Dana Ford Lincoln

Everyone was welcoming and helpful. Didn't feel pressured They made the process super easy Thank you Dana does Didn't feel pressured They made the process super easy Thank you Dana does More

Good Took a bit long Overall a good experience. But a bit slow / waiting But a bit slow / waiting More

Responsive, fixed my vehicle in a timely manner, great communication. Would definitely recommend, best Ford dealership in the area communication. Would definitely recommend, best Ford dealership in the area More

I had great service at Dana. They picked up my car and return it good as new a few hours later! They picked up my car and return it good as new a few hours later! More

Biggest bunch of LIARS! !!! I bought my car out of state. Had one of their salespeople.Take a look at, it told me.Everything is good. I came to pick it up.There was a proble !!! I bought my car out of state. Had one of their salespeople.Take a look at, it told me.Everything is good. I came to pick it up.There was a problem on the interior. Before taking delivery, I was told it was going to be replaced. I called back a month after nobody contacted me after I had already taken delivery. Reneged on their promise to replace the broken parts. And no matter how many times I called the boss refuses to call you back or talk to you. Do not come here.They will LIE to you!! Whatever they write after this to try to cover this up is pure xx! More

Quick easy and fair Very friendly quick easy and fair. In and out procedure 100% satisfied In and out procedure 100% satisfied More

I leased a loaner, none of the fluids were checked as I added a gallon of windshield fluid and a Qt of synthetic oil. The wind shield still hand sticker glue on it and the left side passenger seat is torn added a gallon of windshield fluid and a Qt of synthetic oil. The wind shield still hand sticker glue on it and the left side passenger seat is torn from its mount. I'm bringing that back for repairs. More

I was extremely disappointed with my recent service experience. Before my appointment, I explained that I could not wait for an extended period, yet I ended up waiting more than four hours only to be t experience. Before my appointment, I explained that I could not wait for an extended period, yet I ended up waiting more than four hours only to be told that no issues could be found. I provided a detailed written list of my concerns, including an infotainment screen that intermittently disappears, goes completely black, and behaves unpredictably. I also reported a horrific grinding noise from the brakes, along with several other issues. During the visit, one of your employees even accompanied me on a test drive and personally experienced one of the concerns I described. Despite that, I was ultimately told that everything was operating normally. What was most troubling was the feeling that my observations and legitimate concerns were dismissed rather than thoroughly investigated. As a customer, I expect my vehicle concerns to be taken seriously—not made to feel as though they are imagined or exaggerated. After investing more than four hours of my day, I left without answers, without repairs, and with far less confidence in the service I received. More

I went in without an appointment after getting a wrench ? ? symbol and Collin was very helpful and took care of everything without any issues. I had a long distance drive so I needed the vehicle right away. ? symbol and Collin was very helpful and took care of everything without any issues. I had a long distance drive so I needed the vehicle right away. More

They came to my house to do a recall on a software issue. Everything was done quickly and professionally Everything was done quickly and professionally More