83 New York Audi Service Centers

Professional friendly and efficient service department. - Craigandstaci71Csolomon713

Professional friendly and efficient service department. They are super helpful and do a wonderful job of keeping client informed. Love bringing my car here

Service was exceptional. - KHSCVS

Service was exceptional. Called service on Monday - the car was taken in the next morning and all problems were fixed while I waited. The entire team made me feel like I was their most important appointment of the day.

AWESOME! - NCOHEN444

AWESOME! Scheduling an appt was easy. Service was excellent. Jon was knowledgeable, answered all my questions and helpful! My car looked brand new and handles fantastic.

Customer service was immaculate great job I’m impressed - Brittney

Customer service was immaculate great job I’m impressed timing was great hospitality was also great me and my husband was able to grab a bagel while waiting

Well oiled machine, usually deal with Taesha or Pat, - Jill

Well oiled machine, usually deal with Taesha or Pat, they’re both great, efficient and communicative. Pat even went out of his way a couple of times when I came in with an urgent issue. Great service.

Naomi Martinez was of great assistance. - K

Naomi Martinez was of great assistance. She is knowledgeable of the mechanical workings of my A4 and provided needed information and support. Highly recommended!

Miguel Reyes provides outstanding and courteous service. - Drmcfp1

Miguel Reyes provides outstanding and courteous service. A true professional Took extra time today and I appreciate it Thank you Dan Masiello

A successful outcome from a bad car accident is why I - KAH

A successful outcome from a bad car accident is why I choose to buy an Audi. The service department at Audi Buffalo is why I return to this dealer time and again.

Excellent customer service. - jberkery

Excellent customer service. Hannah and Shaun were extremely attentive and focused on ensuring that the issue with my vehicle was fixed. Communication was excellent, and they went above and beyond. I had an issue that was likely related to a previous service visit, and they took care of it. Checked everything and secured a loaner for me so they could take their time diagnosing and repairing the issue.

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

Routine maintenance - Bay ridge

Ms Stefania Martinez & Mr Keehner are excellent at their jobs. Routine maintenance done without any headaches. Atlantic Audi provides such great service that I drive over 50 miles to get my repairs as opposed to 60 blocks to have them done in Bay Ridge. Well done!! I will always travel to Atlantic Audi

My 2nd review for Audi Albany, We have had only great - Davidfjohnsson

My 2nd review for Audi Albany, We have had only great customer service amongst the team in Latham NY. It’s great feeling to be able to send an email to service manager Craig on a question about my wife’s Audi S4 and and get a quick response with an answer & a resolution. I called two weeks ago while on vacation in Maine and scheduled my Audi S4 35k mile checkup with John the service writer and he was extremely customer friendly and made scheduling my appointment seamless. My wife had to take car in as I had an important meeting to attend, John said the service would take approximately 3hrs and could set us up with a loaner so my wife could get some stuff done around the Latham area. That’s Great Customer Service! In my past reviews the thing that really stands out with this Audi branch is COMMUNICATION through text or phone calls during any of my service appointments. Thanks Craig, John & the Mechanic that did the service.

Never lease or buy a car from this dealership. - gbruno

Never lease or buy a car from this dealership. Avoid at all costs. I leased a 2021 A4 from them and it has been nothing but problems from the moment I drove the car off the lot. I’ve had to take the car in for service of electronic and mechanical issues a half dozen time in 2 years. They have zero loaner cars available. The service department is quite possibly the worst service department of any dealership in westchester. They replaced a taillight on my brand new car because of electrical issues and left the interior panel off the car which allowed water in and fried the wiring. This meant my car had to be in their shop for over a week waiting for replacement parts for an issue or entirely their doing. Everyone at the dealership from the general manager down to the service reps are rude, inconsiderate and downright awful at their jobs. I could not caution against using this dealership anymore strongly. Beware!

CPO service - Brooke

As a new owner of a CPO from Audi Nyack - Brian at service was courteous, professional, timely,& thorough from start-to-finish. A loaner was made available and the communication was spot on.

Robert was helpful, informative and a pleasure to work - mai_acupuncture

Robert was helpful, informative and a pleasure to work with. I recommend dealing with him for any service needs

I bought an Audi A6 back in 2015 from Audi of Smithtown - Rose

I bought an Audi A6 back in 2015 from Audi of Smithtown and I have had nothing but WONDERFUL experiences with this dealership. Last week my a/c air vent wheel sort of pushed back into the vent and I couldn’t get it out. I drove in without an appointment thinking they were going to be annoyed but when I got there it was the complete opposite. They had a man named Tony who took over, told me to go in and have a coffee while he and his staff tried to make it work. Just the fact that they looked into it and worked together to help me was astonishing. I can’t tell you how much I appreciate the kindness and professionalism they showed me at Audi of Smithtown. I will continue to recommend them to everyone I know because this dealership stands out from the rest and I’ve known it since 2015!

bought my Audi last October -- just had my first - bchgls

bought my Audi last October -- just had my first inspection/oil change. Supposed to get a free car wash with EACH service visit. DIDN'T HAPPEN!!! Windows and outside of car were in exact same condition as when I brought it in. Have been used to service at Lexus where car was always returned spotless! Chose to wait for the car -- dealership can't even supply water for customers!!!!! Refrigerator was empty and service person had no interest in looking to see if water was available. Will be staying with my local mechanic for future service. Everything I heard about their service department after I bought the car is true!!

Recommended unecessary service - loveaudi

Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!