142 New York Buick Service Centers

Empire Buick GMC dealer has always provided me with - Johnblaze210

Empire Buick GMC dealer has always provided me with awesome service. Iam a satisfied customer and appreciate there hard and great work on my vehicles. Thank you very much.

Always great & the service managers are always let’s you - TUCCI_LORRAINE

Always great & the service managers are always let’s you know what’s going to be done. It’s a pleasure working with them

Treated very well as usual, kept informed about the - khall12

Treated very well as usual, kept informed about the service on the car, offered additional service I didn’t realize I needed

Very reliable service after the sake, fairly priced, too. - TREFZ123

Very reliable service after the sake, fairly priced, too. Our original deal was very generous, and made up for the personal tragedy when the predecessor vehicle was totaled in a collision accident. We love our GMC Terrain, our 3rd from Nye.

Great service. - Jonaphunt

Great service. The finance charge on credit card purchases is a drag. Had to use debit. Overall a good service department. Much better than Stamford!

Friendly, knowledgeable and courteous staff Car was ready - jcapitummino12

Friendly, knowledgeable and courteous staff Car was ready when promised and the repair fully explained.

Having Charles Albanese as a rep makes it worthwhile for - Jozi

Having Charles Albanese as a rep makes it worthwhile for me to travel from the Bronx to trade my car in. He always checks in during the year and gives me the reminders that I need. The manager at this site is also very helpful.

I was very pleased with the service that I received at - Gerijohnval

I was very pleased with the service that I received at Hudson Cadillac Buick GMC on my XT4.The people were very courteous and helpful.

Professional Knowledgeable Friendly - Silver fox

Professional Knowledgeable Friendly environment Reliable service Accountable all of the Staff Extremely friendly To me They meet The Quality of Of Excellence I will be leasing my 3 car from this Location

The best experience with Milea, purchase department made - robn328

The best experience with Milea, purchase department made it easy and stress free and the service department Linda and Danny great!! the service is impeccable.

Mark - thank you to you and your service department for - sandrafitzy

Mark - thank you to you and your service department for always taking care of our 2019 Chevy Suburban (Batbus)! You are the best! The Fitzgerald Family

Good service. - Shalini

Good service. I was there for my state inspection and it was completed very quickly.

Excellent service easy to set up the appointment Recall - Nysp618

Excellent service easy to set up the appointment Recall was to take about 3 to 4 hours and did

Timothy in service was outstanding! - maryiuvino1

Timothy in service was outstanding! Helped to figure out how to install the teen driver mode in my 2025 Buick encore GX . After visiting multiple dealerships and stumping them with this issue of not being able to enable this mode without an established password that was needed in order to set a password in order to activate teen driver mode. Me living just about an hour one way . Timothy said to me "I am determined to figure this out " and sure enough after troubleshooting the issue he figured out that I would have to bring vehicle in and he had to reset with a GMC specific device. It was quite challenging and took time to figure out but , He did !! Just as promised!! Thank you Timothy & team!! Oh and they even washed my car !!! Talk about separating West Herr from the rest ! This is why ! Hands down West Herr !!! I will be back !! Thank you for your incredible customer service!!!

Dealership is wonderful. - lynchdanc

Dealership is wonderful. I waited much longer than I would have like but it is what it is. I was there two hours for an oil change.

Friendly greeting from Andre. - TSEMBACH

Friendly greeting from Andre. Kept me informed on the status of my vehicle and pointed out a couple of items to keep an eye on when service was complete.

They are an excellent dealer, I bought my two last two - m53erce

They are an excellent dealer, I bought my two last two cars there. The workers are very nice and helpful.

Awesome dealership and service. - Bob

Awesome dealership and service. I have buying my cars for years and have all my service done there.

Did dealership listen to me I brought it to you because - Dmccann30

Did dealership listen to me I brought it to you because the dealership I bought it from wouldn’t listen to me. I needed a ride back-and-forth to my house and it was excellent. I enjoyed the gentleman that drove me. He was very safe and courteous thank you again for your service.

Bought a brand new 2025 Chevy Equinox in Dec of 2024 - David.graysr

Bought a brand new 2025 Chevy Equinox in Dec of 2024 March of 2025 check engine light came on. They basically told me to shove it and go to a different GM deal and try to get it covered under FACTORY warranty! I’m lost for words after this! Horrible experience l!!!!!!!!!

In April of 2023 we went on vacation for a week and came - Lilbs

In April of 2023 we went on vacation for a week and came home to a dead 2022 Yukon purchased from this dealer. We contacted the dealer to inquire being this didn’t make sense happening to a brand new vehicle. We had heard from another dealership locally that there was a recall regarding battery drainage but it wasn’t “vin specific”. When we contacted king orourke the person we spoke with had no answers for us as there was no “bin specific” recall for our vehicle and told me to “take to the other dealer then” the customer service was horrible and our concerns were dismissed. We ended up having to buy a new battery out of pocket costing over $300. Fast forward to now, the recall letter was sent a few months ago, and we made the appt to have the update completed to care for said battery drain issue. We inquired with management to have some sort of compensation regarding the out of pocket cost and were again dismissed. The dealership claimed “your battery is fine” - yea, obviously. We paid to have a new one put in before we were formally notified about the recall. I really didn’t think we were asking much, floor mats. Something. But instead we were spoken to with zero patience or understanding. Poor customer service all around.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.