198 New York Ram Service Centers

Just needed a NY Safety Inspection on my Jeep Cherokee. - maniscal

Just needed a NY Safety Inspection on my Jeep Cherokee. The team got me in and out in less than an hour even though they were quite busy. They also offered me a free ride back to my home and a return trip back to the dealership if I wanted but I decided to wait. They made it easy and efficient - Thanks to the service team at Empire Jeep for making it a very good all around experience.

The service department is very knowledgeable and - david.ludemann15

The service department is very knowledgeable and completes the work on a timely basis and is willing to provide any additional information that you need.

Always a pleasant experience anytime I bring my car in - frank.salvagio

Always a pleasant experience anytime I bring my car in for service,the communication throughout the process is outstanding and the people are very efficient having me in and out in no time

The dealership was very friendly, very quick sales team, - ppc141881

The dealership was very friendly, very quick sales team, every thing went very very good

I wouldn't trust anybody else with my car these guys are - Dougie5488

I wouldn't trust anybody else with my car these guys are the best at what they do!

The service department kept in touch with me and had my - EB

The service department kept in touch with me and had my Jeep ready quicker than I expected.

My vehicle was towed in on Saturday and they found out - marcuswilliams09

My vehicle was towed in on Saturday and they found out that I needed to get the valve body replaced and it was completed Wednesday

I have been going to this dealership for 40 years! - NCK43

I have been going to this dealership for 40 years!! Excellent sales and service personnel. I only have one comment that is to be considered. Since the new owners have taken over, I don't feel the family connection I once did when I came for auto service when it was Maple City Dodge. Everyone is serious and not very customer focused. It is important for everyone to consider the customer. A smile is always helpful. A nice "how can I help you" would be appreciated too. Thank you for taking this into consideration. Also when I had recall work done on my 2023 Jeep Renegade in September 2024, there was damage done to both side panels of my vehicle when this work was done. I did not notice it initially and the service worker had to know he damaged the panels, but nothing was said to me. I reported this to Nate Barr as soon as I noticed and he was great and the panels were ordered right away, but it is February and I am still waiting for the panels to be replaced.

Kayla was exceptional taking care of me the service was - lennya4

Kayla was exceptional taking care of me the service was quick not a long wait at all

West Herr service department is very professional and - theshays1931

West Herr service department is very professional and they handled my issue in a timely manner.

Fast friendly and efficient service. - lauralye

Fast friendly and efficient service. The check in process is easy and waiting time was not long for a Saturday morning!

My adviser Lauren is the best ! - Jimmie

My adviser Lauren is the best ! She always keeps me informed with what's going on with my vechile ! The service is usually very quick!

Car need a lot of work to fix getting heat. - pkroc

Car need a lot of work to fix getting heat. They worked with the warranty company, got me a rental, and kept me informed through the process. Car running great now

They always listen to my needs and they make sure that - AJ

They always listen to my needs and they make sure that they understand them. I feel that they treat me fairly. I am never talked down to as I have been in other places. I may be an older female, but I know what they're talking about and they treat me in that fashion.

Always have good service here and the service department - Richie

Always have good service here and the service department is one of the best I have come upon in all the years of owning many new cars.

Nick in service dept was excellent. - Ljlukowski

Nick in service dept was excellent. Kept me well informed. Very polite and extremely professional. Very pleased with service and problem was solved. Not particularly happy with Chrysler warranty policy on electrical issues. Using corrosion as a void of warranty on internal parts is a cop out. Too bad great service overshadowed by poor policies

Excellent service from salespersons to service - parm

Excellent service from salespersons to service department. We have had our van 6 years and all our interactions have been pleasant and professional.

I went to this dealer for an oil change and for a safety - Mkgallagherny

I went to this dealer for an oil change and for a safety check because my right driver side was sounding loud when I reached 50 miles or so. I had an appointment for 1pm which I showed up for promptly. I chose to wait for the service since I know I could accomplish both tasks in about 15min.. I waited for almost 2 hours. When they finally finished they brought me an estimate of the parts for everything that could have possibly been wrong with my 13 year old car. The parts alone were $5000. Since I declined any of the work because of being so insulted by their estimates, I am capable of fixing any of those things my self for a tenth of the cost. I was charged $278 for the oil change and labor to do a simple safety check on my vehicle. One of the reasons you might justify paying a higher hourly rate at a dealer is because they have the expertise to complete a job more quickly. The biggest insult to me was that since I declined all there suggestions they took away all their estimates and offered me a few suggestions of what I should fix. Even with the highway robbery of a $100 oil change. I payed $178 for at least a copy of their estimates. If you enjoy burning money I highly recommend Zapones, but if you want a dealership who even remotely cares about you as a customer stay clear.

My vehicle was to have a full tank of fuel, but it did - BROZJR

My vehicle was to have a full tank of fuel, but it did not. It arrived damaged that was not declared on the ad. I have tried to get this resolved via the Brooker. I have been blown off.

I went in to the dealership for an oil change. - lsmusic7

I went in to the dealership for an oil change. I asked if the car would pass inspection in 2 months because mine was almost up. They said I definitly needed 3 new tires. Next thing you know I'm talking to a salesman Anthony Dee. An hour later we hammered out a deal for an EVEN trade for another car. I had a Dodge Caravan and traded for a Mazda 3. and they even gave me a check for $1000 I LOVE MY NEW CAR.

I came here today to get service for my car. - Junho

I came here today to get service for my car. I have been driving for many years and have visited many service centers. I had many bad experiences before, so I did not trust service centers. But this time was very different. Two service advisors, Larry Biehl and Tim Biehl, changed my mind. They gave me the best service and made me feel comfortable. Now, I trust this place again. I can buy a car and get service at Smith Haven Jeep without worry. I am very, very thankful to both of them!

Just brought my 2021 Grand Cherokee in for routine - Glo631

Just brought my 2021 Grand Cherokee in for routine service. Not only were they fast in returning my car, the vehicle inspection was done perfect. The offered my car an alignment and a throttle buddy service. After these services were preformed; the car is driving better than when I dropped it off. The service advisor Jonathan Dorceus was very helpful in explaining the needs of my vehicle. Perfect experience all around. Thank you garden city jeep. Keep up the great work!

This for the review of after sales support which is - Krelin

This for the review of after sales support which is service advisor William Wenzel, who I think a real trooper , his the only guy working to processes and following up if your car needs is on time, I have cv axle and engine light fix, also to all the legit mechanics of inwood ram, keep up the good work.

Your parts department manager Marsello Locasto was very - Mariejaros55marie

Your parts department manager Marsello Locasto was very professional, helpful, and went above and beyond the services that most parts department would do. You have a star in this worker at Huntington Jeep.

Great service - Liss135

Megan was amazing love her so sweet and accommodating. My truck was finished within the time they told me to come back I will recommend you to all my friends

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

My car was picked up from my home and a loaner was given, - jkeable

My car was picked up from my home and a loaner was given, so I didn't have to figure out how I was going to get to work and then back to a dealership to pick up my car. Super super helpful and very much appreciated!

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.