much better) before accounting for hail damage on the new vehicle and we were tricked into believing we were actually positive equity instead after the trade and were getting a great deal. Had we not been tricked, we would have been much better off judging by the KBB values that the dealership convinced us to ignore and the current (possibly also the past) values according to JD Power. Because of this deception, we have been unable to sale, trade or refinance the 2020 Prius Prime and we are close to repossession and having our credit ruined.

Always great service. - matthurt25.mh

Always great service. I only use Kinsel's service department. They always set me up with the same service writer Leanda and she's awesome! I will only bring my car to Kinsel because of the level of service they provide. I haven't found that at any other dealership in this area.

The service representatives are very knowledgeable and - SL

The service representatives are very knowledgeable and happy to assist you with any questions or concerns about the vehicle. I consider service department great above the rest.

Sales manager with scew you if you give him a chance - Dawgie

Sales manager with scew you if you give him a chance Bought a new f150 without checking it out it was damaged service manager didn't even have the decently to call me back 13th new car Bought here and when I told him there won't be another hie response was OH WELL The service department will take parts off your car and not install them back Place went to xxxx since Griffith Sr got out of it and his son took over

This dealership and service business is now SAMES Ford, - C Guist

This dealership and service business is now SAMES Ford, under new ownership. When checking in for our appointment, we were told there was not one and would need to wait our turn- 1 1/2 hours then 45 minutes for the oil change. I showed her the email appointment notice- date, time, confirmation. She said "that is not a guaranteed appointment, you still wait your turn in line. Appointments allow us to know how many people are planning to come, then we know how many technicians to schedule". There is no need to make an appointment at this business, plan to wait your turn.

This place is amazing! - sherry

This place is amazing!! The service department can not be any better!! I recommend these guys to everyone!

I Salute Robert Gomez job well done 👍⭐️ I will continue... - Firefighter@50

I Salute Robert Gomez job well done 👍⭐️ I will continue taking my new truck for service there at Bowden I’m very happy with my 2021 Ford F-150

Ordered a Maverick and got it at MSRP, no hassles. - TCPTX65

Ordered a Maverick and got it at MSRP, no hassles. It took almost 500 days to get my truck (Ford's fault, not theirs) and they kept me informed all the way through the process. When my truck did arrive they informed me as it rolled off the carrier and had it ready to pick up the next day. They honored my original order price and no hassles when I brought my own financing. There was no ADM/Market adjustment, and no mandatory dealer add-ons. Cory Osage (salesman) and Don Johnson (sales manager were great throughout the whole experience. Would definitely recommend if you want to order a Ford.

Amazing experience buying online, sight unseen. - Dale13

Amazing experience buying online, sight unseen. Honest and Fast dealership. Vehicle in better condition both visual and mechanical. highly recommended dealership.

My husband stopped by on a Friday to look at the pick-up - frankswellservice

My husband stopped by on a Friday to look at the pick-up he bought. He put a downpayment on it, just so they wouldn't sell it. Saturday he called and we met the gentlemen from Pampa, TX half way. It was a great deal to see how convenient it was to not have to drive an hour and an hour back. They were very friendly. Very helpful!

Bought a $10000 truck that broke down after 2 weeks and... - Randy

Bought a $10000 truck that broke down after 2 weeks and less than 100 miles. Nearly killed me breaking down crossing a highway. I'm told it'll need a new motor and catalytic converters. Toliver had it listed on website, then told me if I didn't want it, they were just gonna wholesale it. Either they used sleazy used car dealer tactics and/or new it was a lemon.

Parts department has no idea on anything. - rbenavides669

Parts department has no idea on anything. They don't keep up with orders and they don't call customer back

OUTSTANDING service! - lisaklaw

OUTSTANDING service! Employees are HELPFUL and FRIENDLY! Chanse in the service department is GREAT! They always go ABOVE and BEYOND and are HAPY to do it! BTF is the only place that will service my vehicles!

