112 New York Kia Service Centers

Very helpful and friendly. - VBRUNO085

Very helpful and friendly. I will continue to do business there. Very short wait times for service.

Excellent service, Cosmo treated me respectfully and was - KREDOUBLE08

Excellent service, Cosmo treated me respectfully and was attentive throughout my time there. My Kia got the service done fast and correctly and he offered me other services to be done based on Kia’s recommendation. The service department was clean and organized.

Came in just to look… ended up driving off in a fully - Shalamore12

Came in just to look… ended up driving off in a fully loaded Kia Telluride. Geiry held it down from start to finish—super chill, no pressure, just straight-up good energy. He listened, put me on to the best options, and made sure I left happy. It’s rare to find a car salesman who actually keeps it 100, but that’s Geiry all day. If you’re in the market for something new and want someone who’s got your back, he’s your guy. Trust—this Telluride is hitting different, and I’m riding smooth thanks to him.

This was my first service and recall. - ajsmith43

This was my first service and recall. Everything went smoothly but they did not reset the need for an oil change.

In the past I had issue with my car and it took them a - E zeiler

In the past I had issue with my car and it took them a few weeks to deal with it. My recent time I went in was very quick and proficient

The service team is friendly, professional, and valued my - Shane Gibeault

The service team is friendly, professional, and valued my time. I will continue using their services for years to come!

From the start of the service experience - everyone was - amccombs

From the start of the service experience - everyone was so attentive and kept me informed of when I'd be done and what was happening with the vehicle.

Kind an ready to get to the bottom of my reasoning for - WETSELLRYAN

Kind an ready to get to the bottom of my reasoning for being there great job

Great service nice team of people didn't have to wait a - Brandi

Great service nice team of people didn't have to wait a long period of time for my car to get fixed.

Darlyn is truly a shining example of professionalism, - supersax917

Darlyn is truly a shining example of professionalism, dedication, and customer-centered service. As a Service Center Advisor at Yonkers Kia, she consistently goes above and beyond to ensure that each client feels valued and well-cared for. Her commitment to excellence is evident not only during business hours, but even beyond them—she has graciously responded to my inquiries during off times, always with warmth, clarity, and a genuine desire to help. Whether I’ve had questions about routine maintenance or more nuanced concerns regarding my Kia Sorento, Darlyn either has the answers or promptly finds them. Her deep knowledge, paired with her calm demeanor, transforms what might otherwise be a stressful experience into one of reassurance and trust. What truly sets Darlyn apart is her rare combination of technical expertise and sincere empathy. With extensive experience as a driver herself, she brings a uniquely grounded perspective to every interaction. Her ability to swiftly address issues, anticipate needs, and communicate with grace is both refreshing and inspiring. I’ve found myself missing her presence when she's not around—a testament to the positive and lasting impact she has on her clients. In a world where exceptional service can feel all too rare, Darlyn rekindles faith in both people and the service industry as a whole. It is professionals like her who make loyalty not just a choice, but a pleasure.

Chad was referred to me from My dear Friends from MTK. - Jrtc2755

Chad was referred to me from My dear Friends from MTK. I was I need of a New Pickup truck and met with Chad Echezuria and could not be happier with his professionalism.. Found. Beautiful Black 2024 SR5 and he even drove it out to me!!!! Go see Chad you will be very impressed!!

My first ever buying a Kia and people here are very nice - diamondglrl75

My first ever buying a Kia and people here are very nice especially the service department

Michael and Patricia are very professional and get things - Jwelcome12

Michael and Patricia are very professional and get things done in a timely manner! Both are very professional and customer friendly! Highly recommend!

Very polite and knowledgeable, helpful and understanding. - Briela

Very polite and knowledgeable, helpful and understanding. The communication was great and I felt confortable during the orocess

Never felt pressured - Danielletufano

I was unsure what I wanted to do for a car. I talked to Scott and he laid all my options out on the table! I never felt pressured at all! I was able to,make the right and smartest decision with his expertise!

Matt Murray was extremely helpful in helping me getting - Taha Waseem

Matt Murray was extremely helpful in helping me getting my car fixed. I highly recommend this service center. Will be going back to Matt if any other issues arise.

Super friendly, honest, knowledgeable, fast, Overall, - Marc

Super friendly, honest, knowledgeable, fast, Overall, Great experience! Definitely coming back with my kia for service!

Great bunch of guys! - NORMNCHRIS

Great bunch of guys!!!!!!!!!!!!!!! Very helpful and understanding. Got us in and out as quickly as possible.

Excellent service Patty was great from trading in car to - Mantle

Excellent service Patty was great from trading in car to finance to picking up car

If I could give 0 stars, I would! - tmhudson11890

If I could give 0 stars, I would! How are you going to quote $ 1,330 and then, when the work is all done, say, 'Whoops, we need to charge you an extra $780'? A complete joke! NEVER GO HERE! Here we are TWO MONTHS LATER!!!! Had to pay an additional almost $500 for two new back tires and an alignment AFTER I HAD THIS COMPLETED by them in the first place! WHAT A COMPLETE JOKE! You won't find this under my name, KIA. It's my mother's vehicle! Telling her that she knocked her car out of alignment in 2 months! My mother is a cautious driver who avoids potholes and slows down for railroad tracks. I, on the other hand, am a reckless driver. I hit all kinds of potholes, and I don't slow down for railroad tracks, and I take hills like you wouldn't believe. I got my tires elsewhere a month before her and they are still looking brand new! You guys are DISGUSTING! Taking advantage of people!

