8 South Carolina Mercedes-Benz Dealers

Dealership is an awesome company they are professional - Dowright1265

Dealership is an awesome company they are professional and knowledgeable about the vehicles. Along with courtesy, I would recommend them and we use them in the future. Thanks again for your service.

Love my new to me Jeep! - mshell0124

Love my new to me Jeep! Zino was excellent and responsive, Sonata was also very helpful. Highly recommend!

Valerie was amazing. - Tschaffercharleston

Valerie was amazing. She was patient and showed us all the vehicles we requested to see.

Best car buying experience I’ve ever had! - S123

Best car buying experience I’ve ever had! Staff was over and beyond my expectations!!

Michael Sciafani was my salesperson and I can't say - logometerman

Michael Sciafani was my salesperson and I can't say enough about his knowledge and professionalism. I went to the dealership just trying to get my feet wet as far as Mercedes were concerned. I find all of the model numbers a little confusing due to the fact that I never really looked into the brand at all, and there are a lot of models to choose. Mike did a fantastic job making my wife and I comfortable and the rest is history. the speed of the transaction prevented me from getting cold feet, but I am glad it happened that way. Thank You Mike for being great at your profession.

On Saturday, October 12th my GLK 350 light came on - ella.james

On Saturday, October 12th my GLK 350 light came on displaying EBD Inoperative See Operator’s Manual. I scheduled an appt online with Mercedes of Florence for Monday October 14, 2024 at 10:30am. When I arrived, Jay was nice and checked me in and told me to have a seat while they serviced my car. I sat in the waiting area for approximately 4 hours and Jay came out about 2:00 pm to inform me they could not identify the problem and thought maybe I was in a flood, absolutely false, my car was in my garage and there was no rain much less a flood. It seemed to be warm in the waiting area and was told by Jay that “oh yeah the air conditioner’s not working”. There was a kind, attractive and tall lady that came to me and said, would you like to move to another waiting area because it is warm in here with the air conditioner not working, so I moved to another waiting area. Jay Finally came to where I was relocated and said, they found the problem, but we are not able to repair it because the part that is needed is not in stock, so we have to order it and it would be estimate cost $2,000.00 plus and you would have to prepay today so we can order it. I stated “it is 3:00pm and I have been here on a scheduled appt since 10:30am (Arrived at 10:00am) you are unable to fix the problem, I have to travel back home to Sumter SC with the light still displayed indicating that there is a problem, and you inform me, we need you to prepay for the part before we can order it and then, when it comes, we will contact you.” I graciously did. Well today is Sunday November 3, 2024 and I have been cautiously driving my car back and forth to work until this morning, I was going to church and it would not start then the lights went out and the car would not start. Here it is the beginning of the 4th week, I have not received a call or any communication or any update from Jay as to the arrival of the part I prepaid for and my car is not starting or operable. I have to work in the morning, and I am so stressed!