83 Texas Cadillac Dealers

It was my first time dealing with Classic, but it won’t - corky

It was my first time dealing with Classic, but it won’t be my last. Both AJs were professional and responsive. Except customer service

To begin with the car had to be towed to the Dealership a - mccraryr

To begin with the car had to be towed to the Dealership a 2nd. time. 8 days to repair my car & they don't offer loaners, nor did they tell me that I could get a rental & be reimbursed for it. This car is still under warranty, so far it has had 2 batteries replaced, 2 Fuel pumps replaced, multiple trips to get the rear camera repaired. Plus I paid to have the original tires replaced which were defective. I called GM to complain & see if they could help. The answer was they would get back to me in 3 days. The GM rep. that called me back mentioned that the Service Manager said that they had trouble contacting me to let me know the car was ready. I offered to show her the phone call log on my phone so that she could see that that was just not right. Buying the car was a pleasurable experience. My dealings with service have been just the opposite. I will say that Nick tried his best and was easy to deal with.

I went in for an oil change on my 2014 Cadillac XTS on - donandyvonni

I went in for an oil change on my 2014 Cadillac XTS on August 6, 2024. I was greeted by Ramon Acosta (Service Advisor). He was very friendly. He made me feel welcome and treated me great from the time I met him to the time I left. I will definitely get my next oil change at Bravo Cadillac. By the way, I purchased my Cadillac new from BRAVO CADILLAC.

"I had a great experience working with Alvester Hill. - Latarius Cooper

"I had a great experience working with Alvester Hill. He was very honest about the repairs needed and explained everything clearly. The work was done quickly and efficiently, and the price was fair. I highly recommend Central Houston Cadillac finest Mr. A. Hill.

Do not do business with these people. - jeffhals23

Do not do business with these people. I spent 10 days or so back and forth negotiating the price of a used car with them over the phone (out of town buyer). We finally agreed on a price, and they told me they would send me the paperwork the next morning to sign. When I followed up the next morning after not hearing from them, I was told they sold the vehicle after agreeing to a deal with me. The agreed upon price with me was only $400 below their current asking price, so they basically sold the car out from under me for maybe an additional $400. I understand we did not have anything signed, but it just shows you their word means nothing. Just know that as an out of town buyer, whatever agreement you may have with them doesn’t mean anything unless you’ve signed the papers you’re at their mercy to send to you. They will sell a car out from under you if someone walks in the dealership and wants to pay just a little bit more. I will never know for sure, but it is even possible they used my agreed upon number as leverage to get the next customer to pay more for the car. It is honestly just a sad way of doing business, but that’s apparently who these people are.

Had 1 bad visit. - minytie

Had 1 bad visit. But, they have went above and beyond to make things right. I am very pleased with the end results and will definitely use them in the future, if need be. Thank you!

Excellent service! - Junior_morales2

Excellent service!! ,best in all west texas!!,superfriendly service at his best!!you could not get better service !!😊

This dealership was easy to work with. - Anita Woody

This dealership was easy to work with. Very friendly and courteous. My salesman was awesome.

Urine poor customer service! They place you in voice mail... - Eyes Wide Open

Urine poor customer service! They place you in voice mail jail. No departments pick up a call. Must be nice to count profits and leave people wondering if this is Third Word outfit parading as an Auto Dealer.

Great Experience - Sportsman

I had a great experience buying a 2013 Ram from Barrett in sales and Isaac in finance. I came from Amarillo for a better deal. Truck Town's prices are very competitive and they let me use a loaner vehicle so they could inspect my new truck to make sure it was ready to hit the road. No hassle no hard sell. I tell everyone to go to Truck Town Lamessa.

Very frustrating experience. - DavidJames

Very frustrating experience. I emailed and called on a used bmw x6. Andrew the internet salesperson was great in the beginning. Car just came in so I was waiting for photos and a video since I was buying out of state . I sent them everything they needed, license , credit application. Saturday am Andrew sent me the video , I asked about shipping and he was talking with his manager . I agreed to handle the shipping myself. I told him I would take the car and was ready to give him a deposit while they did the paperwork. He said the finance manager would call me for my credit card in a couple of minutes . 45 minutes later he called and said they shipped the car to their BMW store . He would get it back and couldn’t take my deposit until he had the car back. After about 10 calls unanswered or returned and several emails they went dark. Andrew would not take my calls and didn’t have enough respect to even email me. Terrible customer service and a complete waste of my time. I would strongly recommend staying clear of trying to do business with a dealership that treats customers like this . Still no response after three days, they sold the car to someone else in the middle of me buying it . Lots of lies and a salesperson who has no integrity and lacks a back bone .

I recommend using Ernesto Ramirez as your sales... - Amandas04

I recommend using Ernesto Ramirez as your sales consultant! in my opinion the best! Gave me the best deal!! He answered all my questions, he also follows up with me all the way in Abilene!!

Worst experience of my life, wife bought an Escalade that - ?

Worst experience of my life, wife bought an Escalade that was presented to be 4x4 only for us to find out it wasn’t. Dealership refused to buy it back. I feel they took advantage of my wife’s lack of knowledge. The salesman Austin was told repeatedly that we had to have 4x4 to pull behind our RV.

