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Steet Ponte Ford Lincoln

Yorkville, NY

4.2
154 Reviews

5074 Commercial Dr.

Yorkville, NY

13495

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154 Reviews of Steet Ponte Ford Lincoln

June 06, 2026

If I need service, l have always chosen Steet Ponte Ford Lincoln and have always been completely satisfied. The service Manager always has the time to discuss and review the reason for service leaving me su More

by wdelwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Uebelhoer, Carly Steet
Jun 06, 2026 -

Steet Ponte Ford Lincoln responded

Thank you so much for your continued loyalty and review, we truly appreciate it!

June 04, 2026

VERY POOR SERVICE, BY AN UNTRAINED OR UNDER TRAINED SERVICE ADVISOR!! DID NOT KNOW OR COULD NOT EXPLAIN THE PROBLEM! MAY BE TRYING TO IMPRESS A NEW BOSS!!! More

by billy h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAMES SERVICE ADVISOR!!
Jun 08, 2026 -

Steet Ponte Ford Lincoln responded

Hello Bill, we spoke with our Manager who let us know that unfortunately the vehicle did not pass inspection due to the brakes being completely seized up.

May 30, 2026

I sold my F-150 in 2015. However I have had several vehicles damaged at their dealerships in the past More

by dersm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carly Steet
Jun 01, 2026 -

Steet Ponte Ford Lincoln responded

Hi there, we're sorry to see this. If you could send us a name we could look up, I'd be happy to get our General Manager involved so we can see what happened in the past. Feel free to reach out to Carly@steetponteautogroup.com.

May 18, 2026

The service went smoothly. I liked the video of the car inspection. I like the concierge service. More

by lizziesk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Steet
May 19, 2026 -

Steet Ponte Ford Lincoln responded

Thank you so much for your review! We are so happy to hear of your great experience with our Service team!

May 14, 2026

Extremely courteous, and knowledgeable in the service department. I would recommend their service to everyone. More

by ccjumps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
May 15, 2026 -

Steet Ponte Ford Lincoln responded

Thank you so much for your review, we appreciate your feedback!

May 05, 2026

Great dealership to work with. Great sales team and service department. I have purchased all of my vehicles there over the past 25 years. More

by mbutton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Goode
May 05, 2026 -

Steet Ponte Ford Lincoln responded

Thank you so much for your continued loyalty, Mike! We truly appreciate it.

April 06, 2026

I had repair done on my 2020 Ford ecosport on March 31, I was told to bring my car at 9am they didn't take the car in until after Noon!!!! Waited ALL day! The tech that worked on my car moved my car seat in More

by redwagon458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Lyon
Apr 06, 2026 -

Steet Ponte Ford Lincoln responded

Hello, we are very sorry to read this. I will send this to our Service Manager to review and look into with Tyler and our team.

November 06, 2025

Steet-Ponte Ford provided an easy and informative purchase experience. The sales and finance team didn’t pour on the pressure and treated us fairly. We found the vehicle that we wanted in stock and More

by gordief
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Valentine
Nov 06, 2025 -

Steet Ponte Ford Lincoln responded

We are so happy to hear of your great experience! Thank you for your review and feedback. Please don't hesitate to reach out if you need anything!

June 27, 2025

They have a very Knowledgeable and experienced staff. Great service department. They make buying a car easy.. More

by d.gordie13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carly Steet
Jun 27, 2025 -

Steet Ponte Ford Lincoln responded

Thank you so much for your feedback and review! We are always here to make the process easy!

November 06, 2024

Buying the vehicle, brand new, was like dealing with any other dealership. It was a typical sale. However, when you have a problem, their service department is awful. Terrible communication, even worse cust More

by Bit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I would love to talk to someone with the last name of Steet.
Nov 07, 2024 -

Steet Ponte Ford Lincoln responded

Hello, if you would like to send your name over we'd be happy to get Management involved in this. Feel free to reach out to our General Manager, Steve Cater, Scater@steet-ponteford.com (315) 736-3381 with your information.

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