Westside Toyota
North Olmsted, OH
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My salesman, Kyle Mellen, at Westside Toyota was absolutely amazing! I was going through a difficult situation trying to find a car, and from the very beginning, he listened, understood my needs, an absolutely amazing! I was going through a difficult situation trying to find a car, and from the very beginning, he listened, understood my needs, and made the entire process as smooth and stress-free as possible. Kyle was professional, kind, knowledgeable, communicative, and genuinely cared about helping me find the right vehicle. He consistently went above and beyond to answer all of my questions, keep me informed, and make sure my needs were met every step of the way. I am incredibly grateful to have worked with him and truly appreciate everything he did for me. If you’re looking for someone who is honest, compassionate, and dedicated to providing exceptional customer service, I highly recommend asking for Kyle at Westside Toyota. I would absolutely recommend both Kyle and the dealership to anyone looking for a great car-buying experience! More
Excellent service, from the beginning to the end, keep you informed of every detail, the technician and the from desk the best, won't trade it for any other dealership 100% the Best you informed of every detail, the technician and the from desk the best, won't trade it for any other dealership 100% the Best More
Samantha provide exceptional service from my initial check-in till the time the car was completed. Great attitude and smile during our interaction. check-in till the time the car was completed. Great attitude and smile during our interaction. More
Do not use this dealer. They sell bad cars with malfunctioning components then refuse to fix it. Chandler says they stand by their customers and cars then does nothing. Bob They sell bad cars with malfunctioning components then refuse to fix it. Chandler says they stand by their customers and cars then does nothing. Bob lacks any care for customers as a sales manager. He is a snake of a salesman and will say anything to sell a car. More
Service was fine. Carfax reporting was inaccurate. Unfortunately that is the only reason I take my vehicle to the dealership so my visit was basically wasted. I had an Carfax reporting was inaccurate. Unfortunately that is the only reason I take my vehicle to the dealership so my visit was basically wasted. I had an alignment performed, tires rotated, and oil changed. The only services reported were an alignment check and inspection More
After purchasing my new car, I had an accident and ended up in the hospital. Westside Toyota did everything they possibly could with respect and consideration of my situation to make sure that I received my up in the hospital. Westside Toyota did everything they possibly could with respect and consideration of my situation to make sure that I received my car conveniently. All their help add effort to make the transition as easiest possible was very much appreciated. More
I just bought a car from Sarah Buchanan, and she was very helpful and pleasant to work with. Dave Svoboda was also helpful with explaining some things. I hope when I return for regular service, they are as helpful and pleasant to work with. Dave Svoboda was also helpful with explaining some things. I hope when I return for regular service, they are as helpful and easy to work with. I pretty much do not like surveys, as everyone is constantly doing them and they are becoming time consuming and annoying. More

