Take your business anywhere but here. - Tmlbrjk1
Take your business anywhere but here. Found out the day we bought a new Toyota Crown, that exact car was selling for $3300 less at a dealership 2 hours south. Called Joe, our salesman, and asked for an explanation. I asked that the sales manager, Scott Duncan, give me a call. No phone call. Called his boss, Bob Piehl. Was told he would investigate. No return phone call. Spoke with Ross Lundqueist, GM at Yark. Was told he would discuss with Bob, no return phone call.
Called Bob and was told that they gave me way too much for my pitiful trade in and they would never be able to sell it. My 2017 Prius, which I had purchased new at Yark, sold within 2 weeks.
Finally called Toyota Brand Engagement Center. Total waste of my time. They apologized for Yark and was told the GM would call within 48 hours. No phone call. Called engagement center back and explained I never received a call. They responded that they could not make Yark Toyota of Maumee call back!
This dealership does not have the courtesy to return my calls and discuss this issue,
Hope after reading this you will ask yourself, are you really getting a good deal from this hometown dealership?
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