Sales department is good, the related collision shop is - SueS

Sales department is good, the related collision shop is terrible. The first time we were there they told us three days for repairs when we dropped it off. After 5 days I called and gal said "We have your car?'" After a long delay, gal gets back on the phone and says "It will be ready in three days." This vehicle had roof damage from the car carrier - major repair. We picked it up late evening in the dark at their request, noticed the damage the next morning later when we looked down at it. Now we need to have something fixed. During one of the repairs they had to take out the iterior molding, and put it back with a piece cracked off. This vehicle is a 2024 Telluride with very low mileage - and we didn't notice the poor interior workmanship until we had a car full of people and I was in the back seat. Their response to a request to fix it was how do we know you didn't break it, and you took too long to notice it was broken. We also had to have the back gate repaired as the lift gasket kept falling off. Additionally, many recalls. My advice is too look EVERYTHING over with a fine tooth comb. Please note this review is for the Northtown collision center that Northtown Kia sends you to.. The service center is better although not without problem. When we called to schedule a recall- adjustable front seat has the potential to start on fire, the gal on the phone said we had to bring it in to be looked at and if they decided it needed the recall, then we could schedule an appointment. We live a considerable distance away. The service department, upon hearing this said that is insane and took care of everything while we wee there.

I purchased a pre owned Kia Soul from Autoworld in 2019 - ScottL

I purchased a pre owned Kia Soul from Autoworld in 2019 and have consistently had nothing but a great experience with the service department and their fine professional staff. Jeff has always shown me nothing but courtesy and care whenever I bring in my car for maintenance or repair. Vinny in charge of the service department is a gentleman who always makes a point to come over and say hello. I am always updated on part orders as the parts department is top notch. There is no better place to purchase and service a Kia…Scott L

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

SERVICE CENTER IS NOT REPUTABLE - bhill0425

On Friday 10/5, I took my 2015 Altima 3.5 SL to the service center for a simple oil change and tire rotation with the standard multi-point inspection. My experience was bad as soon as I walked in the door and got worse as my time there continued. I had a coupon for the 39.99 oil change deal and told the advisor who checked me in and she said she would take care of it. When my vehicle was done, the advisor came and told me the car needed a new xxx battery cable and brake cleaning but other than that the car was fine. (which i knew was a lie because my left rear tire is low on air constantly and my right back tire had a cut on the outside because we just got our state inspection) but I assumed they at least did the oil change and tire rotation right so I didnt mention his overlooking of the condition of my tires and the opportunity to sell me a pair of tires. When I got my vehicle back, I saw that the 'LDW/BSW Malfunction light was on, which was not on when I checked the vehicle in for service. I immediately took the car back inside and showed the advisor who then went in to get the technician who worked on my car. No one had a clue what was wrong or even took the time to go get someone else who may know what was going on. He simply turned off the Lane Departure Warning and Blind Spot Warning feature so that the light would 'go away'. I was going out of town and didnt have much time to stay to wait for it to be checked back in so I made an appointment to come in 10/8. After that, I went home and showed my husband the paperwork and he went out to inspect the vehicle. He noticed that the two rear tires that had damage WERE STILL IN THE SAME PLACE! The tires WERE NEVER ROTATED. Which explains why the technician failed to mention that my tires needed to be replaced when he did his 'multi point inspection'. In fact, he put that there were NO cuts, nails, or damage to the tires. On 10/8 at about 3am on the way back from VA that same tire with the cut gave out and went flat. I understand that the tire going out was NOT the fault of nissan or the technician, however his negligence to rotate and inspect the tires as he indicated he did caused us to think that the tire may not have been as bad as we thought and that it didnt need to be replaced quite yet. Had we had known, we would have purchased two tires that day. So on 10/8, we took the vehicle back to the dealership and explained all of this to the advisor who helped me on 10/5. She stated that she would take care of the installation of the tires for free and all we had to do was purchase a tire whether it be there or anywhere else. I agreed and told her I would come back on 10/9 to get the tires installed, she would jut have to let me know the price. She stated that she would price some tires for us and give us a call back by EOB 10/8. It is now 10/9 and I have still not heard from them. The service there is awful and we literally just purchased our car back in August of this year. I will NEVER take my car back to this place. I simply needed a tire rotation and oil change and couldn't even get that without issues. Please train your staff to do their due diligence and complete their job assignments without rushing or lying about what is done. Also, please teach your advisors what integrity on the job is and to not make promises you have no intentions on keeping. Me and my husband were very nice given the circumstances and this is how we were treated? Never again.