8 South Carolina Mercedes-Benz Dealers

Hampton did a stellar job working with me. - alpiner7

Hampton did a stellar job working with me. My only gripe was the trade allowance for my car, was hoping for a higher number.

As soon as pulled in I was greeted right away by a young - wyjacobs

As soon as pulled in I was greeted right away by a young man that was very energetic and polite. I love the addition of the puzzle on the table in the waiting area to occupy the time while waiting. Sarah was very pleasant as always and made sure to find someone who could take me to an appointment I had. Overall a great experience except the cost. Lol.

Mike Sclafani and his team did a phenomenal job of - whatchjr

Mike Sclafani and his team did a phenomenal job of connecting us to the right vehicle

Angi and the team were amazing start to finish and made - terrym326

Angi and the team were amazing start to finish and made me feel at ease in a stressful situation. A++++ dealership

The salesperson was great BUT watch out for the - evanderlw1

The salesperson was great BUT watch out for the financing, did not explain the payment package, spend 80 % of the time try to upsell you on products. I never received the payment package, ask them to contact the financing company for me but they said its out of there control?

On Saturday, October 12th my GLK 350 light came on - ella.james

On Saturday, October 12th my GLK 350 light came on displaying EBD Inoperative See Operator’s Manual. I scheduled an appt online with Mercedes of Florence for Monday October 14, 2024 at 10:30am. When I arrived, Jay was nice and checked me in and told me to have a seat while they serviced my car. I sat in the waiting area for approximately 4 hours and Jay came out about 2:00 pm to inform me they could not identify the problem and thought maybe I was in a flood, absolutely false, my car was in my garage and there was no rain much less a flood. It seemed to be warm in the waiting area and was told by Jay that “oh yeah the air conditioner’s not working”. There was a kind, attractive and tall lady that came to me and said, would you like to move to another waiting area because it is warm in here with the air conditioner not working, so I moved to another waiting area. Jay Finally came to where I was relocated and said, they found the problem, but we are not able to repair it because the part that is needed is not in stock, so we have to order it and it would be estimate cost $2,000.00 plus and you would have to prepay today so we can order it. I stated “it is 3:00pm and I have been here on a scheduled appt since 10:30am (Arrived at 10:00am) you are unable to fix the problem, I have to travel back home to Sumter SC with the light still displayed indicating that there is a problem, and you inform me, we need you to prepay for the part before we can order it and then, when it comes, we will contact you.” I graciously did. Well today is Sunday November 3, 2024 and I have been cautiously driving my car back and forth to work until this morning, I was going to church and it would not start then the lights went out and the car would not start. Here it is the beginning of the 4th week, I have not received a call or any communication or any update from Jay as to the arrival of the part I prepaid for and my car is not starting or operable. I have to work in the morning, and I am so stressed!

Best car buying experience I’ve ever had! - S123

Best car buying experience I’ve ever had! Staff was over and beyond my expectations!!