1,542 Pennsylvania Used Car Dealers

I purchased a used 2023 Honda Civic from this dealer. - afine6266

I purchased a used 2023 Honda Civic from this dealer. I was not informed until all the sales paperwork was signed that there was only one FOB for the car. I was resigned to paying for a duplicate, but attempts by a locksmith and my local Honda dealer to make one were unsuccessful due to something interfering with access to the module that controls the FOB. Koch did offer to have their service staff try to pinpoint the problem, but after a feeble attempt, that indicated they couldn't find any issues. I returned to my Honda dealer, who after 3 hours of troubleshooting, and $600 of labor cost, discovered stereo wiring, installed by the previous owners, was interfering with the cars electrical system. This was on top of the $250 to buy a FOB and have it programed. Several attempts to have Koch reimburse me for the labor cost I incurred fell on deaf ears. Obviously, they don't stand behind their vehicles, or honor their 30 day warranty on used vehicles. Buyers beware!

I visited several dealership and felt more comfortable - Donnellmartin

I visited several dealership and felt more comfortable with Matt Blatt. My rep was very personable and wanting to make sure they fulfill my needs and wants in a vehicle.

Professional, knowledgeable, efficient and enjoy their - Walking 0325

Professional, knowledgeable, efficient and enjoy their job. Respects the buyer which I found impressive. Highly recommed them.

I bought a 2017 jeep wrangler less than two weeks ago - Ethan

I bought a 2017 jeep wrangler less than two weeks ago with a 1000 mile warranty which is basic for a used car. Two days ago I noticed the jeep making odd noises and pulling to the side. When I looked at it the driver side front brakes were completely eaten away and the caliper was seized. When I contacted the dealership they told me they only cover the power train and will not fix the brake issue. I do not feel that a car I bought less then 2 weeks ago should have broken already and then the dealership not honor any kind of warranty. I will not buy another car from them again.

Outstanding service always done accurately never had to - Ed spess

Outstanding service always done accurately never had to go back for something not done correctly my telluride is always returned clean and finger print free the service advisors are always on point !!

Drove an hour to test an SUV. - Jefcor19

Drove an hour to test an SUV. Doug gave me the keys and told me to take my time... I ultimately chose to stay with my car (I guess I'm not an SUV guy) he was the same jovial nice guy to me amd totally understood and respected my opinion. No pressure here, tne guy who looked at my car as a possible trade gave me my key back amd said ur car is really nice and very clean. These people are really good guys, I would recommend this dealership to anyone looking for a no pressure sales team. They are very professional! I hope they sell a lot of cars! Thanks Doug for ur professionalism

Bought my son his first car here. - Bhumblelaw

Bought my son his first car here. Great little starter car for a great price, Friendly, honest and professional staff and service. Our salesperson, Kyle, was great and made the process very efficient and straight forward. Highly recommend this dealership. Also if you’re interested in some obscure European right side steering wheel gems, they have more than a few.

Never thought I'd buy a car remotely, but these folks - mwd

Never thought I'd buy a car remotely, but these folks were the closest dealer to my home in NC that had a blue Pacifica Hybrid. Every other dealer had only boring white. Smooth transaction. One way airfare to Harrisburg, they picked me up at my hotel in my car and drove to the dealership to do the paperwork. I had all the figures in my email in advance and there were no surprises and got what I consider a fair deal.

Very disappointing place. - irenerubus

Very disappointing place. They replaced my rotors and brakes 2 years ago, and said they needed replacement again? My car is stored in a garage and generally, my brakes never needed replacement for 60000 or more miles. Costly need and I honestly do not trust if this job was done properly 2 years ago. I also waited 1 hour for them to even look at my car, as I waited over 2 hours, as a full room of customers came and went, as I was the last one there. And… I had a scheduled appointment and arrived on time… even 15 min prior. Problems discussed with them and zero comments back.

Jessica, my sales representative, was - gklaiman

Jessica, my sales representative, was wonderful--knowledgeable, helpful, supportive, and personable. She worked with her colleagues to get me the best deal possible, enabling me to lease a vehicle that fits my needs and budget. The finance department was also very helpful, accommodating, and friendly.

I just purchased a 2023 Sorento from Cochran Kia. - eric.stormer23

I just purchased a 2023 Sorento from Cochran Kia. They made the car buying process straightforward and fair. They even corrected an error that occurred in the finance office, giving me a better deal than expected due to a year end Kia Incentive. Long story short, I was charged $500 more than I should have been. I discovered the error, and informed my sales associate. I also asked him to pass along the information to his manager. Naturally, I thought the worst, and did not expect to hear back. This morning, I received a call from the general sales manager, and was informed I would receive a check in the mail for $500 plus the extra tax I paid. They could have chose to do nothing, but instead, they acted with integrity and made the situation right. I appreciate that honest approach throughout the entire process, and will choose Cochran Kia again in the future.

Tom was very helpful with my purchase today. - Mikalmurray45

Tom was very helpful with my purchase today. Thanks again to the Selden motors team.

