CarMax
Knoxville, TN
Filter Reviews By Type
Showing 27 reviews
I was very pleased with my experience at car max and my sales person Shana Love was very professional and easy to work with ...Joy Renee Long sales person Shana Love was very professional and easy to work with ...Joy Renee Long More
This was my first experience in 1) choosing a car, 2) dealing with the details, and 3) actually buying the car. In the past my husband (now deceased) always took care of these things. dealing with the details, and 3) actually buying the car. In the past my husband (now deceased) always took care of these things. More
My experience with Carmax was unlike any car dealership. I was not pressured into buying a car and the sale transaction was relatively easy. Thanks Norm in Sales and Charles in Services! I was not pressured into buying a car and the sale transaction was relatively easy. Thanks Norm in Sales and Charles in Services! More
Great experience. Quick, easy, well priced. I used to hate buying cars from dealers. The whole haggle experience took all day. This was so straight forward. They paid Quick, easy, well priced. I used to hate buying cars from dealers. The whole haggle experience took all day. This was so straight forward. They paid me well for my cars and I love my new purchase. More
Customer Service has declined a lot since our last purchase. The car I purchased had issues since I purchased and the service was not up to standards and cost me valuable time, stress, and money. Was purchase. The car I purchased had issues since I purchased and the service was not up to standards and cost me valuable time, stress, and money. Was billed $83 to refuel the rental car. Was not aware and would not have done a rental if that was the case. Had to return the car, buy a new one at higher payments. Did not care! More
I had heard good reviews about Bill Driscoll and I called him regarding trading in my car and truck for a newer vehicle. I found Bill to be knowledgeable and friendly. He answered all my questions and concer him regarding trading in my car and truck for a newer vehicle. I found Bill to be knowledgeable and friendly. He answered all my questions and concerns. I would recommend both Bill and this CarMax dealership to anyone. More