Took my car in running bad. - lindadyess50

Took my car in running bad..low power..they diagnosed and installed a new catalytic converter $3700.When I picked up car would still barely run..I barely got it home..been told by 2 mechanics cat had nothing to do with it..ECM was diagnosed as bad..Wiesner just took a stab and replaced most expensive thing first..Nobody has responded to my emails for 5 months now..I totally feel cheated !!2012 Traverse was bought at Wiesner in 2019..Felt like they would be fair..Bad choice.When I was picking up mechanic basically said he had no idea what was wrong..So just replace something expensive!Been a Wiesner customer for 25+years 10+cars..old timers in Conroe treated us right!! I am now 74 years old and totally upside down with this unreliable car..

Tony Lopez, Jr. - kcsbob2

Tony Lopez, Jr. not only lied to us but didn’t give Tony Arredondo his commission for the sale of our 3rd new vehicle. Misled resale of our 21 Expedition by over $15,000! We will only be dealing with Tony Arredondo from now on!!!

Fraudulantly added Loyalty Advantage, AFAS Theft, and... - Old Lady

Fraudulantly added Loyalty Advantage, AFAS Theft, and Nitro Fill to my bill, at 299.00 ea. on my new Cadillac. They claimed they were things Cadillac Co. required. SURE! Will file theft on them!

All saleperson are friendly and helpful. I will recommend... - brianvan136

All saleperson are friendly and helpful. I will recommend Midland GMC to family and friends Best place to buy cars in west Texas,.please ask for Paulino or Daniel.

THESE ARE WORTH BUYING FROM PEOPLE AT THIS DEALERSHIP - PAMELAERINLE

THESE ARE WORTH BUYING FROM PEOPLE AT THIS DEALERSHIP

Very good to deal with. - ggwill

Very good to deal with. Austin was very good to work with. Highly recommend!! We will use them again. Dean in the office was great also !!

I had them put a battery in VSport, I was quote $175 on... - teamstephans

I had them put a battery in VSport, I was quote $175 on the phone, then charged $285 once I was there. Very dishonest , you have been warned.

Quintin did an absolutely awesome job from start to - Charles Manley

Quintin did an absolutely awesome job from start to finish with our Ford Expedition. I don’t usually like buying vehicles and he provided us the absolute best customer service and made the paperwork process seamless. I would recommend him to anyone!!!!

Corey Griffith sold us a used 2016 GMC Terrain. - IlkaandJohndye

Corey Griffith sold us a used 2016 GMC Terrain. Corey was very helpful, patient and listened to what we were looking for. Everyone at the dealership was very polite. Overall experience was very pleasant, and we would go back to buy a car. Thank you, Justin Lawrence, you were very kind!

NEW NAME NEW OWNER CHEVROLET GMC CORSICANA, GREAT NEW - ACW

NEW NAME NEW OWNER CHEVROLET GMC CORSICANA, GREAT NEW CHEVROLET GMC DEALER NOT THE SAME OLD HARD TO DO BUSINESS WITH. SO GLAD I MADE THE DRIVE AND MADE THE DEAL. SUPER EASY TO DO BUSINESS WITH NO GAMES NO xx EVERYTHING WAS UPFRONT

They had my car for 8 days and only fixed one of the 3... - Amos77833

They had my car for 8 days and only fixed one of the 3 issues and then charged me again to look at my car

I was very happy with my experiance at this dealership.... - jwmchamp

I was very happy with my experiance at this dealership. Everything about the experiance was wonderful and I would highly recommend using this dealership when considering the purchase of a new or used vehichle.

This dealership went above and beyond for me. I had been... - jessica.smith.3591267

This dealership went above and beyond for me. I had been treated rudely and puchy at other dealerships and a friend of mine knew a guy named "Jason" that worked here, so we came in and spoke with him about what I was looking for but unfortunately their current cars were over my price limit. However, Jason took our number and said he would call if he found anything for us and would keep an eye out. Well, no more than 20 mins later he called us and let us know He found me a 2010 Toyota Camry, and it was very fairly priced and very good car. It was a coworkers fathers car he didnt really have for sale before, but to try and give me what I was looking for, offered it to me. Now if that is not going above and beyound I dont know what is! I didnt not end up purchasing the car as it was still over my comfortable monthly payment range but I just wanted to share with everyone how impressed I was with this dealership and how hard they worked to give me what I was looking for.

Very accommodating and helpful. - Kathy

Very accommodating and helpful. Friendly, professional. Ver well taken care of. Excellent in every aspect of customer service. Every visit is a delightful experience

Nice, friendly service, quick - GrandAndRed

Always enjoy going to a place of business when greeted with a smile, and the next thing I know, paper work is ready and I am on my way; Inspection sticker paperwork complete; now to the next step!

Service Department - Tommy

I was traveling to Austin, and my 2007 Saturn ion, had failed to shift into high gear. After they had looked at it, I was told it would cost 500.00 to 600.00. When to pick it up, over 900.00. The had my cell, should have called me, if it was going to be more than I was quoted. Was told it would have cost no more than 500.00 at the chev. Dealership in Plainview.

The dealership had the car pictured on their website in - jjmanzano

The dealership had the car pictured on their website in stock. I paid about $100 under MSRP (price per Toyota website data).