637 Tennessee Used Car Dealers

NEVER BUY A VEHICLE FROM THESE DEALERSHIPS! - Chadhelton79

NEVER BUY A VEHICLE FROM THESE DEALERSHIPS! AFTER DRIVING MY CAR LESS THAN 2000 MILES I PAID $7,000 in Repair Fees!!!! These sister owned Dodge dealerships are ran by absolute crooks, that only care about you until the deal is done. Before legally owning my vehicle I reported issues to the radio, motor, and clutch. I was told by a previous GM not to worry, that they would take care of these issues. I finished all paperwork, and was completely ignored after. I made multiple attempts by phone and in person. Only to be ignored and treated like trash. I’ve never been more disrespected in my life. I was told that since I signed an “ As is no Warranty” document. They didn’t have to do anything. Even though this agreement was discussed before I legally owned the vehicle. Later I was told that the previous GM was fired for making dishonest deals and broken promises. Even with this all in mind, they still did nothing. Later I was told that they would fix only the radio, if I signed a new document. This document said in short, that by signing they would fix the radio at no charge to me. But would free them from all reported issues with the motor and transmission. I told the CFO that this was a “ Bait and Switch” method. And he smilingly agreed in an arrogant manner. I obviously did not sign and they did not fix the radio. It was even said by one of their own lead mechanics that my vehicle should have never been sold and should’ve been sent to auction. And also that they don’t even have the proper equipment to service my vehicle. In short, purchasing this car from them has been an absolute nightmare. I hope and pray so many of you read this and take your business elsewhere. So you won’t be treated with the same disrespect, by these disgusting people.After being without a car for months and it being in the shop for weeks, I paid almost $7000 in repairs. I was completely railroaded and treated like I was nothing. And was talked to as if I was less than. I will always let others I meet hear about my experience, in hopes they stay away from there. And don’t make the same mistake that’s costing me over $50,000

It is very neat and polite experience they did everything - l.hussong

It is very neat and polite experience they did everything I ask for them to check

Stan the man was super friendly! - jake.s.smith99

Stan the man was super friendly! Great with kids! Very professional, knowledgeable, and great to work with!

This dealership & Jason went out of their way to help us - slmccarthy55

This dealership & Jason went out of their way to help us today when we had a tire rim issue on our way back to Chicago from Naples, FL. We went to two other businesses to get help but Chevrolet of Murfreesboro-Jason-we’re the only ones who were willing to get us back on the road safely. Thank you so much!

Our buying experience could have not been better. - ssyoung29

Our buying experience could have not been better. Chuck Hunt made the buying experience go so smoothly. Hannah was great with the paper work and having our car spotless and ready for the road with a full tank of gas. We will most definitely be back

All I can say is AMAZING service! - kbailey2456

All I can say is AMAZING service!! Great job! Your service team is phenomenal! After a very disappointing experience with another dealership, we brought our SUV to Express Chevrolet GMC. Beginning to end, the experience was exceptional. They have earned our business. WAY TO GO!!

Always helpful ,friendly personnel willing to help you - Rhonda Thornton

Always helpful ,friendly personnel willing to help you and fast. Available for any questions you may have.

We recently bought a 2022 Honda Pilot from this dealer. - jamesjohnston74

We recently bought a 2022 Honda Pilot from this dealer. Our experience was wonderful especially compared to our experience with the Toyota dealer. The sales people at Gallatin Honda were patient and professional. They bent over backwards to provide for us a very good deal. We are very satisfied and would recommend them to everyone.

Quick and friendly contact. - tandyburnam

Quick and friendly contact. No pressure into using their financing. Richard Was my salesperson and it was great working with him.

Both Troy and Owen were very patient with the questions. - klbarnett477

Both Troy and Owen were very patient with the questions. I presented to them as a prospective buyer. Had a great experience purchasing a vehicle from them on a Sunday evening.

Chris Brickey took amazing care of me and did an awesome - aaronlong09

Chris Brickey took amazing care of me and did an awesome job! Great customer service! I also got a ride with the shuttle van to my office while my car was being worked on and the shuttle driver was super nice as always also!

Scheduled an appointment for an oil change which turned - Outraged

Scheduled an appointment for an oil change which turned out to take about three hours and $150.00. I mean really, how long does an oil change take? Maybe 20-30 minutes and the cost certainly not what they charge. Oh and by the way if you don't happen to have several hundred dollars in cash with you and you pay by credit card they will charge you a 3% processing fee. So if your Hyundai needs an oil change and you value your time and money, go elsewhere. I will never make the mistake of going to Hallmark Hyundai ever again.

Daniel and Chris were so amazing! - Shadricka86

Daniel and Chris were so amazing! They knew the situation I was in and they helped me to the best of their ability. I can honestly say I will definitely continue to come purchase cars here with these guys! They made my first time making payments on a car easy and extremely affordable for my family of 7. This place deserves more than 5 stars!!! Thank you guys for everything!

Great service. - cobrafun71

Great service. Special shout out to Otto in Service who was our hero for helping us while we were on vacation. Thanks Otto. You're the best

Great buying experience. - MynameJeff

Great buying experience. Go see Haley for a simple, straight forward process. They made buying a car easy!

Greatest car buying experience ever! - Arthurgribble

Greatest car buying experience ever! Salesman and Finance guys were great! Would recommend to anyone.