This is our favorite Ford dealership. - thomsmith

This is our favorite Ford dealership. Our family has bought 4 Fords since 2021 from Stanley in Eastland. Oscar is always great to deal with. Laurin did a great job taking care me on my new F150 just recently. Mark & Kyle do a great job running the place & are always pleasant to deal with as well! Service department is top notch too!

Justin is fabulous. - cary

Justin is fabulous. He is patient and no pressure to buy. We were looking for a couple of vehicles and were only going to buy one at the time. He kept us in mind for both options and took great care of our needs. After the sale, he continued to follow up and make certain that we were satisfied. The finance department was also just as helpful! I definitely recommend going to All Star Ford in Kilgore and asking for Justin!

Was very easy to schedule appointment for oil change and... - Hipshotatl53

Was very easy to schedule appointment for oil change and tire rotation. I arrived and was met by a service representative and was checked in

Have Known Mike for about 40 years , he is without - jordanrobert61

Have Known Mike for about 40 years , he is without question a very helpful and caring person i would have no problem at all purchasing a vehicle from him as he is very honest and trustworthy. he is not only a great salesman but an even better friend.

My oil change was done in a professional manner an the - louisgarcia1982

My oil change was done in a professional manner an the service manager was very courteous.

SHAWNA LOTTS @ CDRJ DODGE -MINEOLA, TX. - LaTosha McGee/ Tosha

SHAWNA LOTTS @ CDRJ DODGE -MINEOLA, TX.- lead with professionalism, kindness, updated time alerts, and just a personable deposition start to finish!!!! This dealership is located over 40 miles away from my hometown in TYLER- in which WE ALSO HAVE A PATTERSON DODGE DEALERSHIP. My experience THERE ( TYLER LOCATION ( less than 6 miles from my front door ) was beyond unacceptable, highly disappointing, a complete waste of time, and given being self employed, wasted and a loss of resources/revenue. I also got the impression after making a decision at the end of the day to remove my vehicle- from TYLER/PATTERSON,- because of getting an uneasy feeling as if the service potentially may have gone without being replaced (airbag recall ) BASED SIMPLY OFF OF WHAT THE SERVICE REP ASSIGNED TO ME/MY VEHICLE -stated . My gut instinct , not to mention common sense, tells me it would take more that 45mins to pull an entire dash , replace airbag, and whatever mechanism that causes FATALITIES AND INJURIES, THUS MAKING IT A “LEGAL RECALL” in the first place!!! NOT TO MENTION after not getting any updates other than 1- ( ONE )when I initially dropped it off at 7:30 am, via sms text -I go up there thinking maybe they just hadn’t had time to call, only to find out they’ve never even touched the car- So the SRA- called to back to follow-up- infront of me,- THEY LITERALLY TELL HER THEY DID NOT HAVE THE PART( as the voice ECHOED/CARRIED THRU the phone 😳 , as I’m standing there-SO THATS WHY THEY HADNT STARTED , she never used the word “ORDERED”- but she did say it was placed XYZ… giving the date I initially called and spoke with this same lady 2 weeks beforehand and even making this standing appt. on this particular day!!!! However this is what the service rep advisor I was assigned STATED, and the timing left(45m) approx.4:35pm cst ) - before closing 5:30pm!!! And assured me even though they HAD NOT started , ( ALL DAY) - they could hav it done in this timing mentioned above(45mins.) before the close of that day. My mom and myself, accompanied with her on a prior , yet totally separate service issue and car- has left me NOT TO VIEW THIS DEALERSHIP IN THE BEST LIGHT , due to deception, loss of her initial original key fob 🙄 , amongst other observations, - I couldn’t help but feel, DISAPPOINTMENT, DECEPTION AND ANGER due to an entire 9hour day gone to waste in dealing with TYLER PATTERSON DODGE!!! So because my son came to be a driver , in the hopes they were done,- or we only had a short time to wait as they finished up- I MADE THE COMMON SENSE DECISION TO PULL IT FROM TYLER/ DODGE…. I immediately started looking up others nearby and stumbled upon STANLEY/ GILMER C/D/J/R- were SHAWNA LOTTS is whom I spoke with from start to finish- placing me on hold, checking to see if they had it- ( based off VIN ) and giving her a very minute version of my story- and THE SEVERITY OF WHY , NOT TO MENTION BEING SELF EXPLANATORY- was sooooo important!!!!! It’s AN AIRBAG RECALL for Christ sake- 🤦🏾‍♀️ (recalls only become RECALLS due to a number of FATAL ACCIDENTS and /OR injuries, that are recorded in a DATA BASE!!!! So if that isn’t enough to remove all deception from any individual given the part that is being recalled- then that person shouldnt be in customer service!!!!😡 especially only to be able to file a ticket for that dealership to be reimbursed for monies and services that hadn’t be done!!!😡 Needless to say PATTERSON has traumatized me, with their actions and verbal baseless promises. Apart from them SHAWNA LOTTS was upbeat , sounded personable and caring - just in the voice and general laughs we shared with general conversation as she was making my future appointment. Her honesty, (Bkuz she came bk on after a brief hold as she checked wit the parts dept.-stating they DID NOT HAVE IT in- but she just ordered it ,giving an ETA when it would be in and appt. Was based a week or two after to be on safe side.))So appreciate her,MAINLY HER HONESTY!!