Serious, responsible business to a T. - Markymark9875

Serious, responsible business to a T. No bull, no overselling, just deals. I was up and out with my beautiful Chevy in under an hour 2 years ago and have had no problems since!

Great dealer to work with. - robert.lamorte

Great dealer to work with. Caden was my salesperson and was amazing. Took care of all my issues. Would definitely recommend and do business with again.

Everybody was extremely friendly. - stephvesey

Everybody was extremely friendly. They have no pressure atmosphere. Their facility makes it very easy to see their inventory and road test the cars. They have a very large and varied selection of cars for sale. It was worth the trip.

Josh was great to work with. - jenbrandis

Josh was great to work with. We love our Defender and the process was so easy.

Awesome experience at Luther Ford Ebensburg. - Jayal2345

Awesome experience at Luther Ford Ebensburg. Hassle free and quick. I would recommend to everybody!

John xxxxxxx was very helpful in helping me buy a new - sarahgirl16.aa

John xxxxxxx was very helpful in helping me buy a new used car! I was very pleased with his work! He was outgoing and was real easy to talk to and make a deal and answer any questions I had, and if he didn’t know he found someone who did. Would really recommend!!!

Great service, friendly staff, clean waiting area. - Linda.gould65

Great service, friendly staff, clean waiting area. The vehicle display area is always interesting for checking out new models.

Professional service and reviewed the mechanic finding - alanhowe

Professional service and reviewed the mechanic finding with my car. Asked if I had any questions. Very positive environment

I was very impressed with how smoothly the whole process - ddgirl63

I was very impressed with how smoothly the whole process went, our salesman Dave Thomas was fantastic, the finance man was very friendly and the process was very organized and quick, we love our new vehicle.

I am just 21 years old worked hard and hardly collect - ravijawandha77

I am just 21 years old worked hard and hardly collect money for this car audi a4 . engine broke down in 3 months nd now they r not answering our calls i think we need to take some legal action now.

The service dept FaiIed to find the oil leak in our - Richards1957

The service dept FaiIed to find the oil leak in our vehicle. Small leak. We picked the car up and were told there was no leak. The service manager stated if it was there our service tech would have found it. He was almost able to convince me I was wrong. Not a nice person, narcissistic at a minimum. This man has been there for sometime making me think the judgement of this dealership is poor for letting him continue to be employed with there. I really couldn't see the man employed anywhere at let alone here. He may know someone at the company I'm guessing because he is not a good person. He insisted at that time there work was completed and to make another appointment. The arrogant attitude and look on his face was the all there. I still have an oil leak as described. I crawled under the car and found the leak. Don't ever leave that service dept. Because that man expects it to happen. He expects repect he doesn't deserve.

Boughs used car 6 months ago and looked to trade up. - fmac237

Boughs used car 6 months ago and looked to trade up. Their off was so low that I would have taken a $5k hit on a Chevy Cruze trade in and nothing off the vehicle I was interested in Lived a bit away and they just wanted to get you into the dealership. Recommend to all to keep away from this dealership! Found at least 3 better deals more car and lower prices

My husband and I bought a 2007 Honda CRV about 6 months - Sammi28f

My husband and I bought a 2007 Honda CRV about 6 months ago, Ashley was our sales person. She was absolutely amazing. We got everything we wanted. I wanted a Honda crv we needed one ASAP. She got me prices on a few of them and set my up an appointment to come and test drive. She went above and beyond any salesperson I have ever dealt with. I will continue to buy cars from her and send people her way.

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

I recently visited Apple Honda to look at a few used... - Roger

I recently visited Apple Honda to look at a few used cards advertised on their website. The salesman I met with, JD, was outstanding and very detailed in everything we discussed. He then involved Greg as the used car sales manager to discuss our trade in. Greg was also phenomenal and went out of his way to try and help our family out with a trade and sale of a car. We ended up purchasing the vehicle elsewhere but there is NO DOUBT I will go back to Apple Honda due to my experiences with JD and Greg. I highly recommend this team.

My buying buying experience was excellent!! They went... - Christy4249

My buying buying experience was excellent!! They went above and beyond to help me get the car and payments I could afford!! Thank you so much!!

This review is based off my experience with Brandan Gnau. - Johny

This review is based off my experience with Brandan Gnau. Brandan was extremely knowledgeable, friendly and honest. I appreciate that he took the time to listen to my wife and I and he wasn’t there just to “sell” a car. From the moment we walked in, he did not treat the experience like a transaction which I valued. It made our experience very pleasant, and I highly recommend working with him and would do so again.

We have purchased three cars over the years from this - Dave Q

We have purchased three cars over the years from this dealership. I have been pleased each time. Just purchased a 2022 Tucson in September, 2022. No issues during the transaction. I did have an minor issue with the car but it was fixed the same day I reported it. This Tucson purchased in September, 2022 was to replace a Tuscon I purchased a year ago in September, 2021 that was totaled about a month ago. Zach, the sales consultant I worked with for both purchases, was the best. He made both transactions by far the easiest I have ever had with a car dealer. He was patient with me and there was never any high pressure moments. He provided clear communication with everything. Hopefully, I won't be in the market for another car anytime soon, but if I am I going back to see Zach.