Terrible dealership, avoid at all costs. - nick63

Terrible dealership, avoid at all costs. I have been waiting for 2 months for a shock absorber for my truck that should be covered under warranty. I filled out the review they sent me and the manager responded asking me for my contact information. I sent it and he never made any attempt to call me, been 3 weeks now. Looks like it is bad from the top down. I will never go back there I will make the drive to Columbia its a much better dealership. I bought my truck from Columbia because of how bad Beaman was. I thought maybe they could handle a shock absorber I guess I was wrong.

I took my vehicle in to Landers Cadillac of Memphis due - Monica Kegler

I took my vehicle in to Landers Cadillac of Memphis due to a loss in pressure. Although pressure wasn't at full capacity, it continued to crank. I took it in the very next day after losing pressure. I was advised that their computer couldn't provide a diagnosis and that they needed to tear down the motor. Upon SUPPOSEDLY tearing it down, I was advised that I needed a motor and they quoted me over $18,000. They scammed me out of $2900 for diagnosing my vehicle and it was misdiagnosed. They claimed to have "torn the motor down" to identify the problem. Upon the supposed tear down, they claimed to have found metal shavings in the motor. I took my vehicle in running and had to have a tow truck to pick it up. It was taken to a certified GM mechanic and repaired within a day. He verified within a matter of minutes upon it being dropped off that the motor, in fact, had not been torn down, it ABSOLUTELY didn't need to be replaced, that there was ZERO metal shavings anywhere, and described the oil as being beautiful. Cadillac claimed that their system couldn't provide a diagnosis thus, the tear down. The certified GM mechanic that did the repairs advised that his system pointed to the problem IMMEDIATELY which advised to replace cylinder 4. He did the repairs and now my vehicle is running PERFECTLY with the SAME motor, no replacement. I contacted the service director, Bryant Ward, at Cadillac who advised me that my vehicle needed to be and HAD BEEN torn down to advise that they lied to me and scammed me out of $2900, he's yet to return my call. Since purchasing my vehicle in 2020, Landers Cadillac of Memphis is the ONLY place that EVER provided ANY and ALL services. To be treated the way I've been treated is HEARTBREAKING. To think I trusted them and BELIEVED I needed a new motor is HEART WRENCHING. Mr. Ward LITERALLY quoted me over $18,000 for a new motor when ALL they did was take the top off of a cam shaft. They NEVER did a tear down or so much as a diagnosis. How can you scam someone to this extent and sleep well at night? Words can't explain my frustration and mental anguish. DO NOT TAKE THEIR WORD when it comes to needing major OR minor repairs. They're providing illegal practices and scamming people out of THOUSANDS of dollars. PLEASE BEWARE!!!

My wife and I traded in our Rav4 for another pre-owned - Bold Writer

My wife and I traded in our Rav4 for another pre-owned vehicle, and our experience could not have been better. The salesman who served us, Stuart Peeler, was helpful and honest, and the service department was excellent. The dealership went above and beyond to make sure we were well cared for.

Best dealership around with immaculate service and - KTR

Best dealership around with immaculate service and amazing employees. I worked with Bri to buy my 2020 Lexus RC and she was on the ball! She never lacked a smile on her face, while demonstrating exceptional professionalism. I highly recommend this dealership, but even more so I recommend buying from Bri!

Made contact over the phone about a uses car and they - Jamesharp657

Made contact over the phone about a uses car and they went out of their way to answer all questions I had and made my decision a lot easier

Had an appt for Wednesday. - Jnhardacre85

Had an appt for Wednesday. They took 7 days to diagnose it. Got a call saying warranty won’t cover repair, wanted to charge me 2400+ tax to repair. Contacted local repair guy 400$. They don’t communicate well. They are way over priced. Called multiple times and left msg for a call back never got call back. Won’t go here again

Robbie Crowder is a "Top Of The Line" Salesman. Thought... - lasko44

Robbie Crowder is a "Top Of The Line" Salesman. Thought it was gonna be hard from "out of state" (Georgia) but this Tennessee Vol Fan made it too easy. once we found the vehicle we wanted..all we had to do is make the drive...(we chose to do that) and he did everything else from online paperwork to emailing and texting everything we needed. No pushy sales talk...any of that... EVERYTHING was up to us moving forward. He's just a Great Person!! Once we got there, everything was ready....vehicle was CLEAN....fluid levels correct..and ready to drive back to GA. Just couldn't ask for any better experience than that. Tremendously Great Experience!!!!

Christian De Marino was pleasant, patient, and very - George

Christian De Marino was pleasant, patient, and very efficient in finding the right car for us. I had a great experience from talking to sales to signing my paperwork. All questions were answered, and they were very courteous and professional. BUBBA Parham in Finance worked hard to get the best deal available. I highly recommend this dealer to all.

They called me in for the third time to make a trade and - timsoreal1968

They called me in for the third time to make a trade and they lied

Second time around! - ammishas86

Second time around!! And Ismail delivers every time !! I will recommend everyone, if you looking for a great vehicle please go check him out!!!

Derrick was awesome. - murdoch

Derrick was awesome. Did a great job of explaining everything. Just did not have the vehicle I wanted.

Neal Williams was extremely polite and helpful. - Jtpropinnovations

Neal Williams was extremely polite and helpful. Extremely enjoyable to do business with in the service department. Thanks again Neal Jamie farmer

Mr. Go To! - randy44

Matt was fantastic. I'd been in the market and knew what I wanted. He was upfront on how Wholesale worked and was very helpful making the process easy and painless. And even when I was unsure, he offered to keep me posted if another party was interested. I never felt pressured. My new truck is a definite upgrade from what I had and I love it. I'd buy from him again.

Very helpful and polite. - crop.trick_08

Very helpful and polite. Great customer service. Mark Blake was great! And they have snacks while you wait!