I had an incredible experience purchasing my new car at - lindseygarza0122

I had an incredible experience purchasing my new car at Alexander Ford! From the moment I walked in, I was greeted with warmth and professionalism. My sales rep was knowledgeable, patient, and truly listened to my needs. They walked me through all the options, helped me find the perfect vehicle within my budget, and made the entire process smooth and stress-free. If you’re looking for top-notch customer service and a hassle-free buying experience, this is the place to go! I’ll definitely be back for future purchases.

The absolute worst dealership I have ever worked with in - zach

The absolute worst dealership I have ever worked with in my life and I will never buy vehicle from them again...

You can always count on Bailey Ford to find you the - dan

You can always count on Bailey Ford to find you the vehicle you are looking for.

Different type of review here... I intentionally waited... - Cliff Dugas

Different type of review here... I intentionally waited to hit the 50k miles driven from the original miles when I purchased my used 2017 Ford F250 from Silsbee Ford in August 2020. (more like a brand new truck as it was the cleanest I ever encountered). From the moment I called on it back in August 2020 through the purchasing experience a day later and post-follow-up satisfaction checks from Mike, my salesman, and the dealership I have to say they are top-notch! Definitely NOT a typical dealership! I was coming from out of state and Mike worked with me beyond expectations. After test driving and in the office for the financials, I was presented a rundown of the vehicle price; much to my surprise there were none of those frivolous or other dealer trap charges. It was a straight forward great price and bottom line. No need for the back and forth negotiating. The truck had an excellent price, no upcharges so I didn't hesitate to purchase it! I could not believe how easy, fast and genuinely relaxed we all were. Not faking for a sale, Mike and the team at Silsbee are sincere. You can tell it is up to the expectations of the owners and their values and service. Overall great experience with Silsbee Ford and there has been nothing wrong with my truck, which now has 155k miles on it! What a great buy! Thank you Mike and Silsbee Ford!

I recommend Stanley Ford Brownfield. - MustangF150

I purchased my Ford truck new at Stanley Ford Brownfield approximately two years ago and have always had it serviced there. I also brought my son's Ford there to have the tires replaced. Their management, technicians, sales, and service staff have always been courteous, professional, and helpful. I have not included everyone's name here since I have been to the location so many times, but I have had excellent results from my visits there.

I had a great expierence buying my new car, helpful and... - Morgan Hansel

I had a great expierence buying my new car, helpful and friendly staff. I will deff come back for future purchases.

Honest, Not pushy. - danger.close1212

Honest, Not pushy. And offered a good deal. Just didn't have a way there. Very respectful. Good vehicles too