83 New York Audi Service Centers

I had been dealing with jeremy for the last 9 years. - ElizaF

I had been dealing with jeremy for the last 9 years. He was professional, knowledgeable, personable, dedicated, honest and genuine. He was the best of the service managers and always on point. He left:I am going to miss him terribly. He was the last of the old guard of Beiner Audi, Great Neck. It is Beiners lost.

Clean, honest and professional service. - mmacrae

Clean, honest and professional service. Heather is lovely to work with and is great with communication.

Customer service was immaculate great job I’m impressed - Brittney

Customer service was immaculate great job I’m impressed timing was great hospitality was also great me and my husband was able to grab a bagel while waiting

Great experience with Peter Falvey at the service - robrod2k

Great experience with Peter Falvey at the service department. Got an issue resolved and covered under warranty. Very good listener, very logical, very customer-focused

I had an excellent experience bringing my car in for - ravinmehta14

I had an excellent experience bringing my car in for service. The process was incredibly smooth, and Stavros provided outstanding assistance. The service department quick, allowing me to pick up my car within a day. Highly recommend this dealership!

Matt Murray was extremely helpful in helping me getting - Taha Waseem

Matt Murray was extremely helpful in helping me getting my car fixed. I highly recommend this service center. Will be going back to Matt if any other issues arise.

The service outstanding! - HLBALESSI

The service outstanding! Zak is fantastic! We drive from Buffalo to Rochester to have both of our Audi’s serviced. They are fair and accommodating.

Very professional, easy to work with and great service. - Wherearemy10mms

Very professional, easy to work with and great service. My writer Chad kept the service work short and sweet. Even handled a ride for me while my vehicle was being serviced, and serviced so good!

Krystal and team was very attentive and patient. - thamilton

Krystal and team was very attentive and patient. They took very good care of me and my Audi .. thank u guys 🫡

Amazing service department, always super polite and - dm

Amazing service department, always super polite and helpful. Jeanette has helped me the last two visits and she is an absolute superstar

I purchased a used vehicle from Accurate Auto and Truck - skatehispeed

I purchased a used vehicle from Accurate Auto and Truck Repair and was very impressed with their professional service and unique approach to the selling process. 1. This dealership totally believes in low pressure sales. They allow you to take your time looking at a vehicle without any high pressure sales pitch. In event you would like assistance they are right there ready to address any questions or concerns. I found this to be a relief because in the past, I would visit a dealership on a day they were closed (Sunday) in an effort to avoid the high pressure sales pitch. 2. For the first time ever (and I have owned a lot of cars), the dealer put the vehicle up on the lift and spent more than one hour going through everything with me. I couldn’t believe it especially in this day and age! This alone, set them apart from any other dealer from which I have purchased a vehicle. 3. After you purchase a vehicle, anything that may go wrong within a reasonable amount of time gets fixed at no charge. When you return for routine maintenance in the future or any type of repair, they are honest and straightforward from the get go and employ highly skilled mechanics. 4. They back their work with a guarantee and offer affordable auto repair. 5. As the saying goes, “If it sounds too good to be true...it probably is.” Well this is definitely NOT the case with this dealership. I sincerely they have the best sales and service in the Oneonta NY area bar none.

I simply asked for pictures of the truck, ZERO response! - Mustang

I simply asked for pictures of the truck, ZERO response! Don't waste your time with them.

Unfortunately this is my second time using their... - morethenwords88

Unfortunately this is my second time using their services. They are wonderful. They try and make a terrible situation into a better one as much as they can. They are helpful from the law aspect, to rental to loaner and of course their expertise - the car. Yes sometimes they are difficult to reach but it is worth the trade off in the end. I highly recommend them for their expertise as well as their personalities. A+ to Yossi and Zach and your staff.

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

Routine maintenance - Bay ridge

Ms Stefania Martinez & Mr Keehner are excellent at their jobs. Routine maintenance done without any headaches. Atlantic Audi provides such great service that I drive over 50 miles to get my repairs as opposed to 60 blocks to have them done in Bay Ridge. Well done!! I will always travel to Atlantic Audi

I did an oil change today and was charged almost $300. - brd152

I did an oil change today and was charged almost $300. Two years ago that was $150. No car wash either. No snacks in the refreshment area.unlike two years ago. Underwhelmed is the word.

My 2025 Audi 4 can not connect to my App. - Mpiloco

My 2025 Audi 4 can not connect to my App. I asked both General Manager and Sales Manager to contact me and they never did

CPO service - Brooke

As a new owner of a CPO from Audi Nyack - Brian at service was courteous, professional, timely,& thorough from start-to-finish. A loaner was made available and the communication was spot on.

I bought an Audi A6 back in 2015 from Audi of Smithtown - Rose

I bought an Audi A6 back in 2015 from Audi of Smithtown and I have had nothing but WONDERFUL experiences with this dealership. Last week my a/c air vent wheel sort of pushed back into the vent and I couldn’t get it out. I drove in without an appointment thinking they were going to be annoyed but when I got there it was the complete opposite. They had a man named Tony who took over, told me to go in and have a coffee while he and his staff tried to make it work. Just the fact that they looked into it and worked together to help me was astonishing. I can’t tell you how much I appreciate the kindness and professionalism they showed me at Audi of Smithtown. I will continue to recommend them to everyone I know because this dealership stands out from the rest and I’ve known it since 2015!

bought my Audi last October -- just had my first - bchgls

bought my Audi last October -- just had my first inspection/oil change. Supposed to get a free car wash with EACH service visit. DIDN'T HAPPEN!!! Windows and outside of car were in exact same condition as when I brought it in. Have been used to service at Lexus where car was always returned spotless! Chose to wait for the car -- dealership can't even supply water for customers!!!!! Refrigerator was empty and service person had no interest in looking to see if water was available. Will be staying with my local mechanic for future service. Everything I heard about their service department after I bought the car is true!!

Recommended unecessary service - loveaudi

Be very careful with their service department. They were quick to recommend unecessary services in addition to the initial problem. In the end they were unable to correct the initial problem and simply said that the engine needed to be replaced. Shows me that they are more concerned about generating revenue that helping the customer. Find yourself an good independent garage!