159 Texas Buick Dealers

What a pleasant experience. - Jeff.dunklin

What a pleasant experience. Sara was as good a salesperson as I ever dealt with, friendly, knowledgeable and thorough. She knew the pickup inside and out made sure I was comfortable with it before I drove off the lot. Shaun, in service, made sure I knew all I needed to about diesels, since I hadn’t driven one in quite some time. And Corbin did not try to up sell me at closing, very refreshing. I recommend this team to everyone in the market for a GMC.

Your Service Department continues to surpass my - C. Greene

Your Service Department continues to surpass my expectations!! Tim Carrey, and all the Service Advisors, are always quick to greet customers........Tim is very knowledgeable and thorough. Your staff makes the need for vehicle service/maintenance a less painful experience!

To begin with the car had to be towed to the Dealership a - mccraryr

To begin with the car had to be towed to the Dealership a 2nd. time. 8 days to repair my car & they don't offer loaners, nor did they tell me that I could get a rental & be reimbursed for it. This car is still under warranty, so far it has had 2 batteries replaced, 2 Fuel pumps replaced, multiple trips to get the rear camera repaired. Plus I paid to have the original tires replaced which were defective. I called GM to complain & see if they could help. The answer was they would get back to me in 3 days. The GM rep. that called me back mentioned that the Service Manager said that they had trouble contacting me to let me know the car was ready. I offered to show her the phone call log on my phone so that she could see that that was just not right. Buying the car was a pleasurable experience. My dealings with service have been just the opposite. I will say that Nick tried his best and was easy to deal with.

It was my first time dealing with Classic, but it won’t - corky

It was my first time dealing with Classic, but it won’t be my last. Both AJs were professional and responsive. Except customer service

I needed several repairs on my truck and had discussed - ldavis752

I needed several repairs on my truck and had discussed with Megan earlier. She got my truck right in and completed the work in one day.

Exceptional Customer Service…Mr. - elchief48

Exceptional Customer Service…Mr. Rex Reynolds “Professionalism” was “Best of the Best”; along with Jesse, the Maintenance Technician and the Female Service Advisor who thanked me before I left the Department. Wish I could remember her name. True Dedicated Service Personnel

Super easy, low stress experience. - JS

Super easy, low stress experience. They had the exact model and color I was looking for!

Bubba Alvarez listened to my vehicle needs. - sstartz

Bubba Alvarez listened to my vehicle needs. He identified vehicles on the lot that meet the specifications. He explained all components of the trade in and sales transaction. He was patient and friendly. His focus was on client needs and client expectations.

Trey was great to work with. - Nikki

Trey was great to work with. He provided all the information we requested promptly. The car buying process was quick and painless.

John Thurlow and Will Clowe were extraordinarily helpful - Ted Ray & Janet Coleman

John Thurlow and Will Clowe were extraordinarily helpful in getting us into our new car. We can't thank them enough, for the time and effort they gave us to make sure we knew how to enjoy our new car.

Wilson was very helpful, informative and prompt with all - Steelerfan3396420

Wilson was very helpful, informative and prompt with all my questions, This experience was really good!

Was greeted well very attentive to my needs. - Firedogfbfd

Was greeted well very attentive to my needs. Waiting time and service was quick and delivered in a timely manner.

Alex Rivera was the best! - Samanthanicole3489

Alex Rivera was the best! I told him exactly what I wanted & the next day I drove away in my dream car. He then sold my husband his dream truck the day after. Highly recommend!

Service was very quick and super efficient. - J Z

Service was very quick and super efficient. Felipe Sorto was a friendly and courteous service advisor.

Great experience with dealership and salesperson. - Greg

Great experience with dealership and salesperson. Explained the differences between the vehicles we were looking at.

Great service department. - servicebdc0

Great service department. They greeted me right way and explained everything in detail to me. Josh and Bianca were very approachable and didn't hesitate to answer any questions I had.

made on line appointment with service. - scottvanderhei

made on line appointment with service.Angelica could not find the special I SIGNED UP FOR AND GOT VERY RUDE. said I had to show her, tried to get me to agree to an oil change.said I HAD TO SHOW HER, didn't even try to find it even though it was listed on their web site and I had checked the box to get it

Dealership was great and very friendly. - robertchenoweth

Dealership was great and very friendly. Will recommend to all friends and family. Thank you for the great service.

My service experience was GREAT ! - Earnest.Clemons

My service experience was GREAT !! I arrived a little before my appointment time but the service was fast !! I loved it !

All the folks in the service department were actually - alexander2637

All the folks in the service department were actually amazing. I primarily was working with Kim L, while my truck was being worked on, but have talked to the other gentlemen in her absence, all very helpful and professional. Even the ladies that schedule rides to and from my residents were determined and successful finding me a ride home, even though my address didn't pull up due to being a new street. Definitely happy I bought my truck from Patriot and super thankful for their dedication and commitment to providing great customer service.

The service department did an excellent job! - john.harrison

The service department did an excellent job! Erica was very professional and got they work done in a timely manner even though they were very busy. I am very happy with them.

Steve Porter is a great salesman going above and beyond - meldatkin

Steve Porter is a great salesman going above and beyond for his customers. He is knowledgeable, attentive, and great to work with.

Awesome service done everything I wanted and was above my - beccyr44

Awesome service done everything I wanted and was above my expectations , just a great bunch of people

Excellent service and attention from the staff, they have - jcalderon

Excellent service and attention from the staff, they have fast service and a variety of vehicles, congratulations

LIAR'S and SCAMER'S, don't do business with this - TheGame69

LIAR'S and SCAMER'S, don't do business with this dealership unless you looking to get scamed and be lied to, if you want you can read my full review of Gateway Buick on Google.

avoid unless you have unlimited time , everyone moves at - eakinjr1

avoid unless you have unlimited time , everyone moves at a snails pace ,techs seem unconcerned

Do not do business with these people. - jeffhals23

Do not do business with these people. I spent 10 days or so back and forth negotiating the price of a used car with them over the phone (out of town buyer). We finally agreed on a price, and they told me they would send me the paperwork the next morning to sign. When I followed up the next morning after not hearing from them, I was told they sold the vehicle after agreeing to a deal with me. The agreed upon price with me was only $400 below their current asking price, so they basically sold the car out from under me for maybe an additional $400. I understand we did not have anything signed, but it just shows you their word means nothing. Just know that as an out of town buyer, whatever agreement you may have with them doesn’t mean anything unless you’ve signed the papers you’re at their mercy to send to you. They will sell a car out from under you if someone walks in the dealership and wants to pay just a little bit more. I will never know for sure, but it is even possible they used my agreed upon number as leverage to get the next customer to pay more for the car. It is honestly just a sad way of doing business, but that’s apparently who these people are.

They practically gave the vehicle to me. - ttiratto

They practically gave the vehicle to me. I never got such a great deal. This vehicle drives like a dream and real low interest

Very satisfied with Sales and service! If anybody is... - Boom

Very satisfied with Sales and service! If anybody is looking for great service please give Neessen automotive a call for all your sells needs and Service needs!

Fine people. - Barry

Fine people. Nice, fast,friendly. They know their business. Always positive experience. I'm very fortunate to have them in my circle of trust.