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Big Star Buick GMC
Baytown, TX
609 Reviews
THANK YOU FOR CHOOSING BAYTOWN GMC BUICK
The team at Baytown GMC Buick would like to welcome you to our dealership in Baytown, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Baytown, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Baytown count on the high-quality vehicles and services found at Baytown GMC Buick, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 609 reviews
Verified Customer
Helpful May 20, 2024
Great Service and very helpful every step of the way! The process was seamless and we understood everything. The process was seamless and we understood everything. More
by samantha vazquez
Employees Worked With
May 20, 2024
I have had my service done at Big Star from when I first bought my truck in 2017. It is service from people like Victoria is why I continue to go there. Thank you, Victoria! bought my truck in 2017. It is service from people like Victoria is why I continue to go there. Thank you, Victoria! More
by TexasGen20T
Employees Worked With
Victoria Villarrea - Service Advisor
May 20, 2024
Vincent was straight forward and made sure everything was taken care of as we had negotiated taken care of as we had negotiated More
by jbadlissi
Employees Worked With
May 18, 2024
Unbelievable experience from a service and options perspective! Go see Damon and Houston they will take care if you! perspective! Go see Damon and Houston they will take care if you! More
by sehamscarson
May 18, 2024
Definitely would not recommend this service department! ! Poor customer service and lack of communication skills. Service mechanic error noted. ! Poor customer service and lack of communication skills. Service mechanic error noted. More
by LUISAARAUJO
Employees Worked With
Kindra Southern and Victoria Villareal
May 17, 2024
I was not pleased with this visit. I paid in full for 3 oil change service, vehicle wash and rotate tires future visits. Vehicle was not washed, a muddy paper mat was left in vehicl I paid in full for 3 oil change service, vehicle wash and rotate tires future visits. Vehicle was not washed, a muddy paper mat was left in vehicle driver side, right back tire was at 37 - left back tire was at 36 - two front tires was at 35 pressure. Not sure if my tires was rotated or other services done. The oil gauge did state it was at 100% and no longer needing servicing. This is the first time receiving half done service from Big Star Buick. I don't know why. More
by BULK0229
Employees Worked With
Omitting this
May 15, 2024
I can't say enough about how nice it was working with Brandon Miranda. He was patient, and kept a smile the whole time. And he never once gave off the vibe that the most important thing was making the Brandon Miranda. He was patient, and kept a smile the whole time. And he never once gave off the vibe that the most important thing was making the sale. I live in Spring, but the drive to Baytown was well worth the experience I had. More
by cherylb811
Employees Worked With
Brandon Miranda
