102 New York Lincoln Service Centers

Joe was very helpful and a pleasure to work with I would - Skalahan

Joe was very helpful and a pleasure to work with I would highly recommend him as a service advisor

Friendly, on time, reliable, good job, fast, good - S.dehne

Friendly, on time, reliable, good job, fast, good quality, customer oriented, pick and drop available

Car was serviced in a timely and efficient manner, staff - cmcavey

Car was serviced in a timely and efficient manner, staff was courteous and very reliable.

Hassett Lincoln-We cannot say enough about Alex Balsamo - DiPalermo

Hassett Lincoln-We cannot say enough about Alex Balsamo at the service desk. Again our experience is always top notch. Professional service, we do appreciate the good work you do. Thank you. The DiPalermo

Eric Estrada was my advisor he is awesome he showed me - veevenero

Eric Estrada was my advisor he is awesome he showed me excellent customer service and very prompt service

Well oiled machine, usually deal with Taesha or Pat, - Jill

Well oiled machine, usually deal with Taesha or Pat, they’re both great, efficient and communicative. Pat even went out of his way a couple of times when I came in with an urgent issue. Great service.

Very courteous people and honest about the repairs. - Krott.michael

Very courteous people and honest about the repairs. It is a dealership that I trust.

Terrible service department. - Jamie

Terrible service department. I would NOT recommend them. My apt for dashboard lights on and loud engine was 3 weeks ago today. Not once has anyone called me about my apt. I've called multiple times and gotten excuses every time. They can't seem to tell me what's wrong with my car and they certainly don't call or care about there customers.

Service is always excellent. - Jamescdougherty

Service is always excellent. Brian exceeded at his level of service! Lacy has always been the best. Our family has purchased about ten cars and sales with Jon Amerling and service with Brian is always great!

My appointment was right on time and all the service - Tom

My appointment was right on time and all the service required was done in a timely manner.

Wait time for service was later than scheduled. - Pyezzo

Wait time for service was later than scheduled. Delay when dropping off car. Once registered, service and staff were very good.

Took my car with appt to have a thumping noise from right - Flexon

Took my car with appt to have a thumping noise from right front checked out. Exactly 7 days later I returned to pick up my car due to the fact that it hadn't even been looked at yet by a tech and was unable to get any idea of when it would be looked at. Communication throughout the week was extremely poor, left multiple messages requesting an update and received no response. 3 days after car was brought in was first returned call, "didn't look at it yet, need more time" was the response. After 5 full work days of no one taking the time to look at it I needed the car back. Left message for service manager as well but yet to here back from him

Your whole team did an excellent job. - jacques_cote1@msn.com

Your whole team did an excellent job. They have always been very polite and professional.

Wow great experience and professional results ! - mattrio68@aol.com

Wow great experience and professional results !! Thank you Ford of Smithtown!! The sale department too is excellent.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

Certified Pre-Owned Lincoln - Demie

Jim Jaeger is an excellent manager. He has hands on and mission accomplished! Service team also very knowledgeable and accommodating. If you are thinking about a car....Lincoln is the car and Bright Bay Lincoln is the place. WOW! If I do say so myself, that is quite a review.