156 Texas Buick Dealers

It was my first time dealing with Classic, but it won’t - corky

It was my first time dealing with Classic, but it won’t be my last. Both AJs were professional and responsive. Except customer service

Ok service Thanks for being a good service. - cherryldavis21

Ok service Thanks for being a good service. Will return soon for more work. Thanks

Great at communication. - Big mike

Great at communication. They gave me updates as my vehicle progressed through the repair process.

To begin with the car had to be towed to the Dealership a - mccraryr

To begin with the car had to be towed to the Dealership a 2nd. time. 8 days to repair my car & they don't offer loaners, nor did they tell me that I could get a rental & be reimbursed for it. This car is still under warranty, so far it has had 2 batteries replaced, 2 Fuel pumps replaced, multiple trips to get the rear camera repaired. Plus I paid to have the original tires replaced which were defective. I called GM to complain & see if they could help. The answer was they would get back to me in 3 days. The GM rep. that called me back mentioned that the Service Manager said that they had trouble contacting me to let me know the car was ready. I offered to show her the phone call log on my phone so that she could see that that was just not right. Buying the car was a pleasurable experience. My dealings with service have been just the opposite. I will say that Nick tried his best and was easy to deal with.

Best experience I ever had with a car dealership. - crwaycaster

Best experience I ever had with a car dealership. Beck and Masten GMC honored the advertised internet price and gave me a good KBB price on my trade-in. No haggle, no hassle, no trying to sell me “extras” I didn’t want. I highly recommend this dealership.

Super easy, low stress experience. - JS

Super easy, low stress experience. They had the exact model and color I was looking for!

Great experience from the time I inquired about the truck - sfoster6987

Great experience from the time I inquired about the truck online all the way until I drove it off the lot, John & the finance team was super easy to work with, explained all they had to offer with my purchase with no pressure to purchase, truck was ready when I arrived from out of state to pick it up, Deal was very easy and quick, Spent more time with John learning about the technology that the truck had to offer than actually buying it, and I've been contacted several times after the purchase to ensure i was satisfied and answer my questions about the Technology, Onstar & the My GMC app, great experience & did i mention a great deal making it worth my time to travel out of state to make the purchase! Thanks Guys for a awesome buying experience!!

My Acadia was completed within 1 day as promised. - Toni Trombley

My Acadia was completed within 1 day as promised. Excellent service alaround. Very professional and very diligent.

Between the salesman and finance department they made - Wkbgunn

Between the salesman and finance department they made this purchase the easiest I’ve ever experienced. They even delivered the vehicle to me.

Trevor was the best! - Clvalrie66

Trevor was the best!!!! He was patient, kind and very professional. Everything was done in a timely manner.

Customer oriented, service oriented, always trying to - durwoodkeeton

Customer oriented, service oriented, always trying to help. Over the years I have purchased 2 used vehicles & 4 new trucks from them. Consistently helped me with whatever my needs are.

Alex Rivera was the best! - Samanthanicole3489

Alex Rivera was the best! I told him exactly what I wanted & the next day I drove away in my dream car. He then sold my husband his dream truck the day after. Highly recommend!

Need to pay attention to detail, and not caused more - mrblaineway

Need to pay attention to detail, and not caused more issues and damage to vehicles

Great service, Edgar was knowledgeable about the recall - janhamann26

Great service, Edgar was knowledgeable about the recall issues. He made me feel welcomed. Will use Legacy again!

Great experience with dealership and salesperson. - Greg

Great experience with dealership and salesperson. Explained the differences between the vehicles we were looking at.

made on line appointment with service. - scottvanderhei

made on line appointment with service.Angelica could not find the special I SIGNED UP FOR AND GOT VERY RUDE. said I had to show her, tried to get me to agree to an oil change.said I HAD TO SHOW HER, didn't even try to find it even though it was listed on their web site and I had checked the box to get it

The service was great! - Steve

The service was great! Was having issues with my Sierra starting. Turns out it was a bad battery. So they replaced the battery and while my truck was there I had them change the oil. They had me fixed up and on the road in a short time.

My sales guy was Chris, he was very nice and - Kwoody17

My sales guy was Chris, he was very nice and professional. We got the sale done in a timely manner.

The service department did an excellent job! - john.harrison

The service department did an excellent job! Erica was very professional and got they work done in a timely manner even though they were very busy. I am very happy with them.

Steve Porter is a great salesman going above and beyond - meldatkin

Steve Porter is a great salesman going above and beyond for his customers. He is knowledgeable, attentive, and great to work with.

Great experience. - Mg0684

Great experience. Dealer is very easy to work with and very fair. We were very pleased with the price and the trade. Customer service was terrific. They were ready for us when we showed up with no surprises. You will be treated well here. We will buy here again!

Great service department. - servicebdc0

Great service department. They greeted me right way and explained everything in detail to me. Josh and Bianca were very approachable and didn't hesitate to answer any questions I had.

Loved the attention and help they provided me with in - Blopez011421

Loved the attention and help they provided me with in getting my family the car and payment we were seeking for!

avoid unless you have unlimited time , everyone moves at - eakinjr1

avoid unless you have unlimited time , everyone moves at a snails pace ,techs seem unconcerned

Do not do business with these people. - jeffhals23

Do not do business with these people. I spent 10 days or so back and forth negotiating the price of a used car with them over the phone (out of town buyer). We finally agreed on a price, and they told me they would send me the paperwork the next morning to sign. When I followed up the next morning after not hearing from them, I was told they sold the vehicle after agreeing to a deal with me. The agreed upon price with me was only $400 below their current asking price, so they basically sold the car out from under me for maybe an additional $400. I understand we did not have anything signed, but it just shows you their word means nothing. Just know that as an out of town buyer, whatever agreement you may have with them doesn’t mean anything unless you’ve signed the papers you’re at their mercy to send to you. They will sell a car out from under you if someone walks in the dealership and wants to pay just a little bit more. I will never know for sure, but it is even possible they used my agreed upon number as leverage to get the next customer to pay more for the car. It is honestly just a sad way of doing business, but that’s apparently who these people are.

They practically gave the vehicle to me. - ttiratto

They practically gave the vehicle to me. I never got such a great deal. This vehicle drives like a dream and real low interest

Very satisfied with Sales and service! If anybody is... - Boom

Very satisfied with Sales and service! If anybody is looking for great service please give Neessen automotive a call for all your sells needs and Service needs!

Fine people. - Barry

Fine people. Nice, fast,friendly. They know their business. Always positive experience. I'm very fortunate to have them in my circle of trust.

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

Excellent service! - Junior_morales2

Excellent service!! ,best in all west texas!!,superfriendly service at his best!!you could not get better service !!😊